About
This app allows Helion clients to communicate with their IT support team, track support tickets, and monitor their dealership's IT performance. It provides a secure and convenient way to submit new tickets, check status, message support, and view IT KPIs.
What's New in Helion Technologies
1.3.4
June 7, 2022
Bug fixes for downloading ticket history
FAQ
Who can use Helion Technologies?
Helion Technologies is exclusively available to existing Helion clients who are automobile and heavy truck dealers. It is not available for general public use.
What devices does Helion Technologies support?
Helion Technologies is available on iPhone, iPad, and iPod devices, allowing for flexible access to IT support and monitoring.
How often is Helion Technologies updated?
The latest version of Helion Technologies was released on June 7, 2022. Users can expect updates to maintain performance and add new features over time.
What is the age rating for Helion Technologies?
Helion Technologies has an age rating of 4+, making it suitable for a wide range of users within a dealership environment.
How does Helion Technologies help with IT support?
Helion Technologies allows users to securely contact support, submit new tickets, check the status of existing tickets, and communicate directly with support team members through a dedicated thread.
Can I monitor IT performance with Helion Technologies?
Yes, Helion Technologies includes a Key Performance Indicator (KPI) dashboard that allows dealerships to monitor their overall IT performance.
Does Helion Technologies have ads?
No, Helion Technologies does not contain advertisements, providing an uninterrupted experience for its users.
What is the user sentiment for Helion Technologies?
Helion Technologies has received overwhelmingly positive feedback, with an average rating of 5.0 stars from 4 ratings.
