heytea User Reviews

What users say

Top reviews

Good product

Good product

yummyyyyyy

drinks r so tasty and now i dont have to wait in those terrible lines

Manager

Good drinks and Good service!πŸ‘u

Bette’s

Great quality! We come here every time when we’re in Toronto!

Keeps Crashing

App keeps crashing on order menu.

So how do i make an account lol

I’m trying to sign up and the β€˜sign in/sign up’ option just keeps telling me β€˜your account can’t be found’. Yea, because I hadn’t made one yet. I cant even contact support since i dont have an account. Is the app closed off for new accounts?

Garbage

You can’t even reorder anything when you’re signed in. UX is trash. Awful and lazy.

😈

β€οΈπŸ’•β™₯οΈπŸ’™πŸ’œπŸ’—πŸ–€πŸ’›πŸ’šβ£οΈπŸ’“πŸ§‘πŸ’˜πŸ’πŸ’ŸπŸ€ŽπŸ€πŸ©·πŸ©ΆπŸ©΅β€οΈβ€πŸ”₯β€οΈβ€πŸ©Ή

Best in the Bay

Amazing

App removing discount after checkout

The app applied the discount initially, but then removed it after checkout, i even took the screenshot before placing it they still refuse to adjust the price

heytea craps

The app fuctionalities is just so confusing :(
The cups are awful. Can't even described by words. :((
I think heytea's lifespan is almost there for sure.

LOVEEEE

I LOVE HEYTEA I GENUINLEY GO HERE EVERY 4 DAYS IN A WEEK

Long waits

Doesn’t tell you how long you
Have to wait and it’s always over 10 mins wait for one tea

Worst Teashop

I visited this shop and requested "no ice" because I’m sensitive to cold drinks. I was told that choosing no ice meant I would only receive 70% of the cup's volume. It’s disappointing to see a brand penalize customers for a simple preference. I paid for a full drink, not a cup of ice with a side of tea.
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Amazing APP

Beautiful and functional UI, love the estimated wait time feature. Ordering is super easy and stress-free.

Idiotic

Doesn’t work in mainland China. People travel. Why limit to Hong Kong and Macao?!?!

no feedback or communication in case of an order error

No cancellation option + no human support = lost moneyβ€πŸ˜‘πŸ˜‘πŸ˜‘

I bought it! Yesterday I ordered tea at this "trendy" placeβ€”I was passing by and spontaneously saw it, downloaded the app, and placed an order, but I mistakenly selected the wrong area! I'm still not very familiar with London; the bottom line: I can't cancel or change the order, the support chat always says, "I can't help, talk to a human." I called twice, but no one answered. I left a voicemail, but I don't think anyone heard it. I can't leave a review either! In short, the money was wasted, I didn't drink the tea, and I don't understand how to get my money back. The support chat doesn't provide any support, and there's no cancellation option! I don't recommend itβ€”there's no customer loyalty, just hype!
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worth it

have some good coupons and deals for using the app and of course the tea is yum

λ‘œλ”©μ΄ μ΄μƒν•΄μš”!

밀크티 λ‘μž”μ— μŠ€ν‹°μ»€ μ„ΈνŠΈ μ£Όλ¬Έν–ˆλŠ”λ° μ–΄ν”Œμ—λŠ” 밀크티 μ„Έμž”μœΌλ‘œ λ‚˜μ™€μš” 직원뢄듀도 제쑰 μ™„λ£Œ ν›„ μ¦‰μ‹œ μ—…λ‘œλ“œ ν•˜μ§€μ•Šμ•„μ„œ 괜히 λ§€μž₯μ—μ„œ μ‚¬λžŒ λ©ν•˜κ²Œ κΈ°λ‹€λ¦¬κ²Œ ν•΄μš” μ’€ μˆ˜μ •ν•˜μ„Έμš” μ‚¬μš©κ°μ€ κΈ°μ‘΄ μΉ΄νŽ˜μ–΄ν”Œ 쀑에 μ΅œμ•…μž…λ‹ˆλ‹€ 그리고 λκΉŒμ§€ μ €λŠ” μŠ€ν‹°μ»€λ„ μˆ˜λ Ήν•˜μ§€ λͺ»ν–ˆκ΅¬μš”… μ§„μ§œ μ‹€λ§μž…λ‹ˆλ‹€

wtf actually a good app

The app is so well designed both visually and use wise (minor complaints re some small buttons around time refresh that will trigger info windows). The time estimate is so helpful actually the reason I order from this store and not the 50 other stores within 500m radius.
Cant believe an app suckered me in it’s so pleasant to use. Drinks are a bit pricey but the fresh fruit etc used feels healthy
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