Bar Code Scanner stinks!
The bar code scanner leaves a lot to be desired. I love the app, I use it every single day to track food but the camera/barcode scanner is awful! I spend so much time trying to line up the barcode perfectly. It never works on the first 10 times you try and scan. Other than that the app is great.
good food tracker, meh activity tracker
Update: Developer response to their sad list of activities in their tracker is “do it yourself”?
Or just take the GLPs they are constantly promoting?
This app is fine. Not great, but fine. The food tracker glitches seem to be resolved regularly. But it is crazy hard to track exercise. I dumped Fitbit and absolutely cannot figure out how to connect my Garmin. And the roster of activities seriously needs to be updated to the 21st century. Three different kinds of “aqua” aerobics and shopping as exercises but no aerobics, no Zumba, not even a stairclimber? For real? It is a sad list of options.
Or just take the GLPs they are constantly promoting?
This app is fine. Not great, but fine. The food tracker glitches seem to be resolved regularly. But it is crazy hard to track exercise. I dumped Fitbit and absolutely cannot figure out how to connect my Garmin. And the roster of activities seriously needs to be updated to the 21st century. Three different kinds of “aqua” aerobics and shopping as exercises but no aerobics, no Zumba, not even a stairclimber? For real? It is a sad list of options.
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ZERO CUSTOMER SERVICE
Updated to the pro version for the recipe features. Every time I try to adjust ingredient quantities it crashes. Reached out several times requesting a refund and got the same automated responses over and over. Don’t waste your money or time!
App issues no refunds
I used this app a few years ago and liked it. Decided to renew my pro version and the app has major glitches with tracking. Did the fixes and then the interface was messed up. I have been back and forth with customer service for two weeks and can’t get answers or a refund. Don’t do the paid version. There is no help solutions and they will run you in circles on email until the refund window is closed.
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It’s wonderful when it works
I have been using this app for over a decade. Recently there have been errors and glitches that are making it impossible to use.
good food tracker, meh activity tracker
This app is fine. Not great, but fine. The food tracker glitches seem to be resolved regularly. But it is crazy hard to track exercise. I dumped Fitbit and absolutely cannot figure out how to connect my Garmin. And the roster of activities seriously needs to be updated to the 21st century. Three different kinds of “aqua” aerobics and shopping as exercises but no aerobics, no Zumba, not even a stairclimber? For real? It is a sad list of options.
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Can’t update portions without it crashing
I’ve been using Healthi for years and it’s generally great. I follow the old WW blue plan and use the better balance program in Healthi. But lately I can’t change the portion size of anything after tracking it without the app crashing and it’s assigning points to blueberries and other zero point food. Kinda frustrating. I’ve updated to the latest version but still a few bugs to work out.
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Great app, very buggy though
The app is awesome when it works right. It crashes often even after reinstalling it a couple times.
Glitches
I’ve been using this app for years. After last weeks update, the barcode scanner is glitching and creating a recipe is a nightmare. It took me an hour to create a recipe because it kept throwing me out of the app when I tried to add ingredients or use the barcode scanner. I’ve already deleted and downloaded the app multiple times. Please fix the bugs.
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Constantly crashing after “update “
App is constantly crashing after the supposed “update” done a week. It is basically unusable now. Really disappointing for an app I’ve never had a problem with before. I’ll give it a couple more days and then will be moving on to another solution
Barcode scanning isn’t working
I’ve used this app for some time now and already lost 20 pounds which is why I’m giving it three stars for now. Sadly I found that today when I go to the barcode scanning area to use the camera to scan my food, the camera doesn’t open within the app and instead a white screen is stuck instead. I use this feature everyday and now have to either search for the food itself or manually type in the barcode. I’ve tried refreshing the app and redownloading it but nothing has worked. Until this gets fixed I’ll be leaving the 3 star review up.
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Crashes
I’ve had pro for years but hadn’t used it in a few months. Now when I try to modify a food I entered for the day, it crashes or won’t let be change the amount. Hopefully it will be remedied quickly or I’ll need to cancel my membership.
No support during YS day time at all
The app crashed and no support at all. The so called support only responded once while YS is sleeping. It takes weeks to figure out an issue. All they bc ask us for you to remove the app and download again so that you lose everything anyway! Apps sucks! They refuse to give you credit! Plus they jeep bugging you daily to buy their glp1
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New update terrible
I tried submitting this on the developer page so I wouldn’t have to submit a bad review. But I have been using this app for years and I love it but the recent update is awful. Everything says “servings” instead of the exact measurement (ie ounces, grams, tbsps, etc) and when I try to fix the item the app crashes. Please go back to the way it was before this update.
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Scam Company
This app is a scam. Just a money grab. Once you join you can’t cancel. You just get the runaround
Ok
The app itself is ok, but just know that if you pay for it, it is IMPOSSIBLE to cancel. All I received were canned responses on how to cancel that did not work. There is ZERO customer service. I had to call the credit card company and do a charge back to get a refund. Never again…
Difficult to Install
I tried to install the App on my iPad because I already have it on my phone. In spite of my best efforts it refused to accept my password which I use on the App on my phone. The captcha feature did not work when I tried to report the problem I was having. I emailed the developers but have not heard back from them.
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Log on problems
Massive problem with Reset password. I have been trying to reset my password and have clicked on the link so many times and it says link sent but it hasn’t. Sooo frustrating. I give up. Deserve no stars. Hopeless!
Fix Bugs Please!
I love this app but every time I click {+} and go to {food} and select {recipes} it closes the app.
Keeps me on track!
I have used this app for years. I had great success with weight loss, counting points. When that got too expensive, I switched to this app which was called I track bites back then and never looked back. I love the scanner. I love that you can track your water your vitamins and whatever else that they offer to track I use it lol
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