Excellent Service & Fast Claim Support
I recently used HDFC ERGO for my car insurance and had a very good experience. The claim/service process was quick, smooth and hassle-free, and the team was helpful throughout the process.
The premium is slightly higher than some other insurance providers, but I feel the fast service and good claim support justify the difference. Overall, a reliable insurance company with good customer service. Highly recommended. 👍
The premium is slightly higher than some other insurance providers, but I feel the fast service and good claim support justify the difference. Overall, a reliable insurance company with good customer service. Highly recommended. 👍
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MDManoj pal From DENKA
Do not buy from here
It is scam
TThesuresh_gowda
⭐ 1 Star — Absolutely Horrible and Pathetic App
⭐ 1 Star — Absolutely Horrible and Pathetic App
You cannot expect a more horrible and pathetic app than this. Multiple basic and critical functions simply do not work.
The most important feature of any banking/financial app should be claim support. Yet the moment you try to raise a claim, the app forces you to log out. You log back in, try again, and are thrown into the same vicious loop. It is practically impossible to complete the process.
Uploading documents is another nightmare. The app repeatedly forces you to log out and log back in, only to encounter the exact same problem again. These are not minor bugs — these are fundamental functions that should have been fixed years ago.
What is even more unbelievable is that this has apparently been going on for years. How can an institution expect customers to trust its digital services when such basic functionality remains broken for so long?
The developers and the people responsible for designing, maintaining, and overseeing this app should genuinely be ashamed of the state of this product. This reflects an astonishing lack of accountability, quality control, and concern for customers.
It is difficult to understand how an organisation can have the time and resources for everything else, yet apparently have no urgency whatsoever to fix an app that customers are forced to depend on.
Horrible. Pathetic. Frustrating. Unreliable.
This app desperately needs a complete overhaul — not another superficial update that claims to fix things while leaving the fundamental problems untouched.
You cannot expect a more horrible and pathetic app than this. Multiple basic and critical functions simply do not work.
The most important feature of any banking/financial app should be claim support. Yet the moment you try to raise a claim, the app forces you to log out. You log back in, try again, and are thrown into the same vicious loop. It is practically impossible to complete the process.
Uploading documents is another nightmare. The app repeatedly forces you to log out and log back in, only to encounter the exact same problem again. These are not minor bugs — these are fundamental functions that should have been fixed years ago.
What is even more unbelievable is that this has apparently been going on for years. How can an institution expect customers to trust its digital services when such basic functionality remains broken for so long?
The developers and the people responsible for designing, maintaining, and overseeing this app should genuinely be ashamed of the state of this product. This reflects an astonishing lack of accountability, quality control, and concern for customers.
It is difficult to understand how an organisation can have the time and resources for everything else, yet apparently have no urgency whatsoever to fix an app that customers are forced to depend on.
Horrible. Pathetic. Frustrating. Unreliable.
This app desperately needs a complete overhaul — not another superficial update that claims to fix things while leaving the fundamental problems untouched.
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AAdlumarhh
Bug Report
The app UI is clean, but there are some bugs first of all the most frustrated one is there is no option to remove a duplicated policy for example when I purchase insurance for my car I manually added the policy into the app but after few minutes one more automatically added that is fine but now both are showing and I am not able to remove anyone which looks frustrated and irrelevant as well. Second thing is the app response is very slow, many times when I try to navigate it respond very slowly which frustrates me again. I hope it will help to make these necessary improvements into the app.
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ABAashish Baisla
*worst**
Extremely poor experience with this health insurance service. It took nearly 2 months just to correct a basic name error, despite submitting all valid documents multiple times.
During this delay, my claim was cancelled, and I faced continuous issues trying to reopen it. Customer support is highly ineffective — no proper email responses, and calls are handled mostly by automated systems with no real resolution.
Due to this, I had to cancel my policy (including family coverage), and even after raising a cancellation request, there has been no response regarding refund.
This kind of service is unacceptable, especially for something as critical as health insurance. Proceed with caution.
During this delay, my claim was cancelled, and I faced continuous issues trying to reopen it. Customer support is highly ineffective — no proper email responses, and calls are handled mostly by automated systems with no real resolution.
Due to this, I had to cancel my policy (including family coverage), and even after raising a cancellation request, there has been no response regarding refund.
This kind of service is unacceptable, especially for something as critical as health insurance. Proceed with caution.
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Ttamilsilva
