App difficulty
I am deeply disappointed by the HHC refusal to
Give patients access to a real live person. I am 78 years old and can not navigate your HHC chart system.
I do not expect any more help from your providers and I can never see one in person.
This is not the way to treat the elderly.
Give patients access to a real live person. I am 78 years old and can not navigate your HHC chart system.
I do not expect any more help from your providers and I can never see one in person.
This is not the way to treat the elderly.
Sick visit
Scheduled a sick visit because I needed a work note excusing me from duty. I’m a Firefighter EMT and can’t go to work sick. I’ve been sick for the past 8 days and needed a work note excusing for the 8th and the 12th. Care giver was rude, talked over me, and could care less about my need for a note, saying I wasn’t under their care on the 8th. I have never had this issue in the past. I wasn’t under anyone’s care on the 8th, I had just gotten sick! Waist of time.
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First visit
Dr.Tellerechea was both thorough kind and professional. This was my first experience with telehealth and I won’t hesitate to recommend Hc telehealth in the future
Hard to set up as new client
We were told just download the HHC App and you will see your appointment and they will call you. That is not the case. Plan at least 30 to 45 minutes to upload your entire medical history, medical ins, id etc
Once established it’s works daily well
Once established it’s works daily well
Good Job!
Excellent remote experience from Maine with the Doctor. Great advice and suggestions, namely referral to emergency department in Machias, Maine who fully confirmed the doc‘s approach to my problems.
