Hersheypark User Reviews

Hersheypark
Hersheypark
Hershey Entertainment and Resorts Company

Customer Experience

Positive experience66.4% of reviews
Neutral12.6% of reviews
Negative experience21.0% of reviews

~ Based on 262 written reviews from the US App Store.

What users say

Is Hersheypark Safe?

Hersheypark appears safe based on user ratings. AppsHunter Safety Score for Hersheypark is 96/100.

This assessment is based on 36,295 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.1% of ratings point to a safe experience
2.2% of ratings suggest some concerns
1.8% of ratings point to a risky experience

~ Based on 33,644 App Store ratings for Hersheypark.

Is Hersheypark Legit?

Hersheypark appears to be a legitimate app. AppsHunter Legitimacy Score for Hersheypark is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Loading

Every now and then it doesn’t want to load

Loved

Amazing place to enjoy which my family and wife

Easy to find out how much you wasted

Fifteen minutes of ride time. Six hours of lines. Fun for the whole family. No exaggeration.

Doesn’t even open

I can’t even begin to see how well the app actually works because it will not load on my phone at all. It asks to send me notifications and then just gets stuck. Just as useless as the website.

Horrible app and website

It’s crazy to me how under baked this app and the website are

Incorrect route

Routes are not always correct and we had to find our own way to trailblazer

Awesome sauce

This place is great for younger and older kids

TJM

Very difficult to buy tickets online. I have tried 5 times with 4 different cards. Very frustrating!

Great place

This place is perfect. They treat you good just like at the Hershey Lodge. This park is amazing. Great roller coasters. I liked it. My brothers liked it.

Bookmark fail

Why can’t you view the places you bookmarked on the map? And when you search for a place on the map, it doesn’t highlight it so you can easily find it

Easy and clear!

Loving the easy layout and access of the app.

Two fer

Appreciated the rain vouchers after rain curtailed our first visit. The online map could be improved for legibility. Line associates need to be informed when rides are shutdown so guests don’t waste time waiting.

Essentials

The app is great and has a majority of the essentials. However, it would be even better to have everything in one place. Wish you could add the photo pass and tickets into here so you didn’t need to go multiple places

It’s good

I can find all the rides and the food places and I can see all the rides it’s really cool and I like it

Comet

Remove comet

Dining deal

You should be able to add the dining deal so you can keep track of the 90 minutes with the app

Family Hershey park trip

Convenient but not always accurate with ride wait times.

Wait times are wildly inaccurate

Very often the app would say 5 minutes wait and when we go there it will be a long line. That too the list view always shows 5 minutes, only the map view shows any time other than 5 minutes

Mobile Food ordering

Why do you offer it if always closed?

Feedback

Add support to add other users to your HPGO account or support to create a family account with multiple users