Basic OTP functionality is not working
Response from developer
Hi Kush, we understand issues like this can be frustrating but not to worry, we're here to fix it for you. Please write to us at heroapp@heromotocorp.com for prompt assistance.
Review after 6 months usage
But some improvements required related to Map, as of now it is linked with Maple app and it has very limited updates or less info when comparing with the Google map.. and also there is frequent variation in the display shown for mileage related and after fuel fill
Up range to be travelled.. not so satisfactory.
Response from developer
Hi Shiva, we greatly appreciate this valuable feedback. We have made a note of it and will strive to make improvements accordingly.
Need better map
Response from developer
Hi, we understand issues like this can be frustrating but not to worry, we're here to fix it for you. Please write to us at heroapp@heromotocorp.com for prompt assistance.
Xpulse issue
When I brought this up, the mechanic behaved rudely and claimed that even new bikes make that sound. Upon further inquiry, the staff informed me that the person I was dealing with had already left on leave. Furthermore, when I got the manager’s number from the staff, he did not pick up my calls. Despite all this, I am being told to come back another day because the specific staff member is away. I am very disappointed with this service.”
Would you like me to refine this into a formal email or a tweet to tag Hero MotoCorp?
Response from developer
Hi, we are upset you had to face this. Kindly share your contact details, vehicle registration number, and dealer details at heroapp@heromotocorp.com. We'll have our team look into this and ensure a resolution is provided at the earliest. Meanwhile, your cooperation will be appreciated.
Unable to use
Response from developer
Hi, we surely want to look into this concern and get it fixed for you. We request you write us your concern at heroapp@heromotocorp.com for further assistance.
