Bad
Very awful, never care about consumer’s experience
LATE ARRIVAL
I ordered at 6.12pm. Restaurant took 20 minutes to prepare. Estimated to deliver by 7pm. BUT SOMEHOW I Didn’t receive until 8????????? Sticking with other apps because this is a waste of time.
Worst delivery app
This app would intentionally delay delivery time and charge you extra money. Totally a fraud, be cautious!
Bad app
Default to pay without confirmation, fake promotion
Melbourne
客服已经烂到令人发指的程度,几乎和诈骗没区别!送餐迟到个半小时一小时已经家常便饭,早前好歹可以从订单联系客服,如今客服会藏在各种奇葩按钮后面,更恶劣的是有时能看到有时看不到!显然是一种故意增加反馈摩擦的手段!而且故意把送餐迟到的反馈和客服分开,你去反映情况他只是机械的AI说稍等,你问要真人客服,他就让你去找你根本找不到的客服按钮!总之就是各种小手段让你无法有效反馈!这在澳洲应该已经到触犯消费者权益保护法的程度了吧?玩各种猫腻,送餐员永远手里都拿几十个单,客服永远难以联络,这样做生意简直是华人之耻!










