HeyPolo User Reviews

Is HeyPolo Safe?

HeyPolo: GPS Family Locator appears safe based on user ratings. AppsHunter Safety Score for HeyPolo is 90/100.

This assessment is based on 94 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.5% of ratings point to a safe experience
6.4% of ratings suggest some concerns
2.1% of ratings point to a risky experience

~ Based on 94 App Store ratings for HeyPolo.

Is HeyPolo Legit?

HeyPolo: GPS Family Locator has limited verification signals. AppsHunter Legitimacy Score for HeyPolo is 58/100.

Based on 58 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Private but needs more functionality

Our family used LIFE360 out of necessity but then sadly discovered their horrible record regarding privacy. We trialed HeyPolo and found the following: Although locations are unlimited, you can only set alerts for four places per person. This was an issue for us as each of us have more than four places that need alerts. Secondly, the blue location indicator on iPhones stays lit for a good amount of time. Young family members found this concerning and too invasive. They know their location is being used all the time but they don’t want to be reminded of it so much. The location indicator stayed on so much that it became meaningless to them as they could not tell if something else nefarious was tracking them. Third, HeyPolo does not show the battery status of family members. In Life360, you could see the low battery and then adjust your expectations if the app showed them stuck, etc. We could assume dead battery after seeing low battery status. Now in HeyPolo, that lack of info won’t help when location fails. Fourth, each member has to open HeyPolo every day or so to remain active. Even with the two recommended location settings turned on, those family members that did not open the app would just stall and never show an updated location. Not useful for us at all!
The good news is that HeyPolo, does NOT waste space and effort providing silly comments you can send each other. They don’t have ads. They don’t deem a drive safe or unsafe. (That also means they don’t erroneously detect a passenger’s phone use as a dangerous drive like Life360 does.) They claim that they don’t sell your data. I am hopeful about HeyPolo but just need some more functionality to make it more useful for families.
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Response from developer

Hi there, thanks for sharing your feedback! We'd like to clarify a few points you've made. HeyPolo supports more than 4 place alerts person. Instead of showing battery level, the app sends low battery alerts that inform other people when the battery level drops to around 20%. As for the blue location indicator - we're working on reducing when it is shown. We would gladly investigate the issues you had with location tracking while the app was working in the background and hear your thoughts on how to improve HeyPolo in general. Could you contact us directly at max@heypolo.com? We would really appreciate that.

Please add exceptions like on android!

It’s a killer feature

Response from developer

Hey, thanks for the feedback - we agree Exceptions is a great feature, and we’ll gladly share your request with the team for review. In the meantime, if you have any questions or other requests, let us know anytime at support@heypolo.com.

Not free

They ask upfront fee. Can’t use the app for free at all.

Response from developer

Hey there! HeyPolo does offer free trials that you can sign up for after choosing a plan. These are meant to let you try the service before subscribing: • 3-day free trial on the monthly plan • 7-day free trial on the annual plan Also, one subscription covers your whole group, so family or friends can join at no extra cost. If someone you know already has a plan, you can join their group for free. If you need help, please reach out to support@heypolo.com.

Great app!

Use it with my family for a month now. Highly recommend it!

No Exceptions

Doesn’t have “Exceptions” like their Android app does

Response from developer

Hey, thanks for your feedback - we will gladly share it with the team for review. In the meantime, if you have any questions or other requests, let us know anytime at support@heypolo.com.

No free option

Wants me to be on a plan. Deleted !

Response from developer

Hey there! HeyPolo does offer free trials that you can sign up for after choosing your plan. These trials are intended to provide you with the opportunity to test out the service before committing to the subscription: • 3-day free trial on the monthly plan • 7-day free trial on the annual plan Additionally, one subscription covers your whole group - invite family or friends at no extra cost. And if someone you know already has a plan, you can join their group for free. Plus, every first purchase comes with a 30-day money-back guarantee. If any issues come up, we would be happy to see what we can do to help out! Please feel free to get in touch with us at support@heypolo.com. 💙

Satisfied

It’s fun very convenient accurate I love it. I would recommend it to anyone.

Great App

Very easy to use and does exactly what I need, with a clear and straightforward approach.