Poor UI design and lackluster user experience
The app is poorly optimized and crashes often. The latest update breaks the viewer for certain cards where the cashback tracker blocks the whole screen and you can no longer view individual transactions.
Yyiron85
Mastercard Inclusion
Would prefer the inclusion of mastercards as well
LLolololol11
“Did you make a purchase?” prompt disappears
This has been happening for a few times. Every time when you get redirected to the merchants’ platforms, heymax will display a “did you make a purchase prompt”.
However from time to time the prompt disappears when you come back to the app, and the HeyMax page just gets reloaded to their main page. And, the purchases (which just conveniently happen to be those big ticket items of mine) mileage are not tracked! And hence the need to make a missing mileage report, which is another abomination of a process due to the poor adaptation of using an AI agent! Anyway, why do we even need to have that prompt in the first place? It’s 2026 for heavens sake, things like this should be streamlined! Was so fed up with the whole thing I am considering withdrawing all the mileages and closing my account, since so many of my miles need to be chased and we need to jump through loops due to the seemingly lacking UI and process.
However from time to time the prompt disappears when you come back to the app, and the HeyMax page just gets reloaded to their main page. And, the purchases (which just conveniently happen to be those big ticket items of mine) mileage are not tracked! And hence the need to make a missing mileage report, which is another abomination of a process due to the poor adaptation of using an AI agent! Anyway, why do we even need to have that prompt in the first place? It’s 2026 for heavens sake, things like this should be streamlined! Was so fed up with the whole thing I am considering withdrawing all the mileages and closing my account, since so many of my miles need to be chased and we need to jump through loops due to the seemingly lacking UI and process.
Show more
DADisc stats = heart attack
Update stinks
I used to be able to navigate to favourite merchants easily from the main page but now it’s vanished with this ugly UI update
DDevotionsvisage
Good idea
Yet there have been trouble opening the app lately it kept me in the loading page with a tiny circle in the middle, also, pls give us a solution to manage the cards stored for checking out, to remove cards we no longer use, thx
일일반사용자입니다
