Impossible to navigate
The app randomly logged me out, and won’t let me sign back in. Even when I hit “forgot password” to try and reset my password, it never sends an email (have checked junk/spam and have tried to reset the password over 20x)
There is no option to contact anyone or ask for help without being logged in. Now every time I have made purchases I can’t collect points. When I was logged in (months ago) there were often issues applying coupons or codes, so overall I am not a fan of this app and think HEAL needs to look into these issues
There is no option to contact anyone or ask for help without being logged in. Now every time I have made purchases I can’t collect points. When I was logged in (months ago) there were often issues applying coupons or codes, so overall I am not a fan of this app and think HEAL needs to look into these issues
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Love Heal Food
We love how fresh and delicious the bowls are.
Charging me when I didn’t order anything
I just put my card in and after 2 mins it charged me 1 dollar when I hadn’t ordered anything. 2 mins later it charged me another dollar. While that’s not a lot of money they still stole 2 dollars from me when I never ordered anything
Coupon not working
My coupon is not working!!!
Bug with creating account
When trying to create an account, the create account button is disabled even if I have all required fields filled in. Have attempted many times trying to sign up when going in store this week.
Bad
Bad service not taking orders no straws.
No carrot juice
I ordered a lovely drink smoothie but they informed me that there was no carrot juice :( so I doubled up on Orange juice .. now it just tastes like an orange juice smoothie. Meh!
Warning!!
Once you start adding Heal Smoothie bowls to your life it’s impossible to stop!! So delicious and a one stop for dopamine + protein + veg + fruit - all bases covered 💖
Loyalty Points
Love this place and love this app!
I just wish when you purchase through the app you could gain points on your loyalty card. I’ve ordered so many acai bowls through the app for pickup and didn’t gain any loyalty points.
I just wish when you purchase through the app you could gain points on your loyalty card. I’ve ordered so many acai bowls through the app for pickup and didn’t gain any loyalty points.
Phenomenal⚡️
Beyond healthy convenient nutritious & a family hit⭐️
Love this place
The service in Red Deer is amazing. The bow size is fantastic
Poor app design
Most poorly designed app ever. 95% of the reviews on here are commenting on the restaurant itself and not their awful app
Simply Amazing
Amazing service and smoothie bowls! One of my favourite places
Not bad but could be better
Wish it wasn’t so painful to add a payment method. Autofill detection would be useful here similar to other brands or being able to use Apple Pay.
Also I cringe when address information isn’t country specific. We don’t have zip codes in Canada. Again, autofill would have been nice to use here as well.
Ordering was easy, but 25 minutes for ASAP is actually longer than me walking the one block and placing the order in person… maybe better real time information on whether your order is started or not.
Also I cringe when address information isn’t country specific. We don’t have zip codes in Canada. Again, autofill would have been nice to use here as well.
Ordering was easy, but 25 minutes for ASAP is actually longer than me walking the one block and placing the order in person… maybe better real time information on whether your order is started or not.
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Love this place
Love this place it’s delicious
Love Heal Wellness so much!
Such great food and drinks! App works well and was easy to use. I also appreciated the welcome promo discount! Thanks for providing healthy options for our community! :)
Amazing
Great product great fun team
Not quite there
Slow and buggy. Adding in your credit card info manually is a pain. Should have scan card option. Charming from checkout screen not intuitive. Would love to see some UI improvements
Redeeming discounts not working
When I downloaded the app it says I get $3 off on my next order on the app. Gives no code just says it will automatically apply. It does not automatically apply and went to the store and they had no idea how to give me the discount
Unable to Login
I have an account on the website, but it’s not allowing me to log into the App? System glitch?
