Finally Fixed Battery Drain Issue
Response from developer
Hi, thanks for sticking with Heidi all these months. It means a lot and a quick update for you. The fix is now live. Our latest update is out and should reach you soon if it hasn't already. Once you're on it, the locked-screen-airplane-mode scenario you described should drain a tiny fraction of what it was, and your phone shouldn't be running uncomfortably hot during recordings anymore. If you've already dropped us a line at ios@heidihealth.com we'll get back to you with the all-clear directly. If not, please do and reference this review, so we can prioritise yours specifically and verify it's properly sorted. Really appreciate your patience and sticking with us. Syd from Heidi
Extremely buggy
Not great
Response from developer
Hi there, thanks for taking the time to share this - we're really sorry. Having to redo two entire transcriptions because the app looked like it was working when it wasn't should never happen, and we know how much of your time it wasted. You're right that this has been inconsistent for too long. We've traced and fixed several causes of transcriptions being dropped, and we want to make sure that work resolves it for you too. Please reach out to us at ios@heidihealth.com referencing this review - we'll dig into your specific case and let you know as soon as these fixes reach you. - Mark from Heidi
Good App, can’t use due to battery drain + overheating issues
For such a high price product, I would expect better.
Will be finding a different service
