Health Scan is a Health SCAM
The Health Scan: Heart & Sugar (blood glucose & pressure track) app that I purchased through the Apple Store on August 9, 2026, is a true disappointment—not only because of your deceptive marketing but also the refusal from your company to allow Apple to refund my purchases (app AND subscription; $79.99 and $39.99 respectively).
I purchased your product(s) in good faith. I trusted Apple would always stand by the products it sold. Hong Kong Vivid Ltd. grossly misled me into believing this app could take measurements that require additional hardware. The promotion(s) sent through social media are egregiously misleading and border on false advertising.
When I contacted the developer(s), I was told in no uncertain terms that nothing involving a credit card would be addressed. Yet Apple won’t issue a refund for either purchase, despite my repeated appeals for escalation.
I see now Health Scan app(s) have more than their fair share of negative reviews, myself included. I will continue to disparage your app(s) to the greatest degree possible until I’m allotted a full refund for both purchases.
The developer’s business ethics are despicable (if they exist at all). I trusted them (and Apple) as a developer to provide a product that lived up to its claims—stated or implied—and now I’m stuck with a useless app and accompanying subscription I’ll never use.
Shame on you for doing business this way! I will be contacting Apple headquarters to report you as a malicious business.
I purchased your product(s) in good faith. I trusted Apple would always stand by the products it sold. Hong Kong Vivid Ltd. grossly misled me into believing this app could take measurements that require additional hardware. The promotion(s) sent through social media are egregiously misleading and border on false advertising.
When I contacted the developer(s), I was told in no uncertain terms that nothing involving a credit card would be addressed. Yet Apple won’t issue a refund for either purchase, despite my repeated appeals for escalation.
I see now Health Scan app(s) have more than their fair share of negative reviews, myself included. I will continue to disparage your app(s) to the greatest degree possible until I’m allotted a full refund for both purchases.
The developer’s business ethics are despicable (if they exist at all). I trusted them (and Apple) as a developer to provide a product that lived up to its claims—stated or implied—and now I’m stuck with a useless app and accompanying subscription I’ll never use.
Shame on you for doing business this way! I will be contacting Apple headquarters to report you as a malicious business.
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Misleading.. it does not take blood sugar!!!
Your ads clearly represented that I could test my blood sugar using the app itself. That was the specific reason I signed up and paid for the subscription. However, after completing the registration and attempting to use the feature, I discovered that the app does not actually allow me to test my blood sugar. It only provides an option to manually enter or log blood sugar results that were obtained elsewhere, such as from a laboratory or separate glucose-testing device.
This is misleading and not what was advertised to me when I subscribed. The feature that convinced me to purchase the subscription is not available in the way your advertisement led me to believe. Had this been clearly disclosed beforehand, I would not have purchased the subscription.
Therefore, I am requesting a full refund of the $39.99 subscription fee that I was charged.
I do not believe it is appropriate for me to pay for a service based on a feature that was advertised but is not actually provided as represented.
Please process my refund promptly and send me confirmation once the refund has been issued. Thanks
This is misleading and not what was advertised to me when I subscribed. The feature that convinced me to purchase the subscription is not available in the way your advertisement led me to believe. Had this been clearly disclosed beforehand, I would not have purchased the subscription.
Therefore, I am requesting a full refund of the $39.99 subscription fee that I was charged.
I do not believe it is appropriate for me to pay for a service based on a feature that was advertised but is not actually provided as represented.
Please process my refund promptly and send me confirmation once the refund has been issued. Thanks
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Blood sugar
It doesn’t measure blood sugar levels
Disappointed‼️
I found the advertisement for this app to be misleading and confusing. I did not understand blood glucose and pressure track track being the optimum word here. The title of the app was Health Scan heart and sugar and when I read below blood glucose and pressure track. I just thought that was gonna do that too. I was sorely disappointed. The only thing it does is check your pulse, which my I watch already does. I will be exceedingly more careful when checking apps and their advertisement again.
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Beware
Not free. Free to download, yes, but not free to use, even the demo report has to be paid for. It’s a lie
Erros
Péssimo. Dizer que sou estressado. Piada!
Response from developer
Pedimos desculpas, mas continuaremos a otimizar os recursos e a confiabilidade do nosso aplicativo. Agradecemos novamente pelo seu valioso feedback.
Fraud
A link to this app popped up when I was looking at my new iPhone’s features. It looked like a prompt from Apple. I did not know it was not one of the Apple apps included with the phone. Cancelled immediately after realizing it was not but no refund.
Relief
Well help me feel as I feel with some relief at 64 . Thank you
Glicose
Falta aferição neste sistema
Response from developer
Obrigado pela sua mensagem e feedback. Você pode nos enviar um e-mail com mais detalhes para uma investigação mais aprofundada. Nosso endereço de e-mail é: healthscan.support@xgvivid.com.
Worth downloading
Very impressed and app is very accurate.
Nope! Not free.
Sure, download for free, answer their many questions then they ask you to subscribe.
Cuidado
Estava ótimo, até passar pra versão paga e eu perder todas as medições do aplicativo. Não confiem de anotar só nele.
Response from developer
Agradecemos sua mensagem e feedback. Você pode nos enviar um e-mail com mais detalhes para que possamos investigar melhor o caso. Nosso endereço de e-mail é: healthscan.support@xgvivid.com.
Useless
This product was difficult to use and take readings with.
Es publicidad engañosa
Pues no detecta desde los dedos, ningún dato de glucosa
Well done
Continue the process
血糖値
インスタで血糖値が測定出来ると謳って集客してあるが、iPhoneでは未だ未対応なので注意が必要です。
サブスク１回分、損した。金返せ！
サブスク１回分、損した。金返せ！
Response from developer
アプリがご期待に添えず申し訳ございません。現在、スマートフォンを使用して血糖値を直接測定できるアプリはありません。個人の血糖値モニターの測定値をアプリに手動で入力できます。これは、血糖値を長期的に追跡し、健康管理を改善するのに役立ちます。
Finger or Face Scan
When doing the finger scan and then doing the face scan, 90% of the time the two oppose each other. My finger usually says I have higher energy and lower stress in the morning or when I get up. The face scan is generally the opposite. I was under the impression when I downloaded this app that it could also actually use my phone to do blood pressure. Cannot. I do have a blood pressure cuff and a wrist cuff. It does keep a record of my results so that is why I use it. Otherwise, overhyped.
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Muito obrigado
Aplicativo parece explicar meu estado de Humor , Energia e bem estar .
Tenho outros aplicativos com resultados incompatíveis com bem estar .
Tenho outros aplicativos com resultados incompatíveis com bem estar .
Glucosa
Me gustaría se pudiera tomar muestra de glucosa sin punción
Midany
Silas@2019
