Start issue
Evry day i used 100+ otp but now apps is crash in iphone mobile and not open till now .
Too much problem just for open it
Too much problem just for open it
Good but outdated.
Is it compatible with ios17? App does what it's meant for. However seems very outdated technology. Should be able to authorise the txn from the app itself instead of just the token
Pathetic app
1. We have to wait for full 60 seconds to get new OTP. Same OTP doesnt work on multiple transactions.
2. There is no way to de-register 1 account. I have 3 accounts. And I want to de-register just 1 account to put it on another phone. Not possible.
All in all, very bad user experience with the app.
2. There is no way to de-register 1 account. I have 3 accounts. And I want to de-register just 1 account to put it on another phone. Not possible.
All in all, very bad user experience with the app.
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New version not running
The recently update version is not running on IOS. The app crashed immediately on starting. It’s a real pain for users like me, who are using HDFC bank online banking. Because of this, we are unable to log into our account and do any transactions.
App is not launching
Hi, I am a corporate net banking user and I have been using this app since long. But today, I am not able to open and launch the app. On clicking the app, it just blink and disappear. Please do something.
Applications not working after updation need to connect to APP developer
Applications not working after updation need to contact app developer
Not working on iphone 14 pro max
Give us an option to reset the password or to unblock the app from within the app
password recovery & change system
1. it is a good app but it requires password recovery & change system should be their within the app
2. The worst part is that any problem in this app they take minimum 24 hours to resolve the issue which is not acceptable for such wel established bank . They should give quick issue based solution
2. The worst part is that any problem in this app they take minimum 24 hours to resolve the issue which is not acceptable for such wel established bank . They should give quick issue based solution
Very diffcult extra unnecessary security
What hdfc bank is doing here, why there is no update no new features, the app is really 1 star and hdfc bank largest bank is not doing anything about it, for years for its corprate customers. I switched to HDFC recently and everything is really worst. Lets say you forget your password you can't even reset it.
1. See how other companies are doing it atleast and upgrade all these crap apps. Netbanking is worst . Have to wait 30 minutes before sending a payment. Only 7 beneficiary can be added why?
You can't even copy paste. Hdfc bank should learn from cred app what a awesome experince, razor pay salary system. Its enet is crap and all its digital softwares apps needs a complete new infrastructure.. for largest bank in INDIA , disappointmented with all digital experience.
Whoever reading the review please do not go with hdfc bank , if you are from IT field its really worst .
I don't know if someone from hdfc bank reads these review , but if someone reads it, please do something.
1. See how other companies are doing it atleast and upgrade all these crap apps. Netbanking is worst . Have to wait 30 minutes before sending a payment. Only 7 beneficiary can be added why?
You can't even copy paste. Hdfc bank should learn from cred app what a awesome experince, razor pay salary system. Its enet is crap and all its digital softwares apps needs a complete new infrastructure.. for largest bank in INDIA , disappointmented with all digital experience.
Whoever reading the review please do not go with hdfc bank , if you are from IT field its really worst .
I don't know if someone from hdfc bank reads these review , but if someone reads it, please do something.
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Cumbersome User Interface
OTP loading time is too long, it should not be more than 15 seconds or should you have the option to skip the OTP.
A person should be able to login to different IDs from the same device/app.
If the app gets deleted or you forget the password, reregistration process should be within the app itself.
A person should be able to login to different IDs from the same device/app.
If the app gets deleted or you forget the password, reregistration process should be within the app itself.
Inputting Correct Password though Application Blocked
Have inputted correct password for all the five times, though application was blocked.
Please help out what to do next ? After How many hours the application will be unblocked?
Please help out what to do next ? After How many hours the application will be unblocked?
Huge scope for improvement
Must cumbersome to use. Screen keeps locking and you have to keep tapping to keep alive. Also in this age you can’t even link to biometric for quicker access. Anyone can see while you type out password. Come on Hdfc, you can do better than this.
Complicated and needs work to improve setup process
Agree with earlier reviewer and whatever he said about complicated setting up process.
Thankfully hdfc rep set it up for me from my branch so it wasn’t hard to find on app store.
However, once everything is setup it is relatively easily to operate as it has a very simple task.
Thankfully hdfc rep set it up for me from my branch so it wasn’t hard to find on app store.
However, once everything is setup it is relatively easily to operate as it has a very simple task.
Bulk transfer done painlessly
Thank you Hdfc for making life simple and easy. We can now bulk transfer to our vendors
Now we are also sending Salaries
and paying off our multiple credits cards in one go!
Thank you for the great work!
Now we are also sending Salaries
and paying off our multiple credits cards in one go!
Thank you for the great work!
Pathetic App and poor tech interface
This Snorkel OTP app is mandatory for approving Corporate account payments. Is the most useless app I have ever come across. Despite multiple attempts and intervention by your ‘not so learned team’ the app refuses to get installed. The user interface as well as user experience is pathetic - the way HDFC bank has never invested in a good IT infrastructure is now so apparent - sorry was always apparent.
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Can't register if u change your phone
The app does not allow to register on new mobile phone.
The interface is also not upto mark . HDFC is huge and it shows poorly when they have such apps.
The interface is also not upto mark . HDFC is huge and it shows poorly when they have such apps.
Corporate client Auth otp timing
Login as a new corporate, in AUTH area we have 100 transaction per day , waiting one full minute for new otp , actual transaction time not more the 15 Sec ,
Every time make 100 transaction taking 1.30 hours, totally wasted,
Add a refresh button and provide a new OTP solve this problem and save your clients really valuable time
Every time make 100 transaction taking 1.30 hours, totally wasted,
Add a refresh button and provide a new OTP solve this problem and save your clients really valuable time
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Stupid App - Just making the process inefficient
HDFC has tried to improve the security features but they have totally missed the customer experience. For retail clients, it’s always gr8 and necessary to have the additional security measures in place especially considering the frauds happening on a daily basis. However, for corporate clients who already have their internal controls in place, this App only makes the process efficient. For one transaction, each user i.e. inputer, verifier and authoriser have to do 4 steps (Login the App, Login the website with password, OTP on the App, Upload file/transaction initiation OTP). That’s 12 steps for single transaction. Just makes the whole process inefficient.
Humble request to HDFC to relook at some of these steps
Humble request to HDFC to relook at some of these steps
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Updated version 1.31 ? Where
Updated to version 1.31 but app not working, closing automatically
App is crashing after update
Unable to login and make payments from ENET for corporate banking. Rectify this immediately. You should first test the apps before releasing such faulty updates.
