自动贷款阴不阴
找半天关续费找不到藏着，以为都关完了结果硬是给我花呗拿走了50，不愧是中国人开的咋这么厉害呢？
5 Milk Teas Spilled—Only 1 Refunded
5 milk teas arrived spilled and damaged, but HungryPanda only refunded ONE cup. One was almost empty and the other four were half empty. They were packed together in one bag with NO cup holder, so the entire bottom of the bag was soaked with green tea.
We order 10+ milk teas from HungryPanda every week, but this customer service was ridiculous. They said the other drinks were “still drinkable.” Even worse, they chose to refund the Taro Purple Yam drink, which was basically the one that was almost completely empty. Absolutely ridiculous.
We order 10+ milk teas from HungryPanda every week, but this customer service was ridiculous. They said the other drinks were “still drinkable.” Even worse, they chose to refund the Taro Purple Yam drink, which was basically the one that was almost completely empty. Absolutely ridiculous.
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Suck Di
I delete it every time after the order. I only use it to order Chinese for my wife. Just a terribly coded app.
Literacy Overwhelm
This app has so many words to look at and consume, I felt flabbergasted.
So many sales/coupons/discounts/deals/vouchers/offers, and the worst part is, I couldn’t even remove something from my basket.
They seem to have added too much to this application and crowded it, forgetting to remove things.
So many sales/coupons/discounts/deals/vouchers/offers, and the worst part is, I couldn’t even remove something from my basket.
They seem to have added too much to this application and crowded it, forgetting to remove things.
Lovely girl at the front of the shop
The girl was very helpful. Faye is lovely.
Disappointing Experience & Terrible Service
I’ve had nothing but issues with HungryPanda recently. Customer service is completely non-responsive when order issues arise, and delivery times are constantly delayed without proper updates. The app frequently glitches during checkout as well. For a platform charging high fees, the quality of service is unacceptable. Switching to other delivery apps.
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邀请新用户奖励不到账，客服联系不上
完全按照要求邀请新用户，而且已经track上了，最后说违规，客服也联系不上，垃圾！好评都是刷的吧
Suspicious Activity
They will ask you to sign up then they change language for some reason. They took picture of reward and they just give freebies. Very strange they just giggle between workers and dont explain further information on the app or dont speak english at all alot of ppl were actually interested but they wre being weird.
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Would give 0 if possible
Lots of scam texts, never got food
Simply disgusting
Worth -10 if possible. Customer service = nonexistent. Steep surcharge on all parties
Scam
Guys becareful! They auto stole our money for their “monthly payment” which we never subcribe! And they ignore when we raise issue about this! Scammer!!!
William
The food was excellent
垃圾的App
体验极其不好的一款App 后台偷偷扣款
Long time delivery
Long time delivery
The app reverts to chinese
If you need support, good luck as it’s all AI in Chinese even if you select English as the language preset
Hungry Panda sells your details
This is the worst company in food delivery by far. They have sold my details to scammers who are now constantly phoning me, and asking me to select Chinese or English messages. It started the same day as I used the app for the first and only time. AVOID AT ALL COSTS.
Delivery takes ages
Every delivery I’ve made have taken almost or over an hour to arrive!! Ridiculous
Misleading design, Worst customer service
This app's checkout design misleads users into making mistakes. The coupon/red-packet button sits right next to "Submit Order" with no confirmation step in between — I accidentally placed an order this way, and it's happened to me more than once. There's no self-serve cancellation either, so once you misclick, you're stuck relying on support.
And that's where it really falls apart. I contacted support within a second of the accidental order. They tried to reach the store but took 10+ minutes and failed — I called the store myself and got through immediately, but by then the drink was already made. After an hour-long chat, support only offered a $4 credit and refused a real refund, even though this was clearly their design flaw, not user error.
It got worse from there. My account was then locked, and support told me I had "violated the user agreement" and posed a "payment security risk" — essentially blaming me for their own design flaw. When I asked for clarification on what I supposedly violated, they gave no specifics and stopped responding.
Reading other reviews here, this isn't an isolated case — multiple people describe the same thing: platform-side delays or failures, support refusing to take accountability, and only offering a partial fix after a lot of persistent pushing. That's a pattern, not a coincidence.
This app needs a confirmation step before order submission, a real cancellation option, and customer service that explains itself instead of locking accounts and going silent when a user asks for accountability.
And that's where it really falls apart. I contacted support within a second of the accidental order. They tried to reach the store but took 10+ minutes and failed — I called the store myself and got through immediately, but by then the drink was already made. After an hour-long chat, support only offered a $4 credit and refused a real refund, even though this was clearly their design flaw, not user error.
It got worse from there. My account was then locked, and support told me I had "violated the user agreement" and posed a "payment security risk" — essentially blaming me for their own design flaw. When I asked for clarification on what I supposedly violated, they gave no specifics and stopped responding.
Reading other reviews here, this isn't an isolated case — multiple people describe the same thing: platform-side delays or failures, support refusing to take accountability, and only offering a partial fix after a lot of persistent pushing. That's a pattern, not a coincidence.
This app needs a confirmation step before order submission, a real cancellation option, and customer service that explains itself instead of locking accounts and going silent when a user asks for accountability.
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。
外卖员质量差，每次显示的价格和实际库款都有差异而且送餐慢。软件设计不好用。然里面中餐齐全优惠政策比uber多且没啥竞争对手所以没辙
Fraud!
Use hungry panda once. A month later, I get fraudulent unauthorized charge on my credit card. Beware of using this even with Apple Pay.
