Hersheypark User Reviews

Hersheypark
Hersheypark
Hershey Entertainment and Resorts Company

Customer Experience

Positive experience66.8% of reviews
Neutral12.5% of reviews
Negative experience20.7% of reviews

~ Based on 271 written reviews from the US App Store.

What users say

Is Hersheypark Safe?

Hersheypark appears safe based on user ratings. AppsHunter Safety Score for Hersheypark is 96/100.

This assessment is based on 40,275 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.2% of ratings point to a safe experience
2.1% of ratings suggest some concerns
1.7% of ratings point to a risky experience

~ Based on 40,275 App Store ratings for Hersheypark.

Is Hersheypark Legit?

Hersheypark appears to be a legitimate app. AppsHunter Legitimacy Score for Hersheypark is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Incorrect information

The rides section of the app says that certain rides were open with wait times however they were not open at all. In total there were 4 rides with incorrect information.

Hershey park is the best

I love Hershey park it is so fun and the app is so convenient for is things or rides are open and it helps where knowing things are and Hersheypark is really fun. There’s a lot of dark nights. I feel like we could add one more. I feel like you guys could add one more scares zone, but that’s OK but yeah Hersheypark is so fun thank you guys for inventing this
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HP App

App works well but the wait times seem to be pretty under-estimated.

Great!

Absolutely love this app for season passes and wait times! However, some of the wait times aren’t always accurate if people don’t change them. I also do wish that coasters would show up as “closed for season” when I search them up, rather than not appearing at all. Hersheypark is my all time favorite amusement park!
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Five stars

I love hersheypark. We have a season pass and it is so much fun for me and my family.

Map is NOT live with closed paths, NOT TO SCALE and difficult to navigate

Using the map in here was like the Middle Ages, the map does not rotate with your surroundings, nor to scale. It does not have live updates about closed paths in the park, and it led to so much frustration on our trip that we ended up using Google and Apple Maps as a group committee before navigating through the large park
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Great but inaccurate wait times

This app is a very good app but when I looked at it for the wait times they where inaccurate but I think it’s just an estimate anyway so I like it

Don’t believe everything the app shows

Unrealistic and false wait time shown. Real wait times are so far apart from those shown on the map. Also rides like Fahrenheit are shown as “closed” when actually they are not.

Great

Great

Loading

Every now and then it doesn’t want to load

Loved

Amazing place to enjoy which my family and wife

Easy to find out how much you wasted

Fifteen minutes of ride time. Six hours of lines. Fun for the whole family. No exaggeration.

Doesn’t even open

I can’t even begin to see how well the app actually works because it will not load on my phone at all. It asks to send me notifications and then just gets stuck. Just as useless as the website.

Horrible app and website

It’s crazy to me how under baked this app and the website are

Incorrect route

Routes are not always correct and we had to find our own way to trailblazer

Awesome sauce

This place is great for younger and older kids

TJM

Very difficult to buy tickets online. I have tried 5 times with 4 different cards. Very frustrating!

Great place

This place is perfect. They treat you good just like at the Hershey Lodge. This park is amazing. Great roller coasters. I liked it. My brothers liked it.

Bookmark fail

Why can’t you view the places you bookmarked on the map? And when you search for a place on the map, it doesn’t highlight it so you can easily find it

Easy and clear!

Loving the easy layout and access of the app.