hDrop App User Reviews

Name: hDrop App
Rating: 4.2 (9 reviews)

hDrop App

hDrop Technologies Inc.

💪 Health & Fitness

⚽ Sports

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Great info…when it works

I’ve used the HDrop for the past three weeks. The information and guidance it provides has made a difference in how I feel during and after my training sessions (trail running, cycling, and strength training). What I find frustrating is that for me, the device/data fails in its upload about 20% of the time. This happens when I’ve attempted to upload via WiFi or cellular . Before I hit the end activity I always confirm I have an internet access. Nevertheless, I get the “Activity upload failed” with the option to try again.

PNW Res

2 months ago

Response from developer

Thank you for your feedback, and we are glad to hear that hDrop has been helping with your training. We also appreciate you highlighting the upload issue. Our team has deployed a fix for this, so the “Activity upload failed” issue should now be resolved. Please make sure you are using the latest version of the app, and let us know if you experience any further upload problems. Thank you again for your support and for helping us improve hDrop.

I need this to track my hydration and salt loss but it doesn’t work.

You’ll pay a lot of money for something you can’t use. That’s because the app is buggy and rarely works properly. I have a 40 mile bike ride today and I needed this device to ensure I’m hydrated but more importantly, to know how much salt to replace after my ride, and I lose more salt than most people. But I’ve tried to open the app several times and it does not work. I’ve even tried removing it and reinstalling it and it still doesn’t work. I am going to get my money back hopefully if not, I’ll go to consumer affairs and the BBB!

Marketing San Diego

3 months ago

Response from developer

Hi, We’re really sorry to hear this, especially before a long ride when you were relying on the device for hydration and sodium guidance. That is not the experience we want you to have. Please contact us at info@hdroptech.com and we’ll help troubleshoot the app issue right away. If we can’t get it working properly for you, we’ll also help with the next steps. In the meantime, please make sure you have the latest version of the hDrop app installed, since recent updates include important stability and connectivity improvements. Thanks for flagging this. We’ll be happy to help.

Fantastic information!

I use this while I’m cycling and it has made a huge difference in how I hydrate on and off the bike.

PapaJamesRRTX

2 years ago

Don’t buy

Don’t buy the device till they make a working app. The device was great for most of the summer but since the last update it is a never ending loop of the Apple making me do the setup again. I can only get past it about 1 out of every 10 tries. I messaged the team behind the device and have gotten no response.

fbicking

2 years ago

Love my hdrop

This product was a game changer for me - I had no idea I required 4x the electrolytes I was taking. Makes a huge difference in my long runs. I won’t leave home on any runs without it now.

Erinmagers

2 years ago

Nice idea poor execution

hDrop has advertised Garmin support for years but they have NEVER got this to work. Without Garmin support the app and device are basically useless.

pFalcon!

2 years ago

Response from developer

Hi, Thanks for sharing this feedback. Garmin support is available, and we have setup videos and instructions here: hdroptech.com/how-to-garmin Please make sure your hDrop app and Garmin data field are both updated to the latest versions, then follow the steps in the guide. If you still have trouble getting it connected, contact us at info@hdroptech.com and we’ll be happy to help troubleshoot it.

Doesn’t work with Internet connection

The app simply won’t let you start an activity if there’s no Internet connection. This means I can’t use it for probably half my activities since many times I’ll be riding trails where there’s no service at the trailhead. The app is good otherwise, but if I can’t use it it’s useless, so low rating until they can fix that. I see no reason it should require a network connection. If there is something, inform the user that so it can be accounted for, but the actual sensor/device shouldn’t need it.

chrisrbailey

2 years ago

Need Apple Watch App

I really like the device itself, but hate that I have to bring my phone with me on runs for real-time monitoring. An Apple Watch App would be appreciated for this purpose.

HornedFrog04

2 years ago

Great Device

So far the Gen 2 has been great. My only real complaint is the 4 hour record time. Not sure why such a short period. Hoping for this to be addressed in the future. Other than that the device seems to be very accurate compaired to my medical test in the past.

fbicking

2 years ago

Great start

Got my first cycling session in with my new HDrop Gen 2. First let me address the people that say I know when I need to drink. For many the sodium loss can become a real problem. My medical team has been telling me my sodium loss while exercising is a problem. The HDrop showed I lose an enormous amount of sodium. The device seems to be in line with what my health professionals have been saying I lose. It is fantastic to see it in real time so I can take an extra electrolyte capsule if I need to. Also so incredible to take a quick thumb reading for hydration after a workout. An hour after the workout I was at 59 for my hydration. Got some extra Powerade Zero and within an hour jumped ten points and feeling more alert. My only real complaint at this point is the 4-hour recording time. I think a big portion of the people that will try this are in endurance athletics. Today’s ride was 75 miles. It took me 4 hours and 20 minutes so lost the last 20 minutes. Not a big deal but 75 miles is a lower lever distance for me. As the weather improves, I will be hitting rides up to 100 miles on a regular basis. Based on my current average speed this means it will run out of recording space with about an hour left in my rides. Not a big deal and this is going to help me know how much sodium I need to take in every hour over the hot summer.

fbicking

2 years ago

App crashes

This app no longer works. Ten days ago stopped recording and now app crashes on multiple devices. Please FIX!
Now over a year and still not working. But they want to give me a 52% discount on the next product. Is the MailChimp working on coding too?

Thomas Family 212

3 years ago

Response from developer

Hi Thomas, We’re sorry to hear about this experience. Our team has been hard at work improving the app, and many stability and connectivity improvements have been released since then. Please make sure you’re using the latest version of the hDrop app. If you’re still having issues, contact us at info@hdroptech.com . Our team can also assist through a one-on-one support call if needed to help get everything working properly. Thanks for the feedback.

App crashes

This app no longer works. Ten days ago stopped recording and now app crashes on multiple devices. Please FIX!

Thomas Family 212

4 years ago

Amazing app and device

Very happy with this product and the app works very well! Bugs are fixed super quick and team is very responsive. Love all of the features in the app.

don_jefe98