HealthArc User Reviews

Is HealthArc Safe?

Not enough ratings yet to assess HealthArc.

Is HealthArc Legit?

HealthArc - Patient Monitoring appears to be a legitimate app. AppsHunter Legitimacy Score for HealthArc is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Update made it worse

I didn’t see any reason to update the App. It was working fine before. Now I can’t even leave the Health Vitals page. It’s like it’s stuck on it. Nothing works.

Response from developer

Thank you for your feedback, and we're sorry to hear about your experience. Last month's update included major UI improvements, and while we identified a few issues affecting some users, we've since released another update that resolves them. We apologize for the inconvenience and the time it took to address these. Please update to the latest version and try again. If you continue to experience any issues, please contact us at support@healtharc.io, and we'll be happy to assist you promptly.

Last update

Not sure what you guys did on this last update, hopefully it was not intentional. If it was it needs to be reviewed. It’s like it was written for a tablet then jammed into a much smaller format. Information layered over other information. Not sure where to start to explain the issue.

Response from developer

Thank you for your feedback, and we're sorry for the inconvenience you have experienced with the app. Last month, we released a major app update with significant UI changes. Based on valuable user feedback, we identified and fixed a few display and layout issues, and we're happy to confirm that these have now been resolved in our latest update that was released last week. We apologize it took us some time to address them. Please update to the latest version, and if you experience any further issues, reach out to us at support@healtharc.io. We'd be happy to help.

The date and time

The date picker in the newly released version in June does not work.

Response from developer

Thank you for your feedback, and we're sorry for the inconvenience. We identified an issue with the date and time picker in the June release and have since released an update that fixes it. Please update to the latest version. If you still experience any issues, contact us at support@healtharc.io and we'll be happy to assist.

"HealthArc is an emerging leader"

Not when it doesn't work!

I put in my invitation code and then my phone number.
It does not accept my phone number!

Not exactly what I would call "an emerging leader."

You jokers should really beta test your app before releasing it on the General public.

Response from developer

Hi Chef Efraim, We appreciate your feedback. We aim for a smooth onboarding experience, and our customer support team is available to help with any app-related concerns. Feel free to contact us at support@healtharc.io or +1 201 992 5561 (Mon-Fri 9am to 6pm EST) for assistance—we're here to support you! – The HealthArc Team

Seems buggy

Just got two devices. Even when they both report successfully, the app does not always show the data. The daily results may show the latest readings, but the app still shows the BP and pulse as pending, even more than 30 minutes after uploading the data.

Response from developer

Hi DaveK1117, Thanks for your feedback, and we’re sorry for the trouble you experienced. The issue you mentioned has been resolved in recent app updates, thanks to valuable input from users like you. Please make sure your app is updated to the latest version. For any further help, feel free to reach out to us at support@healtharc.io. – The HealthArc Team

Life - changing app for my parents!

My parents are using the app to track their vitals and the Healtharc works like a charm! Highly recommended using this well made health monitoring app for your daily life!

Response from developer

It's wonderful to hear how the app has positively impacted your parents' health routine! Thank you for recommending it; your support means so much to us!

Bad App

Should be removed from App Store. Doesn’t work. Tried iPad Pro, iPhone 11 Pro and iPhone 10. No support.

Response from developer

Dear User, We apologize for your app experience. Your feedback is vital, and we take it seriously. Our team is investigating the issue. Please share more details and your contact number at support@healtharc.io, and we'll swiftly resolve it.

Useless

Doesn’t work. No support.

Response from developer

Dear User, We apologize for your app experience. Your feedback is vital, and we take it seriously. Our team is investigating the issue. Please share more details and your contact number at support@healtharc.io, and we'll swiftly resolve it.

Good App

I’ve used the HelathArc app for my chronic conditions that can be easily monitored remotely and when required I can request to speak over the phone or by video with my doctor. Setup and app is very easy

Response from developer

We're glad to hear that the app is helping you manage your chronic conditions with ease and that you find the setup simple! Thank you for sharing your positive experience!