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Helix Fi

Helix Fi

Wi-Fi Internet

57K ratings
107 reviews
🔧 Utilities

Details

  • Released
  • Updated
  • August 16, 2019
  • September 15, 2026

Features

Background Location Access

Developer

Videotron Ltee
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Helix Fi screenshot #1 for iPhone
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Helix Fi screenshot #6 for iPhone
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About

Manage your home Wi-Fi network, control device access, and set up parental controls for internet usage. Troubleshoot and change network settings remotely, and manage connected smart home devices.

✓Manage Wi-Fi network connections
✓Parental controls for internet usage
✓Remote troubleshooting and settings changes
✓Identify and manage connected devices
✓Control smart home devices
✓Monitor network usage
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What's New in Helix Fi

6.10.0

September 15, 2026

This update brings minor technical improvements and bug fixes. Make sure you always download the latest version of the Helix Fi app in order to enjoy the best experience.

More

User reviews

Most RecentHighest RatedLowest Rated

50% du temps ça fonctionne pas

Ça me dit que je suis offline...
Pourtant, je navigue sur le net...

Ça me dit que je suis online...
Et pourtant... je suis incapable de me connecter...

Application merdique et INUTILE

Je suis a jour pour les updates iOS et tout...
MCDuggle2012MCDuggle2012

La qualité de la connexion videotron est pitoyable

Nous avons constamment des interruptions
L’application ne permet pas dans ces moments de contrôler le modem , il faut accéder par les données cellulaires
Judith de MontréalJudith de Montréal

Response from developer

Bonjour Judith, Nous vous invitons à nous contacter via messagerie privée, afin que nous puissions vérifier cette situation avec vous. merci!

Put my settings back in the web browser

I don’t want to use an app for basic router functions what were you thinking?
bolovalovabolovalova

Mr

Doesn’t detect all the devices
HygigiHygigi

Crash

Perte connexion fréquente voir tous les soir obligé de de redémarrer la box a chaque fois envisage vraiment de changer de compagnie
Espada15011984Espada15011984
See 102 more reviews

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FAQ

What is Helix Fi?

Helix Fi is a free application for Videotron Helix customers that allows you to manage your home Wi-Fi network, control connected devices, and manage smart home devices. It offers features like parental controls and remote troubleshooting.

Is Helix Fi free to use?

Yes, Helix Fi is free to use for all Videotron Helix customers with a Helix Internet or Helix TV and Internet plan. You can browse Helix Internet plans if you are not yet a customer.

Can I manage my Wi-Fi password with Helix Fi?

Yes, you can easily retrieve or change your Wi-Fi username and password through the Helix Fi app. The 'Overview' section allows you to share your Wi-Fi password with guests.

How does Helix Fi help with parental controls?

Helix Fi allows you to create user profiles and manage internet access periods for them. You can control the content children are exposed to and foster focus or sleep by managing internet access times.

Can I control smart home devices with Helix Fi?

Yes, the 'Home' section of Helix Fi allows you to easily connect and control compatible smart home devices from one place, including smart lights, door locks, and thermostats.

How often is Helix Fi updated?

The latest version of Helix Fi is 6.3.0, which was last updated on June 9, 2026. Updates typically include new features and performance improvements.

What devices is Helix Fi available on?

Helix Fi is available on mobile devices and is designed for Videotron Helix customers. It is rated for ages 4+.

How does Helix Fi compare to other Wi-Fi management apps?

Helix Fi offers integrated smart home device control and is specifically designed for Videotron's Helix network. It provides a comprehensive solution for network management and home automation within the Videotron ecosystem.