Excellent App
Sharing your information with your doctor or health provider is seamless, allowing them to stay informed about your daily health status. This app has become a crucial part of my daily routine since I downloaded it over two years ago, and I couldn’t be happier with its performance. It gives me tremendous peace of mind regarding my health, and I can confidently say it is 100% accurate.
The best part is that I am completely in tune with my health, and all of this is at no cost to me. I feel incredibly fortunate that Healthfirst offers this invaluable app to their clients. Thank you, Healthfirst, for providing such an outstanding tool!
Best Regards,
Felicia
Does not import health data
Response from developer
Hello, thank you for letting us know about the problem importing your health data. Our Customer Care team would like to speak with you and troubleshoot the issue to get you back on the Healthfirst Cares app. Please give us a call at 1-888-339-6431. Thank you.
Cannot open app after update
9/17/24
I received a call from Jenny of tech support who walked me through the problem I was having with my app not opening. After deleting and reinstalling the app, I am now back on track. It is working as it should. Jenny was wonderful and she addressed my needs and helped me fix the problem. Five stars all the way!!!
Response from developer
Hi there, we are thrilled to hear that our Customer Care team was able to help resolve your issue. Please reach out if you have any more concerns. Keep up the great work!
Cannot open app after update
Response from developer
Hello, we apologize for the issue you're having with the app. Our Customer Care team is ready to help troubleshoot this with you. Please give us a call at 1-888-339-6431. Thank you.
Stopped working
Response from developer
Hello, we're sorry to hear you're experiencing issues with Healthfirst Cares and would like to make things right. Please contact our Customer Care team at 1-888-339-6431 so we can help. Thank you.
Hf Cares Representative
Response from developer
Hello there, we’re so happy to hear that our Customer Care team was able to assist you! Lena is a star! Please don’t hesitate to reach back out if you have any questions. Thank you again and keep up the great work!
App doesn’t work
Response from developer
Hello, thank you for sharing this feedback with us. We're sorry you're experiencing difficulties logging into the app. Please call our dedicated Customer Care team at 1-888-339-6431 so we can help. Thank you.
Won’t open
Response from developer
Hello, thank you for sharing your feedback with us. We're sorry you are having trouble logging into the Healthfirst Cares app. Please give us a call at 1-888-339-6431, so we can review your account to find out what’s going on. Thank you.
Disappointed
Response from developer
Thank you for sharing your feedback with us. We're committed to ensuring that you have the best possible experience with our app. Please, give us a call at 1-888-339-6431, so we can help resolve this issue.
Very useful and helpful App
Response from developer
Thank you very much for your 5-star review! We're so pleased to hear that you are enjoying the Healthfirst Cares app. Congratulations on your success and keep up the great work!
