Helium Wallet User Reviews
Customer Experience
~ Based on 214 written reviews from the US App Store.
What users say
Summarized from real user reviews of Helium Wallet. Based on 353 reviews and a 2.5/5 average, it highlights the 6 positives and 6 negatives reviewers mention most about this Utilities app.
Positive things
- 🚀Seamless set-and-forget experience
- 🔒Robust security features
- 👍Clean design, intuitive layout
- 👍Polished performance and attention to detail
- 👍Customizable settings
- 👍Integrated in-app browser for dApps
Negative things
- 🐛Crashes after latest update
- 🐛Constantly crashes
- 🐛Ledger not working
- 🐛Can't assert new location
- 🐛Wallet not showing balances
- 🐛Swap function doesn't work
Is Helium Wallet Safe?
Helium Wallet has mixed safety signals based on user ratings. AppsHunter Safety Score for Helium Wallet is 50/100.
This assessment is based on 353 user ratings, with an App Store average of 2.5/5.
Safety Analysis
~ Based on 351 App Store ratings for Helium Wallet.
Is Helium Wallet Legit?
Helium Wallet appears to be a legitimate app. AppsHunter Legitimacy Score for Helium Wallet is 85/100.
Based on 85 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Transfer fees aren’t user friendly, you should just deduct from any transaction instead of pushing people hold Sol
I have no balance of SOL so I can’t do anything? I thought it was meant to automatically swap some HNT to SOL so I can at least transact.
Fix the damn Keystone qr code issue already.
Scam like others apps from this company !!! Wired protection apps go live OMG
Crashed after latest update, unusable.
On iPhone 17 and cannot get the app to open. All it does is open, face id or pin then force closes.
Way ta go. After all the Helium issue now the new update thanked the app. It tries to open even appears as though it does then app just seemingly closes itself. If I can withdrawal my stuff I’m going to finally pull the plug on this “project”.
As of the update today the app no longer works or loads just crashes on trying to open fix needed PLZ
App is crashing. I wouldn’t update to latest.
I just updated the app to v2.14.18 and now the app crashes on opening it. Please fix ASAP!!!
Not working
I was around when HNT was earned. Everything at that time worked great. Now, when I log into the app, it says I can’t assert my new location and errors galore are displayed. Fix that issue and I’ll update my review.
Do NOT use this app if you have ledger
Honestly, it’s been a phenomenal experience with the few IoT hotspots that I’ve placed and setup. They just work and literally require zero interaction or maintenance (3+ years now). Before Helium migrated to Solana, there were a couple instances that required physical troubleshooting—but since the Solana migration—I’ve had zero issues and no downtime! A 2.5 rating is irrationally absurd! It genuinely deserves 5 Stars! It’s Set-n-Forget & just WORKS Five-9’s Uptime 🔥💯
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The helium wallet is my favorite. Swapping between coins are fast and cheap! This is my go to wallet… it’s much more secure than Coinbase!
The app works fine for the most part. Haven’t had any real problems with, except the occasional bug here and there, but usually get fixed pretty quickly. I do wish it was easier sometimes to add funds to the account so it would be nice if they had a credit/debit card option to add funds that rather than having to transfer crypto into the wallet each time.
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App works great managing my hotspot, never had any issues. Wallet works seamlessly with JUP exchange in the explorer. Quick swaps, easy to send receive, 5 stars.
Helium app is a must-have if you’re part of the Helium ecosystem.
I’ve been using the Helium Wallet for years, and seen it through many iterations. Since the Solana transition, this app has been rock solid, fast and responsive. If you are staying within the Helium ecosystem you don’t even need a separate Solana wallet, this does all you’ll need it to
Helium Wallet empowers users with intuitive design, seamless access to DePIN rewards, making decentralized connectivity and asset management feel effortless, secure, and tailored for everyday explorers.


