No drug name during notifications
Why can’t the app include the first three letters of the drug when notifying me that my drugs ready or need approval. I order many drugs at one time for my husband and me. I can’t keep running to the store to pick up drugs when they aren’t all there?
Customer
I am very happy about the price of our prescriptions. No lines is great!
Can’t log in
Can never sign in. Always get an unexpected error.
Fix FEEDBACK section in pharmacy & grocery
Every time I try to login, I have to change the password, so I checked off biometric. Hopefully it keeps working. When a request is made to reset the password & you are sending an email, please state the email is coming from RBS Wallet! There is no indication it is linked to Stop & Shop. I thought I was getting a scam. I called the customer service # & had to navigate through a maze of recordings to get a live agent. He asked for my name, address, dob, phone# & I gave the information. Then he asked for the pharmacy location & last script. I started to feel uneasy & asked where he is physically located, he replied the US. I doubted that, due to his heavy accent & I asking him to slow his pace. He said he had a few more questions but I declined to answer & told him that he never tried to verify me with a text or email for me to respond back to him. He said maybe my doctor’s office can help & we ended the call.
Show more
Great !
Good pharmacy friendly pharmacist, and staff.
