Henle Library User Reviews

What users say

Top reviews

프린트 작동오류

프린트해서 쓰려고 구입했는데 먹통이네요 어떻게 해결해야할지…
되던 인쇄가 안되니 답답해요
계속 안되면 환불해주세요

Response from developer

Dear User, we hope you understand we have to answer in English! You are likely using an iPhone! Unfortunately, a bug crept into our latest update that is blocking several functions (menu items are overlapping with the musical notation; however, some functions remain available if you rotate your iPhone to landscape mode). We are already working on a solution and hope to release a new update very soon! For more information please contact us directly at app-user-support@henle.de

Needs work

The formatting is pretty, undeniable. The concert/performance mode is nice as well, and the customizations to spacing and sizing are nice. The issue is compatibility with writing and generally marking the scores. If you begin marking near one line and veer into the margin of another line, the mark will not record in the adjacent line. The eraser function is also extremely bad. Unless it’s just very unintuitive and I’m using it wrong, it feels so bad to try and erase marks. You’d expect to be able to scribble over marks with the eraser and make things disappear but 9/10 times that doesn’t happen. For an ecosystem that charges nearly as much for digital scores as they do for their very high quality physical copies, the software needs to be top tier. This software is not top-tier.
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Response from developer

Dear User, thank you very much for your detailed review of our app! Some of the problems you mentioned stem from the unique graphical requirements that differentiate the Henle Library app from other comparable apps. Our app doesn't use entire pages of sheet music, but rather individual staves (otherwise the flexible layout wouldn't be possible), which is why annotations are currently limited to the staves. Additionally, the app uses a special graphic format, which is why writing and deleting work slightly differently. Especially when deleting, simply tapping directly on the symbol usually helps. However, we hope to release a major update for the iOS app this summer, which will include new features and an improved version of the annotation mode.

ㅊㅊ

결제 오류 가끔 있는데, 메일 보내면 깔끔하게 처리해주십니다. 의견 수용도 적극적으로 해주시는 편이고요. 무엇보다 책으로 사는 것보다 저렴하고, 믿을 수 있으니까요. 근데 손해 안보려면 10크레딧씩 사야해서 그게 좀 불편해요. 왜 그렇게 돼 있는지 모르겠네요.

Response from developer

Dear Giselle, we hope you understand we have to answer in english! Thank you very much for your kind words and excellent rating (both on IOS and Android)!! The entire credit system is admittedly somewhat cumbersome, and it would be simpler if each score could be paid for directly. Unfortunately, in the App we are dependent on the requirements and conditions of Apple and Google. We therefore ask for your understanding! If our editions differ from those of other publishers, this is usually because G. Henle Verlag and the Henle Library app aim to offer an exact original text of the music ("Urtext"), without any additions or alterations. Since all our editions are meticulously researched and published, we can unfortunately only offer a limited number of new releases each year. We hope for your understanding in this matter as well!

Great Quality but Troublesome Print Layout

I’m a professional classical musician. The quality of the score is as always among the highest in the industry. The app is in general smooth to use despite the paying-for-credits thing is not as intuitive. However, there’s a major issue for me that’s almost a deal breaker: the multi-movement scores only produce single movements within a collection, and while it might be easier to locate, this approach completely ruin the printing layout. I dig everywhere and didn’t seem to find an option for “printing the whole piece”; instead, I was only able to print through individual movement. So, for instance, for Schumann’s kinderszenen, I’d have some pages with only one line of music. I seriously hope the developer can add that feature.
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Response from developer

Dear Lilian, thank you so much for your detailed review and positive rating! The credit system is somewhat cumbersome, but unfortunately absolutely necessary. In the app, we want to offer our sheet music in the smallest possible units, so users only have to buy what they actually want. However, due to Apple's fixed price tiers, we couldn't offer very short pieces of music at a low price. The credit system makes this possible (our prices start at 2 credits)! The Henle Library app was primarily developed to allow musicians to play our sheet music directly from a digital device (PDF exports and printouts for this reason have to be of secondary importance). Therefore, for example, in "Kinderszenen", the individual pieces flow seamlessly together, allowing them to be played consecutively even though they are separate pieces. Unfortunately, transferring this functionality to print is very complex. We hope you understand that we cannot offer this feature for the time being! For more information please contct us directly at app-user-support@henle.de

Several inconveniences

There are several inconveniences when checking sheet music on an iPad. The top and bottom are completely unusable due to other lists, and please fix the weird spaces that keep appearing between measures and lines. It's so inconvenient.

Response from developer

Dear User, we are sorry for the inconviences! The issues you mentioned are neither malfunctions nor bugs – it seems you're not familiar with the features and functions of our app! To learn more about the Henle Library app, please use this link https://henle-library.com/en/features/ For more specific information please contact us directly at app-user-support@henle.de

Wie lange noch ?

Wie lange noch dauert es bis die Umblätter-Funktion mal gefixed wird. Bei jedem zweiten Blättern bleiben die Seiten auf halber Strecke hängen, so dass 2 halbe Seiten sichtbar sind. Völlig unbrauchbar in diesem Zustand. Das Problem haben viele Nutzer und ist bei mir auch Geräte-übergreifend. Alle Geräte sind auf dem neuesten Stand und andere Apps bekommen das auch hin
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Response from developer

Sehr geehrter Klavier-Klimperer, wir bitten die Verzögerung bei der Lösung dieses Problems zu entschuldigen! Weil die Henle Library App technisch völlig anders funktioniert als PDF-basierte Apps zum Lesen und Bearbeiten von Noten, ist die Korrektur dieses Bugs leider nicht so einfach, wie wir es uns wünschen. Selbstverständlich arbeiten unsere Entwickler mit Hochdruck an einer Lösung! Bitte beachten Sie, dass die Fehlfunktion durch Hin-und-her-Wischen für einen Score sehr einfach behoben werden kann! Es handelt sich nicht um das von einem anderen Rezensenten beschriebene (und vermutlich auf einem Hardware-Fehler des Geräts basierende) Problem eines generellen "Steckenbleibens" beim Blättern. Für weitere Informationen sowie Unterstützung kontaktieren Sie uns bitte unter app-support@henle.de

Schwach und unbrauchbar

Ich habe mich bemüht , diese App für mein Musikstudium zu verwenden , es ist Zeitverschwendung. Ich bestelle wieder Notenblätter im Original. Diese App ist extrem enttäuschend- ich werde den Verdacht nicht los, Europäer haben einfach keine IT Experten. Vor 20 Jahren hätte so etwas als Fortschritt verkauft werden können- jetzt ist es komplett desolat! Ständig im Hänge Modus, eine gute Suchfunktion gibt es gar nicht - immer nur - keine Information . Das Geld ist hier verschwendet .
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Response from developer

Sehr geehrter Herr Becker, bitte schreiben Sie uns direkt an app-user-support@henle.de! Leider äußern Sie sich sehr unkonkret, aber vermutlich haben Sie lediglich Schwierigkeiten mit der Nutzung unserer App. Wir können Ihnen sicher weiterhelfen!

Was ist nur los?

Leider schafft es der Support nicht, ein Problem meiner App zu lösen: dass sie beim Blättern (Wischen) auf der halben Seite stehen bleibt. Während eines Konzertes ist das der Supergau. Pech gehabt, man könne es halt nicht reproduzieren, niemand anderes hätte das Problem. Basta. Danke dafür. Bin derzeit als Konterpianist wirklich zutiefst erschüttert darüber, weil ich so viel Geld da reingesteckt habe. UPDATE: Ich habe mittlerweile von Apple ein neues Ersatz-iPad bekommen. Dieses hat die Software-Version 18.7.2. Seitdem läuft die App wieder ganz normal. Leider traue ich mich nicht mehr auf 26 upzugraden, weil ich die Befürchtung habe, dass die Software dann wieder nicht funktioniert. Da der Entwickler ja nicht helfen kann (wie kann das sein?) , ist dass extrem unbefriedigend für mich mit einer Software, die ich eigentlich liebe und für die ich schon hunderte Euro ausgab. :(
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Response from developer

Sehr geehrter Tarause, unser Support hat sich intensiv bemüht, Ihr Problem zu lösen! Wenn es jedoch nicht den geringsten Anhaltspunkt für einen Bug oder eine Fehlfunktion der App gibt, können wir eben leider auch keine Lösung anbieten. Wir bitten um Ihr Verständnis!

Deleted all my annotations

This app is absolutely horrible. I had marked fingerings on one of my scores over weeks, but when I reopened the app today almost all of the annotations were gone.
Do not use this app if you need to annotate anything.

Response from developer

Dear Isaac981, annotaion layers can be overwritten when you open the same score on different devices or when they are not correctly uploaded to our servers (for example, due to an interruption in the internet connection)! This is of course very annoying, but unfortunately beyond our control. We hope for your understanding! Please contct us directly at app-user-support@henle.de our technicians will try to recover the missing annotations for you!

질문드립니다

혹시 악보 표지는 없을까요ㅠㅠ 표지랑 인쇄를 같이해야하는데 … 표지 없이 인쇄하려니 좀 그렇네요ㅜㅜ

Response from developer

Dear User, we hope you understand we have to answer in English! The Henle Library app was developed to make playing sheet music from the screen as easy and high-quality as possible. Therefore, we ask for your understanding if printouts from the app do not look like our printed products.

The app is buggy!

Every time I restart the app, all my purchased scores are gone. Nothing in my library. Complete blank. I have to delete the app, reinstall it, and then log in for the first time again, and then it may show up. I am currently in this cycle 3 times already and can’t get my scores back. Not such issue on an older iPad
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페이지 넘김 오류

최근 손가락 슬라이딩으로 페이지 넘기기 시 페이지가 한 페이지 반이 넘어가 걸쳐있는 오류가 매번 발생합니다. 악보어플이 기본 기능은 충실해야죠. 빠른 오류수정 부탁드립니다. 그리고 자잘한 오류로 불시에 종료되곤 합니다. 빠른 버그수정 부탁드립니다

Response from developer

Dear Bärenreiter, we hope you understand we have to answer in English! This is not a bug or a generell malfunction of the app. We assume that the score(s) were not correctly downloaded to your device (this may have been caused by a glitch in the internet connection). Please delete the score from your library by swiping the title to the left, then load it down again from the cloud. Does it wok now? If you need more assistance or have questions about our app please contact us directly at app-user-support@henle.de

Great app, poor editing functions

I absolutely love how one can switch amongst different fingerings and bowings of renowned artist. But making notes has proven to be difficult at times,especially when using apple pen. Hope they an improve it to match apps like forscore

Response from developer

Dear MusicMan908, thank you for your review and very good rating! Please note that our app uses a different technique than ForScore or other PDF editing apps. This is the only way to enable the special features of the Henle Library (e.g., flexible layout and displayable sets of fingerings). Unfortunately, this also means that certain limitations in annotation are unavoidable. Next year, we will release a completely revised version of the app, which will include new features as well as many improved functions.

Könnte besser sein

Grundsätzlich eine tolle App. Allerdings sollte die Filterfunktion im Shop dringend verbessert werden. Beim Filter „Klavier für zwei Hände „ wird nichts angezeigt. Wählt man einen anderen Filter, beispielsweise für den Schwierigkeitsgrad, werden plötzlich Noten für Klavier mit zwei Händen angezeigt.
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Response from developer

Sehr geehrte/r Krebs66, haben Sie vielen herzlichen Dank dafür, dass Sie uns auf diese Fehlfunktion aufmerksam gemacht haben! Wir haben unsere Entwickler bereits informiert. Gerne möchten wir uns mit 100 Frei-Credits bei Ihnen bedanken. Bitte nennen Sie uns die E-Mail-Adresse Ihres Kontos unter app-user-support@henle.de

eraser function not working

Everything is great, except when I write things in the music, there’s no way for me to erase it. Pretty disappointed with this lack of basic function.

Super

Très pratique, permet d’acheter des partitions de qualité mais aussi d’importer ses pdf. On peut annoter facilement les notes. Formidable en voyage de pouvoir tout apporter. Le rendu est très beau sur IPad Pro.

Response from developer

Dear Delfmeuh, thank you very much for your kind words and excellent rating! If there are ever any problems or questions about our app please contact us at app-user-support@henle.de

printing feature is too bad

when you print scores, the staves are not center aligned. what’s more, if I increase scale to 115%, even though the bottom section has much space, it is aligned to the beginning of the page and first stave is cut.

Response from developer

Dear User, we are sorry for the inconvenience! Since all our scores are graphically based on our printed editions, optimal adaptation to different paper sizes and print formats is unfortunately technically not possible. We ask for your understanding! For more information please contact us directly at app-user-support@henle.de

Eigentlich gut aber ziehen einem Geld ab

Fand die App eigentlich gut auf dem Tablet, als ich mir allerdings ein Stück gekauft habe, hat die app stattdessen einfach irgendein anderes gekauft.
Musste jetzt zwei Stücke zahlen für ein Stück.

Da gehe ich ganz klar lieber ins Geschäft. Da passiert sowas nicht.

LG

Response from developer

Sehr geehrte PianoClaire, falls hier ein Fehler vorliegt (was technisch eigentlich ausgeschlossen sein sollte), bitten wir vielmals um Entschuldigung! Bitte schreiben Sie uns direkt an app-user-support@henle.de, und nennen Sie uns die E-Mail-Adresse Ihres Kontos! Selbstverständlich erstatten wir Ihnen die Credits, wenn Sie ein ungewünschtes Musikstück erhalten haben!

Impossible to edit

This app is a nightmare to add fingerings\bowings to, and so annoying it doesn’t let you import into another app where that is much easier to do like IMSLP. Really disappointed that I spent money on this, needs to be so much better.

Response from developer

Dear User, we are very sorry that you (unlike thousands of other users) are not happy with our app! For more information about annotating please see https://henle-library.com/en/features/#number_06 And if you want to use our scores with other apps of course you can export them to PDF, please see https://henle-library.com/en/features/#number_09 For help and more information about our app please contact us directly at app-user-support@henle.de

Editing scores is bad

Why is it not possible to write freely on the entire page in stead of individual lines. There isn’t enough space already so why make it even harder. Also the eraser ist the worst part you cannot swiftly swing it to remove lines it’s just awful. Sometimes when turning pages the pages are blank and the program needs to be restarted. Overall not impressed especially because of the system for sheet purchase. When using the Apple Pencil switching between pen and eraser should be standard
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Response from developer

Dear User, thank you for reviewing our app! Annotating is limited to one stave because our app is not "page based" but "stave based" this means that every stave of a score is a seperate graphic. This allowes a flexible layout where you can adjust the stave spacing. We are currently working on an option to "freeze" the laylout and then it will be possible to annotate the whole page. We are also revising the eraser. When there are blank pages this is usually connected to problems while downloading a score (insufficient performance, storage or problems with the Internet connection - even with fast connections, brief instability may occur). Please try the following: Delete the score from your library by swiping the title to the left, then load it down again from the cloud. We had to intrdouce the system of purchasing credits before you can purchase scores because of Apple's price tiers. We wanted to offer short pieces for very low prices (2 Credits) and the credit system was the only way to do that. We hope for your understanding! For more information please contact us diretly at app-user-support@henle.de