Excellent App
Sharing your information with your doctor or health provider is seamless, allowing them to stay informed about your daily health status. This app has become a crucial part of my daily routine since I downloaded it over two years ago, and I couldn’t be happier with its performance. It gives me tremendous peace of mind regarding my health, and I can confidently say it is 100% accurate.
The best part is that I am completely in tune with my health, and all of this is at no cost to me. I feel incredibly fortunate that Healthfirst offers this invaluable app to their clients. Thank you, Healthfirst, for providing such an outstanding tool!
Best Regards,
Felicia
Does not import health data
Response from developer
Hello, thank you for letting us know about the problem importing your health data. Our Customer Care team would like to speak with you and troubleshoot the issue to get you back on the Healthfirst Cares app. Please give us a call at 1-888-339-6431. Thank you.
Cannot open app after update
9/17/24
I received a call from Jenny of tech support who walked me through the problem I was having with my app not opening. After deleting and reinstalling the app, I am now back on track. It is working as it should. Jenny was wonderful and she addressed my needs and helped me fix the problem. Five stars all the way!!!
Response from developer
Hi there, we are thrilled to hear that our Customer Care team was able to help resolve your issue. Please reach out if you have any more concerns. Keep up the great work!
Cannot open app after update
Response from developer
Hello, we apologize for the issue you're having with the app. Our Customer Care team is ready to help troubleshoot this with you. Please give us a call at 1-888-339-6431. Thank you.
Stopped working
Response from developer
Hello, we're sorry to hear you're experiencing issues with Healthfirst Cares and would like to make things right. Please contact our Customer Care team at 1-888-339-6431 so we can help. Thank you.
