Get well faster - ELSEWHERE
Overall, I seriously regret not going through my normal telemedicine service with Kings thinking this was going to be faster and quicker
The doctor I spoke with didn’t order the labs I needed. I had to review each lab request on my own and make sure it was correct. Then had to do multiple calls back. Then I come to notice the stool sample doesn’t include test for parasites. I also had to chase health at hand staff constantly for my reports, despite the lab saying they were ready.
Also, h pylori and other tests aren’t included in the agreed tariff w the lab. These tests are always included at other hospitals. Plus the lab was closed for Eid.
At other clinics, they know sickness doesn’t care about holidays. Such a waste of my time, and I would have definitely been well sooner had I gone elsewhere.
The doctor I spoke with didn’t order the labs I needed. I had to review each lab request on my own and make sure it was correct. Then had to do multiple calls back. Then I come to notice the stool sample doesn’t include test for parasites. I also had to chase health at hand staff constantly for my reports, despite the lab saying they were ready.
Also, h pylori and other tests aren’t included in the agreed tariff w the lab. These tests are always included at other hospitals. Plus the lab was closed for Eid.
At other clinics, they know sickness doesn’t care about holidays. Such a waste of my time, and I would have definitely been well sooner had I gone elsewhere.
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Stay away!!!
Horrible app. Lots of bugs. Charged my card twice, still no refund!!!
Not 24/7
I don’t understand what is the point of telehealth if it isn’t 24/7.
Use with ease
Nice to have a call with dctors about my child
Excellent service
Super quick, doctor had a lovely manner, well diagnosed. Thank you.
