No brokerage plan purchase option nor its validity (poor app feature’s)
Response from developer
Dear Krishh, We're really sorry to hear about your experience and appreciate you taking the time to share your feedback. We understand your concerns regarding the brokerage plan validity, and we're actively working to simply and enhance its usability to make it more intuitive and user-friendly. P&L format is as per market standards, to understand better please write to us at Skysupport@hdfcsky.com or you may also contact on Customer Care number 18001212109 for any queries/suggestions.
Don’t trust this broker
Response from developer
Dear Hari, We regret for the inconvenience. For your concerns regarding charges we request you to kindly share your trading account and contact details with Skysupport@hdfcsky.com or you may also contact on Customer Care number 1800 121 2109. We will be happy to assist you.
Worst experience a customer could have with any brand!
I decided to open an account yesterday with HDFC sky, but due to personal reasons I immediately closed that account. Now, a sales rep from your hdfc securities team, ahmedabad branch called me asking why I did that. When I said it was due to personal reasons, she started arguing with me that how can a customer immediately open and close an account and started to force me to try the app for 1 month. Is this what sales mean to you guys? Do you train your sales rep to argue with customers?? Isn’t it on a customer to decide when he wants to open and close an account(that’s why the account closing option is there on the app right??)
Do you even think I will even think of going for a hdfc savings account leave alone hdfc securities in the near future??
Like your sales rep was literally arguing with me to understand why I started opening an account and closing it immediately and her tone was also too high.
I don’t want to reveal any name nor I want to escalate this to any social media account. But I want an escalation to this.
I never ever expected something like this from a brand like HDFC which I had always hold in high ideal as a brand.
Please teach your sales team to value current and prospective customers equally.
Response from developer
Dear User, Thank you for sharing your feedback and bringing this to our attention. We apologize for the inconvenience you’ve experienced. Please share your Client ID or contact details and details of your interaction at Skysupport@hdfcsky.com so we can look into this and address it with the team.
Poor app
Scope for Improvement in Pricing, Insights & UI Experience
🔹 Pricing is on the higher side, especially when compared to newer competitors offering low or zero brokerage models. A more competitive fee structure would enhance its appeal significantly.
🔹 The UI is very basic and lacks intuitiveness. It feels outdated and does not offer the level of insight or interactivity that today’s investors expect.
🔹 A key gap is the absence of in-depth portfolio analysis. The app should provide insights like sector-wise allocation, exposure to small/mid/large-cap stocks, and risk categories. Currently, it offers little visibility into investment patterns.
🔹 In the portfolio screen, the placement of current value vs. invested value is confusing — a simple repositioning or better labeling would improve readability.
🔹 The app allows investment in international indices, but oddly, it doesn’t provide a way to view or track those indices.
🔹 For ETFs, while investment is enabled, it’s disappointing that users can’t see the underlying companies or index composition, which is essential for transparency.
✅ That said, the one strong point of the app is its Research Insights section, which is well-curated and genuinely helpful for both beginners and seasoned investors.
Response from developer
Dear User, Thank you for sharing your feedback and bringing this to our attention. We apologize for the inconvenience you’ve experienced. Please be assured that your concerns have been highlighted to our relevant teams, who are actively working on resolving this as a priority. We appreciate your patience and support as we continue to improve your app experience. Feel free to write us at Skysupport@hdfcsky.com for any query.
Margin not provided
I have angel one and dhan app i have never issue with margin
And in hdfc they dont provide sufficient margin and app glitch happen when execute order
Totaly waste of time
Why need background app refresh ????
I trade on the other platforms also not any of them asked for it why you need it desperately??
Response from developer
Dear Paresh, We are sorry for the inconvenience caused. Please send us more details regarding the issue you are facing or any error message that is displayed on the screen at Skysupport@hdfcsky.com or you may also contact on Customer Care number 18001212109 for further assistance.
Very poor App
“Please note if you are accessing HDFC Sky trading platform from outside India. Kindly setup your device / mobile timing as Indian time zone then you can be able to place order during Indian market hours.”
Unable to Buy or sell Post update
Selfie option not working
Good customer support but The app UI experience leaves much to be desired
Response from developer
Dear Randheerv, we appreciate your feedback. We understand that changes can take time to get used to. Could you share specific aspects of the previous version that you found better? Reach out to us at uxresearch@hdfcsec.com or share your contact details so we can assist you further.
Scam fraud app
Third Class Customer Support
Response from developer
Dear User, We regret the inconvenience caused to you. For any queries feel free to write us at Skysupport@hdfcsky.com. with your trading account and contact number we will be happy to assist you.
I love the warning prompt great color of something went wrong
💀💀
Selfie doesn’t work properly
Not so good app
Response from developer
Dear Kaustubh, We are sorry for the inconvenience caused. Please send us more details regarding the issue you are facing or any error message that is displayed on the screen at Skysupport@hdfcsky.com for further assistance.
Allotment of IPO was not reflected even after deduction from ban account
Response from developer
Dear Rahul, We are really sorry for the bad experience, For better assistance please share your trading account and contact details with Skysupport@hdfcsky.com. We will be happy to assist you.
Worst app if compared to groww
Response from developer
Dear User, We are really sorry for the bad experience, For better assistance please share your trading account and contact details with Skysupport@hdfcsky.com. We will be happy to assist you.
No a User friendly app
2. The OTM options are not shown properly.
3. The watchlist is so bad that we can’t divide it according to our sectors and see those stock in that list, currently they are showing all stock in one page with some tags that may distinguish between the sectors. IT IS FRUSTRATING AND IRRITATING like how the biggest bank of india made a trading app so that is not user friendly.
4. The main screen or the landing page on app show watchlist of nifty 500 you cannot change again to any other list.
Response from developer
Dear User, In order to address your concerns raised, we would require to connect with you. Please confirm your trading account and contact number at Skysupport@hdfcsky.com. We would like to connect with you and address your concerns or you may also contact on Customer Care number 1800 121 2109.
