Needs work
The app is a hassle with lots of bugs and quirks that make it unusable.
Glitch Galore
Sad to say that the glitches and resets within the app have caused extreme frustration. From continuous weights not syncing, saved medication lists mysteriously erasing, food and water intake not saving after input. I’m losing my mind at this point and think it is unfair that my medication coverage is dependent upon an app that hardly functions.
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Probably the worst app I’ve ever used
Horrible
Bluetooth device sync broken since update
As the title says, ever since the app has been updated, none of my medical devices can sync to the application. I tried deleting and repairing which allows to pair but results never sync and always throw a Bluetooth error. This issue happens on both my BP machine, weight scale and glucose monitor. Bluetooth works completely fine on my phone so I know it’s a problem with this specific application.
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Spinning
I enter in the log book often but the home page is always spinning and it seems it’s not accepting my entries
Lena is great!!!
Had lots of trouble connecting and staying connected. Representative Lena was patient and fabulous an very knowledgeable! TY!
Required for insurance but never works properly
It’s always freezing when taking a photo of food. Today, the homepage just isn’t there. Randomly logs you out and forgets your Face ID log in. Required to use for insurance, yet we can’t use it 🙄
Annoying data harvesting
Forced to use this by insurance, I resent it every time I open it.
Still sucks
After my last not so positive review I was contacted and they seemed amazed that I was having problems with this app. Well after the standard delete the app and try again I’m here to report it hasn’t gotten any better. I do appreciate that they contacted me, but they failed to follow up to see if anything was any better. Fun fact is that I’m forced to use this app by my insurance company so I will continue to be frustrated. Even better is my wife is now using it with the same problems and frustrations. Thanks for making the worst app I ever experienced!
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Not great
The app does not update. It regularly forgets who you are. While logging food it gets stuck. It doesn’t stay logged into you on your own phone. Has a lot of bugs still. Chat with person about healthcare is good. And the idea is great!
Too many updates
This app requires updating every time I open it without any sort of “new” features. Frankly Its annoying
Horrible app
Does not sync properly and logs you out. I ok know it’s not working on cvs end then you get cut off the med.
Terrible
Impossible to keep track of progress over time. Trend area is useless.
Health Helpers
I love how helpful this app is for everyone
Clunky
There are too many updates. I am constantly being required to update the app before I can use it. The search bar for foods now is clunkier than it was a few months ago. It’s harder to search specific foods unless you have the bar code in front of you.
Worst
This app is the worst.. required to be used .. but it lags, takes forever to sync. Requires logging in very often and then something
Can’t find your account and wants you start all over again.. until the next
Time you log and poof your back! Might be useful
if it synced quicker, and could maintain contract with the fitness trackers.. according to this app and its sync with my fitness app. I sleep about 14 min a night. My fitness app works correctly …
Frustrated with it.
Can’t find your account and wants you start all over again.. until the next
Time you log and poof your back! Might be useful
if it synced quicker, and could maintain contract with the fitness trackers.. according to this app and its sync with my fitness app. I sleep about 14 min a night. My fitness app works correctly …
Frustrated with it.
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No consistency
It seems every other time I log in I am not recognized and have to say I forgot my password even when I have changed nothing.
Also, although I am not diabetic, I am periodically reminded to enter my blood sugar score.
Also, although I am not diabetic, I am periodically reminded to enter my blood sugar score.
Awful
App constantly logs me out, won’t log in, and lags. It’s bad enough I’m being forced to use it despite not needing it but to have it not work half the time doesn’t help my frustration
The sync between the app and scale is unreliable
Sometimes the scale will sync to the app, but right now it is not working. The app allows you to manually enter your weight, but it is unfortunate that the sync between the scale and app is not consistent.
Tech support
Lena was absolutely amazing! Very helpful, plus she discovered that I was missing something key in my app. I had to uninstall and install the app. I would have never known I was missing this and that was why I was having some difficulties within the new update.
If there was an option to give one more star for ratings, she would definitely received an extra star.
Thank you so much Lena!!
If there was an option to give one more star for ratings, she would definitely received an extra star.
Thank you so much Lena!!
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