Local and Relational ❤️
Love the service because people at HFCU care about the people and the community.
Great bank!
Had this bank since I’ve had one at 17, 24 now and I’ve gotten two loans from em and they have been very helpful. The app is pretty cool and easy to use, free to transfer to other banks too!
What Else Can You Ask For?
Your money stays local and isn’t used to fund massive corporations looking for international ventures to exploit the people and the environment of the Global South. The app has all the information I want and the company is a major supporter of the communities they are in.
Review
The app is easy to use and if I ever have questions everyone has always been helpful
Fantastic app
Best Bank I have ever worked with, but for some reason, it won’t let me hit the star. I want to hit for the five star rating
It’s ok
So the app is ok until it comes to charges pending…when my charges are pending it messes up the available balance … for example say my real available balance is $45 and then I go and buy something for $5 ok so then my available balance should be $40 but it will show I have $120 for my available and that really messes with me because I could think I have that much and go spend $100 then we’ll I would have over drafted … it’s really annoying
Show more
Works great, easy login
Love the Face ID login on my phone, quick to check balances and transfer between accounts!
TFA
TFA still isn’t working! If I delete the app and reinstall it works on the first login but subsequently does not!
Why do you change to make deposit by phone s
Why you charge to deposit check by picture
Good Credit Union
Easy to deal with and an all around good credit union I like the neighborhood small town feel to our HFCU
Great App/Bank
This app is great and the customer support on it gets right on any issues. They actually call you within one business day and solve any issues immediately! Not to many banks will actually call you later on the same day if it’s a business day and business hours, otherwise the next business day they will if you email them with any issues! Had purchased something that turned out to be a scam and this bank got right on it and recovered my money back for me!
Show more
Chris in VT
Many many things that all banks should be!!!
Members Jerry & Renee Byrd
Superior service on all levels. My wife and I have never experienced a financial institution like this one. People that I have referred are also over the top please with how HFCU works with each member.
The best experience ever.
This financial institution is like family, they take care of you and assist with financial matters and concerns. It makes me feel good to know that if I have concerns or needs that Heritage Family Credit Union is there.
Awesome Customer Service!!
Absolutely the best bank ever!! The Bennington branch has the best customer service!!! Thank you!!!!
Excellent service
In all the years I have been a member HFCU staff has always gone the extra mile to serve my needs!
No problems, works well
Good working app
Employees
Whether at the bank or on the phone people are always pleasant and helpful.
New app is a stinker
Need a security code text to me every time I switch between my iPhone and my iPad. Very annoying.
Now it takes forever and a day to get an electronic check withdrawn from my account. Forgot I sent it and thinks start bouncing everywhere. My bad for not balancing things forward but it never used to be that way.
Back to the security code text. So annoying. Heritage can’t figure out I have 2 devices using the app??
Now it takes forever and a day to get an electronic check withdrawn from my account. Forgot I sent it and thinks start bouncing everywhere. My bad for not balancing things forward but it never used to be that way.
Back to the security code text. So annoying. Heritage can’t figure out I have 2 devices using the app??
Show more
Review
I like that the new system shows you the names of your sub accounts that’s helpful. I do still hate that you can have full access to all your checking accounts or savings on one screen you have log out and then log into the others. That’s a pain
