Boring content
Response from developer
Thank you for your feedback and for trying the app at Ancient Olympia. We’re sorry to hear that the content didn’t meet your expectations. Your comments about the balance of practical descriptions versus historical storytelling are very valuable and will be taken into account as we continue improving the content. We’re glad the app itself worked well for you, and we hope future updates will offer a more engaging experience.
Crashes every time
Response from developer
Thank you for your feedback, and I’m sorry to hear about the experience you had. We recommend updating to the latest version of the app, as it includes stability improvements and bug fixes that may resolve this issue. If the problem continues, please reach out with your device details so we can investigate further and help you as quickly as possible.
Bug, impossible à utiliser
Response from developer
Thank you for your feedback and for trying the app at the Archaeological Museum of Rhodes. We’re sorry to hear about the issue you experienced when opening the explanations for each section. This is not the experience we aim to provide. We recommend making sure you have the latest version of the app installed, as recent updates include important stability improvements. If the issue persists, please try reinstalling the app and let us know your device model and app version so we can investigate further.
Keeps crashing
Response from developer
Thank you for letting us know, and we’re sorry for the inconvenience. We’re actively working on improving stability and performance across devices. To help resolve the issue, we recommend updating to the latest version of the app, as it includes recent fixes and improvements. If the problem continues after updating, please let us know your device model and app version so we can investigate further.
Slow, tour audio doesn’t align with buildings, unnecessary information
There should be a way to speed up the audio, a basic audio function, but you can’t. This affected me so negatively that I accidentally clicked off an audio and it made me restart the whole audio memo, because you’re not able to skip ahead either which should also be a basic feature.
If some basic fixes were made this would make the audio experience much better.
So boring
Response from developer
Thank you for sharing your feedback. We’re sorry to hear that the tone and level of detail did not match your expectations. Our aim is to make the tours accessible and engaging for a wide audience, so your comments about pacing and content depth are very helpful. We truly appreciate you giving the guides a try, and we will take your input into account as we continue improving both the storytelling style and the balance of information in future updates.
Good idea, small improvements needed
It would be great to be able to listen to the audio at different speeds, which the regular aufio player on ios supports (eg 2x speed). I am walking fast, the audio is slow, so I had to skip multiple audio tracks. The map feature helped me quite a bit as well.
Response from developer
Thank you very much for your feedback — we really appreciate you taking the time to share your thoughts. We’re glad to hear that you found the app useful and that the map feature enhanced your experience. At the moment, you can move forward within the same track by dragging the audio progress bar to the right, which allows you to skip ahead easily. However, we understand your suggestion about adding different playback speeds, and we will definitely take it into consideration for a future update. Thanks again for your support and valuable input.
An amazing app
Response from developer
Thank you very much for your kind feedback! We’re really glad to hear that the app enhanced your visit to the Acropolis and that you found the audio content interesting and easy to use. It’s great to know you enjoyed being able to explore the monuments at your own pace and listen again whenever you wanted. Your recommendation means a lot to us, and we’re happy the app added value to your experience at such an important historic site. Thank you for your support!
Good idea but bad implementation
Response from developer
Thank you for your feedback and for giving the app a try. We’re sorry to hear that your first experience didn’t meet your expectations. We’ve recently released updates that improve the offline experience and overall tour usability, so we’d encourage you to download the latest version and give it another try. Your comments are valuable and help us continue improving. We hope to welcome you back and provide a much better experience next time.
