User Centre +

User Centre +

by Videotron Ltee

2.3K ratings
92 reviews

Details

  • Released
  • Updated
  • May 1, 2014
  • April 27, 2022
User Centre + screenshot #1 for iPhone
User Centre + screenshot #2 for iPhone
User Centre + screenshot #3 for iPhone
User Centre + screenshot #4 for iPhone
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About

Manage your Videotron account with ease. Track mobile data and internet usage, view invoice balances, and set up automatic payments. This free tool simplifies your customer experience.

Check invoice balance
Track mobile data usage
Monitor internet usage
Set up automatic payments
Manage data add-ons
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What's New in User Centre +

2.7.0

April 27, 2022

This update brings a biometric authentication to the app and a simplified browsing to improve your experience.

User reviews

Practically useless

When it does allow me to open it and not shut down on me every second, I can actually look up my usage for my family,s phones. But 99% of the time it doesn’t work. Update it or give a new app

Pathétique

Rien ne fonctionne, juste des glitch et lag, password doit être entré manuellement à chaque fois mais le pire est le lag, tu clique et rien ne fonctionne.
Tout ce qui fonctionne chez Videotron c’est la facturation à plein regime et leur propagande commerciale.
PATHÉTIQUE

Pire application

Crash tout le temps sans raison. Impossible de me connecter sur mon compte pour voir ma consommation de données

Zero stars

I have two separate accounts—one for my mobile phone and one for my Internet service—and I’m forced to log in using two different email addresses just to manage them.

On top of that, the app constantly gives me errors, and now I can’t log in at all. Managing basic services should not be this complicated or frustrating.

Overall, this app falls significantly short of acceptable standards for usability and reliability.
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Recommencer à zéro honnêtement

Pire application qui ne fonctionne jamais, rien capable de voir sur mon cellulaire. Toujours en «maintenance». Il faut changer le système et l’interface. Vous devez revoir vos priorités, car je ne suis pas le seul a chialer et vous êtes notés a 1,2/5

Developer apps

FAQ

What is User Centre +?

User Centre + is a free utility app for Videotron customers to manage their accounts. It allows users to check invoice balances, track mobile data and internet usage, and set up automatic payments.

Is User Centre + available on all devices?

User Centre + is available for both mobile and tablet devices. It is designed to simplify account management for Videotron customers on the go.

How do I log in to User Centre +?

If you already have a Customer Centre account, you can log in to the User Centre + app using the same username and password. New users can register within the app.

Can I manage my HELIX services with User Centre +?

No, HELIX customers need to log in to My Account at https://moncompte.videotron.com/ to manage their HELIX services and invoices. User Centre + is for other Videotron services.

What is the rating for User Centre +?

User Centre + has a rating of 1.2 stars from 2,251 ratings. This indicates a significant portion of users have expressed dissatisfaction.

When was User Centre + last updated?

The latest version of User Centre + is 2.7.0, which was last updated on April 27, 2022. The app was initially released on May 1, 2014.

What is the age rating for User Centre +?

User Centre + has an age rating of 4+. This means it is suitable for children aged 4 and older, with no mature content.