Manage your home Wi-Fi network, control device access, and set up parental controls for internet usage. Troubleshoot and change network settings remotely, and manage connected smart home devices.
6.13.0
October 29, 2026
This update brings minor technical improvements and bug fixes. Make sure you always download the latest version of the Helix Fi app in order to enjoy the best experience.
MoreHelix Fi is a free application for Videotron Helix customers that allows you to manage your home Wi-Fi network, control connected devices, and manage smart home devices. It offers features like parental controls and remote troubleshooting.
Yes, Helix Fi is free to use for all Videotron Helix customers with a Helix Internet or Helix TV and Internet plan. You can browse Helix Internet plans if you are not yet a customer.
Yes, you can easily retrieve or change your Wi-Fi username and password through the Helix Fi app. The 'Overview' section allows you to share your Wi-Fi password with guests.
Helix Fi allows you to create user profiles and manage internet access periods for them. You can control the content children are exposed to and foster focus or sleep by managing internet access times.
Yes, the 'Home' section of Helix Fi allows you to easily connect and control compatible smart home devices from one place, including smart lights, door locks, and thermostats.
The latest version of Helix Fi is 6.3.0, which was last updated on June 9, 2026. Updates typically include new features and performance improvements.
Helix Fi is available on mobile devices and is designed for Videotron Helix customers. It is rated for ages 4+.
Helix Fi offers integrated smart home device control and is specifically designed for Videotron's Helix network. It provides a comprehensive solution for network management and home automation within the Videotron ecosystem.
