Help My Truck User Reviews

Customer Experience

Positive experience50.0% of reviews
Neutral15.4% of reviews
Negative experience34.6% of reviews

~ Based on 26 written reviews from the US App Store.

Is Help My Truck Safe?

Help My Truck has mixed safety signals based on user ratings. AppsHunter Safety Score for Help My Truck is 65/100.

This assessment is based on 38 user ratings, with an App Store average of 3.1/5.

Safety Analysis

44.7% of ratings point to a safe experience
15.8% of ratings suggest some concerns
39.5% of ratings point to a risky experience

~ Based on 38 App Store ratings for Help My Truck.

Is Help My Truck Legit?

Help My Truck appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Help My Truck is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Fix it

No internet connection says even if I have internet

Other trucks

Would like to know if any of the other trucks will be up dated and available to use if so what’s the eta on when they would be released and available ?

Does not open on ipad

Waste of time, this app contains zero help full information, when searching codes it just gives you general info, you can find more in depth info just by searching the web

Response from developer

Dear Loliauuy, please update to latest version of the app. Our records shows that everything working perfectly on our end.

10/10

Very helpful! I’m so glad that I’ve found this app. Keep it going. 😎🚛

Not loading

Paid money for nothing, it’s not even loading up. Update. Received email from app developer saying they fixed the issue, and guess what, no issues are still fixed. Junk app. Don’t pay a cent for this trashy app

Response from developer

Dear Valued Customer! We made updates with version 1.1.14. Please update for latest version to enjoy the app. HMT team.

Nice one

App very helpful for beginners. Highly recommended

Works good

It wasn’t working right the first time but now it works good

Not loading

Paid money for nothing, it’s not even loading up

Response from developer

Dear Valued Customer! We made updates with version 1.1.14. Please update for latest version to enjoy the app. HMT team.

Great app, stopped working

I have used this app in the past and loved it. The last several months I’ve tried using it and it doesn’t let you select the engine anymore so no diagnosing, basically app is useless at this point.

Response from developer

Dear Valued Customer! We made updates with bug fixes. Please update your app. We hope you enjoy it!

The best tool for truck drivers.

Most useful app to explain location of all sensors on the truck

Good app but keeps logging out

Good app but keeps logging out

This Is A Great App, It Just Needs More Trucks.

This app is super helpful with all the repair guides along with very detailed diagrams on the issues at hand. I just wish they would add more truck models faster!

The future

Great app! Love the design, very transparent, and the YouTube videos are an epic idea guys, looking forward to the Cummings and Peterbilt updates.worth the monthly subscription as a 8 year Diesl tech myself.5stars

App

the app does not load or open

Response from developer

Loading Assets Issue Resolved Dear Valued Customer! We sincerely apologize for the inconvenience caused by the “loading assets” issue that some of you experienced over the last few weeks. We’ve been hard at work modernizing our systems to pave the way for *AI integration* within the Help My Truck app, and this process inadvertently led to technical challenges for some users. We’re pleased to announce that a new version of the app is now available, which fixes these bugs. We appreciate your patience and understanding during this transition, and we look forward to providing an even better experience as we integrate AI features in the future. Thank you for being a valued member of the Help My Truck community. Please let us know if you have any questions or need further assistance. Best regards, The Help My Truck Team

None

App doesn’t open for over a week. “Loading assets” all the time. Had to cancel subscription. Looking forward updates. It’s iPhone 13 pro max. IOS 18.2. Capacity 128gb. 45gb available

Response from developer

Loading Assets Issue Resolved Dear Valued Customer! We sincerely apologize for the inconvenience caused by the “loading assets” issue that some of you experienced over the last few weeks. We’ve been hard at work modernizing our systems to pave the way for *AI integration* within the Help My Truck app, and this process inadvertently led to technical challenges for some users. We’re pleased to announce that a new version of the app is now available, which fixes these bugs. We appreciate your patience and understanding during this transition, and we look forward to providing an even better experience as we integrate AI features in the future. Thank you for being a valued member of the Help My Truck community. Please let us know if you have any questions or need further assistance. Best regards, The Help My Truck Team

App waste of time

It doesn’t open it work at first now is just stuck on loading app

Response from developer

Loading Assets Issue Resolved Dear Valued Customer! We sincerely apologize for the inconvenience caused by the “loading assets” issue that some of you experienced over the last few weeks. We’ve been hard at work modernizing our systems to pave the way for *AI integration* within the Help My Truck app, and this process inadvertently led to technical challenges for some users. We’re pleased to announce that a new version of the app is now available, which fixes these bugs. We appreciate your patience and understanding during this transition, and we look forward to providing an even better experience as we integrate AI features in the future. Thank you for being a valued member of the Help My Truck community. Please let us know if you have any questions or need further assistance. Best regards, The Help My Truck Team

John

Why app is not working

Response from developer

Loading Assets Issue Resolved Dear Valued Customer! We sincerely apologize for the inconvenience caused by the “loading assets” issue that some of you experienced over the last few weeks. We’ve been hard at work modernizing our systems to pave the way for *AI integration* within the Help My Truck app, and this process inadvertently led to technical challenges for some users. We’re pleased to announce that a new version of the app is now available, which fixes these bugs. We appreciate your patience and understanding during this transition, and we look forward to providing an even better experience as we integrate AI features in the future. Thank you for being a valued member of the Help My Truck community. Please let us know if you have any questions or need further assistance. Best regards, The Help My Truck Team

I like this app always I using I’m very happy thank you so much for designing to this app

I like this app thank you for designing this app I use always thanks a lot

Very Cool app

Slightly high price, but the amount of information is really great. It helps to save a lot of time while searching social networks, youtube and internet. Hope you can add more trucks soon.

Sergo1277

It is the best for my fleet. Just waiting for Volvo. Definitely recommend it for any truck driver