User Centre +

User Centre +

by Videotron Ltee

2.3K ratings
105 reviews

Details

  • Released
  • Updated
  • May 1, 2014
  • April 27, 2022
User Centre + screenshot #1 for iPhone
User Centre + screenshot #2 for iPhone
User Centre + screenshot #3 for iPhone
User Centre + screenshot #4 for iPhone
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About

Manage your Videotron account with ease. Track mobile data and internet usage, view invoice balances, and set up automatic payments. This free tool simplifies your customer experience.

Check invoice balance
Track mobile data usage
Monitor internet usage
Set up automatic payments
Manage data add-ons
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What's New in User Centre +

2.7.0

April 27, 2022

This update brings a biometric authentication to the app and a simplified browsing to improve your experience.

User reviews

Ne fonctionne pas

Cette application ne fonctionne pas. Elle ferme quand j’essaie de l’ouvrir.

Impossible de se connecter

On s’attendrait a une app efficace pour une entreprise qui offre des services numeriques.

Horrible

It bugs every 2 minutes and I can’t even log in and when I do get in it says error and can’t even see my info. It’s absolutely useless. Why doesn’t a huge company like Vidéotron have a better app than this!!

Not working

It’s not working

Unusable app

This app is completely unusable.
To signin, if you select send code to email and you go to your email then comes back to the app, the page expires and needs to send a new code. An undless loop of not able to enter the code. Completely unacceptable for a company of this size.

Developer apps

FAQ

What is User Centre +?

User Centre + is a free utility app for Videotron customers to manage their accounts. It allows users to check invoice balances, track mobile data and internet usage, and set up automatic payments.

Is User Centre + available on all devices?

User Centre + is available for both mobile and tablet devices. It is designed to simplify account management for Videotron customers on the go.

How do I log in to User Centre +?

If you already have a Customer Centre account, you can log in to the User Centre + app using the same username and password. New users can register within the app.

Can I manage my HELIX services with User Centre +?

No, HELIX customers need to log in to My Account at https://moncompte.videotron.com/ to manage their HELIX services and invoices. User Centre + is for other Videotron services.

What is the rating for User Centre +?

User Centre + has a rating of 1.2 stars from 2,251 ratings. This indicates a significant portion of users have expressed dissatisfaction.

When was User Centre + last updated?

The latest version of User Centre + is 2.7.0, which was last updated on April 27, 2022. The app was initially released on May 1, 2014.

What is the age rating for User Centre +?

User Centre + has an age rating of 4+. This means it is suitable for children aged 4 and older, with no mature content.