Get well faster - ELSEWHERE
Overall, I seriously regret not going through my normal telemedicine service with Kings thinking this was going to be faster and quicker
The doctor I spoke with didn’t order the labs I needed. I had to review each lab request on my own and make sure it was correct. Then had to do multiple calls back. Then I come to notice the stool sample doesn’t include test for parasites. I also had to chase health at hand staff constantly for my reports, despite the lab saying they were ready.
Also, h pylori and other tests aren’t included in the agreed tariff w the lab. These tests are always included at other hospitals. Plus the lab was closed for Eid.
At other clinics, they know sickness doesn’t care about holidays. Such a waste of my time, and I would have definitely been well sooner had I gone elsewhere.
The doctor I spoke with didn’t order the labs I needed. I had to review each lab request on my own and make sure it was correct. Then had to do multiple calls back. Then I come to notice the stool sample doesn’t include test for parasites. I also had to chase health at hand staff constantly for my reports, despite the lab saying they were ready.
Also, h pylori and other tests aren’t included in the agreed tariff w the lab. These tests are always included at other hospitals. Plus the lab was closed for Eid.
At other clinics, they know sickness doesn’t care about holidays. Such a waste of my time, and I would have definitely been well sooner had I gone elsewhere.
Show more
Stay away!!!
Horrible app. Lots of bugs. Charged my card twice, still no refund!!!
Not 24/7
I don’t understand what is the point of telehealth if it isn’t 24/7.
Use with ease
Nice to have a call with dctors about my child
Excellent service
Super quick, doctor had a lovely manner, well diagnosed. Thank you.
For DR Raimi
Very helpful and felt very comfortable. Thank you
Great experience!
Connectivity was good and the process of tracing Health at hand was smooth. Dr. Rami Said was very patient and helping. Thank you!
Excellent doctors, and a great user interface!
I have now are use the application twice for medical consultation. I thought that the caliber of the doctors is excellent, the app has a very easy functionality and the great interface and it is over all very practical and easy way to get medical advice. I thought that the doctors were very pleasant, approachable their medical advice was very clear and helpful. The medical report was also very comprehensive and I got an email notification when it was made available on the app which is less than 10 minutes after the consultation cold ended. Overall I think this is a fantastic up!
Show more
Health at Hand
Just fabulous. Very convenient healthcare solution. I highly recommend it.
Saw a doctor within minutes
Can’t believe how easy it was to get through to a qualified doctor. The doctor was amazing and even had the medication delivered to me!
Easy solution to a big problem
This app is such a life saver, it totally prevents me from either self medicating or having to go to an ever crowded ER or clinic. I get proper guidance as to what to do and what medications to take and how, through a video consultation with any of their doctors. It takes only a click to see a doctor who will ask some questions regarding whatever the problem is and do a quick video exam. The doctors are quite empathetic and caring and provide an immediate and detailed advice.
Show more
Awesome App
I used this app. I found doctor in seconds and I am too much happy to have such app in my pocket.
I used to visit doctor to spend 4 to 5 hours or more, while here it took me maximum 15 mints. its time efficient, cost efficient and worthy to use.
Great App!
I used to visit doctor to spend 4 to 5 hours or more, while here it took me maximum 15 mints. its time efficient, cost efficient and worthy to use.
Great App!
What a wonderful app!
This is one of the cool health app!
So easy to see a doctor online.
Always good to use it before going to a clinic to see if you really need to.
So easy to see a doctor online.
Always good to use it before going to a clinic to see if you really need to.
Great
Great.
Undisclosed
What a phenomenal idea. Seeing a highly qualified doctor without leaving home. Certainly beats self diagnosis through Google and the doctor offered immediate and professional advice when my child fell over and hit her head. The video was stable on WiFi and 3G as I walked through my house. Will definitely use again.
Show more
Finally a Dr to rely on
Having come stumbled Health at Hand, I de used to give them a go. They really were efficient. I didn’t have to wait long to get seen, and the Dr was very professional and helpful, not worrying my child, and keeping me at ease too. We ordered the medication we were prescribed, and she’s now running around, climbing trees again with her brothers. Thank you Health at Hand, for being there when we needed you, being professional, efficient and trustworthy. I shall use again!
Show more
Great idea & great service
What I loved about this service - once you are logged in it takes 2 minutes to speak to a doctor! Sometimes you just need some immediate reassurance and you’ve called your usual clinic & the paediatrician is fully booked. Instead you can have a quick phone consult with a British doctor which saves you time & worry!
Show more
Great App!
This is an amazing App, very efficient and convenient especially when you’re not feeling well to drive to a clinic. The video call works just as good as a consultation in person. There’s an option to upload photos just to give more information to the Doctor. Doctor Rami was very helpful and professional. Great experience. Highly recommended.
Show more
It’s a no brainer for full peace of mind
Having 2 toddlers, mobilising to get to the Dr is an epic adventure. This app means stressful trips to the clinic for routine complaints will be a thing of the past. The British Dr we saw was lovely, put my mind at ease right away and advised for a simple over the counter remedy. We have signed up to the year long family package that will cover us all for practically pennies. Thank you Health at Hand, you guys are awesome!
Show more
Best thing for moms!!
My son is running a fever and my daughter has a rash! This app is such a life saver. It’s so much easier to see a doctor at home than to run around the city with them. Super sweet doctor who helped answer all my questions and told me exactly the course to follow.
