Heartland Credit Union (WI) User Reviews

Customer Experience

Positive experience81.3% of reviews
Neutral0.0% of reviews
Negative experience18.8% of reviews

~ Based on 16 written reviews from the US App Store.

What users say

Is Heartland Credit Union (WI) Safe?

Heartland Credit Union (WI) appears safe based on user ratings. AppsHunter Safety Score for Heartland Credit Union (WI) is 96/100.

This assessment is based on 3,212 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.1% of ratings point to a safe experience
2.9% of ratings suggest some concerns
1.0% of ratings point to a risky experience

~ Based on 3,072 App Store ratings for Heartland Credit Union (WI).

Is Heartland Credit Union (WI) Legit?

Heartland Credit Union (WI) appears to be a legitimate app. AppsHunter Legitimacy Score for Heartland Credit Union (WI) is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

HCU

The people here are awesome. I would recommend this Credit Union if you want a bank that cares about their customers

Heartland CU Rocks!

The staff are always amazing and helpful.

General comment

Every question problem I have had was handled with speed and professionalism

Best banking app

This app is robust! I can do everything I need to, simply and quickly. If you haven’t downloaded this app yet, get it. If you’re not a member yet, become one. You won’t regret it!

Frustrating

Keeps logging me out for no reason. Everything was better when it was DCCU

Heartland Credit Union is the beat!

I love my credit union! Great people. Great service. I love that I can manage my money wherever I am.

Looks nicer but lacks features

The new app looks nicer but the menus are significantly more difficult to navigate than the other 4 banking apps that I have. The screen flow is very clunky and isn’t organized in a very intuitive way. Secure messaging sticks out as especially clunky and it defaults to the oldest message instead of the most recent so you have to swipe several times to see the most recent response. Zelle is also not available like it is for my other 3 banks (including another local credit union) which feels like a pretty big missing feature.

Giving 2 stars because this is significantly behind other banking apps but it seems like they are making an effort to catch up and be on par with what other banks offer in mobile and online.
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HCU

I liveeee it

Peace of mind

I’ve been with Dane county/Heartland over 9 years! And I’ve never had a problem! This place has help me when times has been hard! Thanks for being there when times were tough, and no one was there to lend a hand.

Don’t join if you need Apple Pay

Been over a month and they still haven’t fixed Apple Pay. I need it. If you need it. I would wait to join until they fix the issue. Shouldn’t take this long

Easy to use

I like the HCU app. It is easy to use and has everything that I need.

Family

We may not always agree, but at the end, we’re like family

Check deposit function doesn’t work with ipad pro

The window that lets you choose what account you are depositing to doesn’t open correctly. There are other bugs with signing in too.

I moved to another city and can’t find anywhere like them so I am happy to still be a HCU member!

Best community I could ever bank with.

Accounts exposed without logging in.

The account

Making progress

App used to be really bad and slow but they have made gradual improvements to performance and features.