Hellenic Heritage Guide User Reviews

Hellenic Heritage Guide
Hellenic Heritage Guide
HELLENIC ORGANIZATION OF CULTURAL RESOURCES DEVELOPMENT

Top reviews

Boring content

The app worked fine for me, but the content for Ancient Olympia was 90% worthless. It’s mostly descriptions of where the structures are, how many rooms and columns they have and which direction to find the entrance. I was hoping it would bring the ruins to life like the Acropolis companion app. Not worth the download.
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Response from developer

Thank you for your feedback and for trying the app at Ancient Olympia. We’re sorry to hear that the content didn’t meet your expectations. Your comments about the balance of practical descriptions versus historical storytelling are very valuable and will be taken into account as we continue improving the content. We’re glad the app itself worked well for you, and we hope future updates will offer a more engaging experience.

Crashes every time

The app crashes every time I try to begin a tour. (This disappoints me greatly to have to submit this review)

Response from developer

Thank you for your feedback, and I’m sorry to hear about the experience you had. We recommend updating to the latest version of the app, as it includes stability improvements and bug fixes that may resolve this issue. If the problem continues, please reach out with your device details so we can investigate further and help you as quickly as possible.

Bug, impossible à utiliser

Je l’ai téléchargé pour le musée archéologique de Rhodes. Impossible d’afficher les explications sur le musée, cela crash systématiquement à la sélection d’un espace.

Response from developer

Thank you for your feedback and for trying the app at the Archaeological Museum of Rhodes. We’re sorry to hear about the issue you experienced when opening the explanations for each section. This is not the experience we aim to provide. We recommend making sure you have the latest version of the app installed, as recent updates include important stability improvements. If the issue persists, please try reinstalling the app and let us know your device model and app version so we can investigate further.

Keeps crashing

Keeps crashing

Response from developer

Thank you for letting us know, and we’re sorry for the inconvenience. We’re actively working on improving stability and performance across devices. To help resolve the issue, we recommend updating to the latest version of the app, as it includes recent fixes and improvements. If the problem continues after updating, please let us know your device model and app version so we can investigate further.

Slow, tour audio doesn’t align with buildings, unnecessary information

Audio gives unnecessary information, feels like she rambles after the point is made. The sites don’t feel like they match with the audio, for example, the narrator will mention a topic, and you won’t even see it it could be ahead of you already by a few buildings.

There should be a way to speed up the audio, a basic audio function, but you can’t. This affected me so negatively that I accidentally clicked off an audio and it made me restart the whole audio memo, because you’re not able to skip ahead either which should also be a basic feature.

If some basic fixes were made this would make the audio experience much better.
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So boring

The presentation of the tours is done with such a bland and monotonous tone. The information given is not for the average person but may be more interesting to an archaeology student. I tried to give these guides a chance but lost interest with the amount of unnecessary details.

Response from developer

Thank you for sharing your feedback. We’re sorry to hear that the tone and level of detail did not match your expectations. Our aim is to make the tours accessible and engaging for a wide audience, so your comments about pacing and content depth are very helpful. We truly appreciate you giving the guides a try, and we will take your input into account as we continue improving both the storytelling style and the balance of information in future updates.

Good idea, small improvements needed

First of all, thanks for the app being free!
It would be great to be able to listen to the audio at different speeds, which the regular aufio player on ios supports (eg 2x speed). I am walking fast, the audio is slow, so I had to skip multiple audio tracks. The map feature helped me quite a bit as well.
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Response from developer

Thank you very much for your feedback — we really appreciate you taking the time to share your thoughts. We’re glad to hear that you found the app useful and that the map feature enhanced your experience. At the moment, you can move forward within the same track by dragging the audio progress bar to the right, which allows you to skip ahead easily. However, we understand your suggestion about adding different playback speeds, and we will definitely take it into consideration for a future update. Thanks again for your support and valuable input.

An amazing app

This free app was an amazing find when we entered the Acropolis. Each monument corresponds to an audio file in the app which provides very interesting commentary. So easy to use and fun to go back a listen again! Would thoroughly recommend and was so glad that this was being offered at the historic sites.
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Response from developer

Thank you very much for your kind feedback! We’re really glad to hear that the app enhanced your visit to the Acropolis and that you found the audio content interesting and easy to use. It’s great to know you enjoyed being able to explore the monuments at your own pace and listen again whenever you wanted. Your recommendation means a lot to us, and we’re happy the app added value to your experience at such an important historic site. Thank you for your support!

Good idea but bad implementation

I was not content with the app! First it looks good and organized but if you want to download the tour you’ll see that it does not work and you still need to be online. The information were not concluded but very long. I stopped using the app after listening the first 6 minutes. No recommendation, even though the idea is good
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Response from developer

Thank you for your feedback and for giving the app a try. We’re sorry to hear that your first experience didn’t meet your expectations. We’ve recently released updates that improve the offline experience and overall tour usability, so we’d encourage you to download the latest version and give it another try. Your comments are valuable and help us continue improving. We hope to welcome you back and provide a much better experience next time.