Highly Inaccurate - DO NOT WASTE $
Not worth the cost
Response from developer
Hey, thank you for the honest take, this is the kind of review that actually makes the app better. Two things. One: the crashing is a real bug and it is not acceptable, so I want to fix it for you directly. Two: three days is not enough time to fairly judge anything, and I agree. Email us at support@hero.st and we will extend your access for free so you can put Hero through its paces on your own schedule. A reviewer who is busy with their kids should not have to choose between their life and a fair trial. We will work around you.
i appreciate this app
Close but not there yet and $$
Response from developer
Appreciate the honest review, and you are right on the bugs. Video not making it onto the listing, and your edited text snapping back to the AI version when you switch tabs, are both things we are fixing now. Losing edits you already made is the worst kind of bug and I am sorry it hit you three times in a row. On the cost: reach out at support@hero.st. I am not going to charge you another fifty for an app that made you reshoot. Let us sort the billing and the bugs together so the next few ads actually go smoothly.
You can put lipstick on a pig, but it’s still a pig.
I have used AI to make my own personal selling tools, but I figured I’d check this out because it was local to my iPhone and I thought it might be better than what I have. Long story short: if you just take the photos and ask Claude to make the listing, it works better than this. You can even have it crosspost and send the listing to an inventory document. Most people don’t know how to do that, but it’s not hard to build and Claude can even take you through the steps. I’m not normally one to write reviews, but this feels scammy. The amount of times I’ve seen this pushed on Instagram as a wonder tool compared to how it actually executes is BS. You can put lipstick on a pig, but it’s still a pig.
Long story short: ask Claude Cowork to build a reusable workflow. If you don’t know how to use Claude, learn it. Remember to have it set up your API so you follow eBay policy. This is the basic version of how to make a tool that actually works, and you can expand on it very easily once you learn how to use Claude.
Response from developer
Hey there. We've been working on this since before vibe coding. Using Claude Cowork is great but not great for a unified experience when posting to other platforms Sorry that you had a bad experience. Appreciate it and we'll continue to get better.
It has potential
Best App Ever
Best app
Not helpful for sellers on eBay or Facebook it needs adjustments I’ll explain
Response from developer
Hi there. There's a feature to upload photos - maybe you missed it. Additionally, we don't allow users to post across ALL communities because that could be spammy. We will consider this as a feature if you designate the groups you want it to post to. The prices are quite accurate for many items. Which items weren't accurate for you? Please be specific. The models aren't perfect and never will be but we're constantly improving them. The 80 character title thing has been an issue and we're actively working on it. Jim Jake, so sorry you had a bad experience. Happy to make it better for you. Hope that after this new update you will give it a shot. Email me support@hero.st / support@herostuff.com
Bad
Unbelievable!!!!
Hurensöhne
Excellent potential
The ai description? It’s good! Good enough to remind me the internet is dead, in fact, as it was totally real *sounding* but complete BS. “I pulled this item from an old blah blah blah” I’d prefer something more matter-of-fact. It’s certain better than eBay’s AI “used car salesman on crack” descriptions.
I will be testing this apps ability to do better than eBay’s search by picture/sell similar process but so far the app was quicker and easier, my first listing up in less than 60 seconds.
Been on eBay 20+ years
I’d say it’s the only app I’ve ever seen on Facebook that had me download it AND that it worked (pretty much) as shown.
Response from developer
Thanks for trying the app and for the thoughtful feedback, especially with your eBay experience. Hey there. You’re right about the shipping and ounces issue. Ounces should be supported and we’re fixing that so lighter items are easier to enter. We’re also working on auto-filling shipping from comparable listings so it behaves more like eBay’s “Sell Similar.” Good catch on the AI description too. The goal isn’t to invent a story, so we’re updating it to be more factual and seller-focused. Glad to hear your first listing took under a minute. More improvements coming.
Requires Google or AppleID registration
Does most things excellent
Response from developer
This is incredible feedback. Agree with being able to tweak the AI to make it sound better. We are working on this and will let you know soon :) reach out to support@hero.st any time. Thanks so much.
Is this app hurting me? Or helping me?
Pros- Saves me time not having to create a description for a product. Unfortunately that’s my only pro at this time. Cons- I hate to even say all of this because the concept is perfect for people like me who spend most of our time processing our inventory and are dirt tired when it comes to posting them. So this is exactly what I needed. However, it doesn’t always get the correct item that it’s scanning, which causes me even more time trying to rescan the item it just researching myself. The amount to sell it at is only coming from EBay and FBMarketplace. It doesn’t do a general search in the internet. So a vintage doll I own worth $250+, shows up at $60. I wish it had other platforms to upload to other than the two listed above. I personally don’t use eBay. So I’m really only getting one platform from it. I also don’t like that there’s not an option in how it generates its descriptions. Each description is for the most part the exact same. It’s still detailed and lengthy and sounds very personal. But they’re all the exact same with just the details changed. I’m really hoping to find a solution to make this app work for me before I am asking for a refund. Hoping the app get to where it needs to be so that it’s able to be successful.
Response from developer
Hi there, Thank you for sharing this so honestly. I really appreciate you taking the time to explain both what’s working and what isn’t. You’re absolutely right about the core promise. This app should save you time, recognize items accurately, price them correctly, work with the platforms you actually use, and give you flexible descriptions that don’t all feel the same. If it’s falling short in those areas right now, that’s on us to improve. The good news is that the exact issues you mentioned are the ones we are actively working on. We are improving scan accuracy, expanding pricing beyond just eBay and Facebook, adding more selling platforms, and redesigning descriptions so you can choose different tones and styles. I completely understand why you would question whether the app is helping you yet, and I truly hope we can earn your trust as these improvements roll out. If you are open to it, I would love to hear which platforms you sell on most so we can prioritize what matters most to you.
Good
Gave it a try, human brain is better
Response from developer
Appreciate you taking the time to write this. You’re not wrong to expect better, and in this case we missed the mark. Hero is still early and our image models can fail in edge cases, especially when packaging, glare, or mixed objects throw off recognition. That doesn’t make the result any less frustrating, and “heating pad → backpack” is on us. We’re actively improving brand and text recognition and pushing fixes weekly. If you’re open to it, we’d love to look at those exact scans to understand what went wrong and make the system better. Thanks for giving it a shot, and for holding us to a high bar.
