Can not sign in to the app
Application still won’t allow me to login. Getting “unexpected error”. Please fix it.
Does not let me log in
Every time I try to log in, it just says “an unexpected error has occurred”. Been like this for over a week
Won’t let me sign in
Logged me out and keep having unexpected issues when I try to log back in, can’t change my password either to see if that’s the problem the app is just not working
Even when it works it is subpar
There are frequent glitches that make it so I cannot log in. When logged in the software doesn’t do a good job at separating prescriptions that are current vs old prescriptions that have no refills and are two years old. The also list each and every instance of a drugs prescription. If I get a month lisinopril with one refill, at the end of those two months my doctor sends another prescription for lisinopril. This app lists them both, as well as the 6 others you get for the year. Now you’re looking at 8 separate prescriptions on the refill list. Now do that with the other 7 prescriptions you have. It is just barely passing most of the time while it’s actually working, however, a good 10% of the time it isn’t working at all. I cannot log in to submit refills, I cannot see what prescriptions are filled and ready for pickup. Garbage, this app really is just garbage in my experience.
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Ok when it works
The app is currently not working for the second time in less than a month while you’re in the app it gives you a phone number to call and says they’re open till 7 PM during the week. It’s currently 4:42 PM and the message says the Call center is closed.
Antiquated piece of rubbish
Get with the times and update your app!
Severe limitations and glitches
The app only provides basic information and has numerous glitches and limitations. It sends out texts about “your prescription” but doesn’t indicate which prescription. Worse, when any prescription hits a snag (out of stock, need info from provider, blocked by refill laws, etc.) that prescription simply disappears from your account. You end up making endless calls directly to the pharmacy to get basic information. Not a great user experience overall.
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No drug name during notifications
Why can’t the app include the first three letters of the drug when notifying me that my drugs ready or need approval. I order many drugs at one time for my husband and me. I can’t keep running to the store to pick up drugs when they aren’t all there?
Customer
I am very happy about the price of our prescriptions. No lines is great!
Can’t log in
Can never sign in. Always get an unexpected error.
Fix FEEDBACK section in pharmacy & grocery
Every time I try to login, I have to change the password, so I checked off biometric. Hopefully it keeps working. When a request is made to reset the password & you are sending an email, please state the email is coming from RBS Wallet! There is no indication it is linked to Stop & Shop. I thought I was getting a scam. I called the customer service # & had to navigate through a maze of recordings to get a live agent. He asked for my name, address, dob, phone# & I gave the information. Then he asked for the pharmacy location & last script. I started to feel uneasy & asked where he is physically located, he replied the US. I doubted that, due to his heavy accent & I asking him to slow his pace. He said he had a few more questions but I declined to answer & told him that he never tried to verify me with a text or email for me to respond back to him. He said maybe my doctor’s office can help & we ended the call.
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Great !
Good pharmacy friendly pharmacist, and staff.
“House cleaning” needed & missing Rx info
When I look at the list of medication’s under Refills from Account & History, it’s bloated with obsolete entries, making trying to find what I want to mark for a refill a little difficult. While on one hand, I do like a historical archive list, for a list where I’m trying to select what to refill, it would be very helpful if a provision was made with some means of house cleaning where I could remove the obsolete entries.
Additionally, it would be very helpful if you could include just one tiny bit of extra information in a medication’s entry under the “View Details” info…. that info being the “quantity” (the quantity of the medication, e.g. # of pills). It would help me understand why a refill can’t be done and when a refill could be made.
Thanks
Additionally, it would be very helpful if you could include just one tiny bit of extra information in a medication’s entry under the “View Details” info…. that info being the “quantity” (the quantity of the medication, e.g. # of pills). It would help me understand why a refill can’t be done and when a refill could be made.
Thanks
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App Not Working
This is the worst App I have ever used. As of 2 days ago it just stopped working and says there is an error and to try again. Well I have tried everything as well as deleting and reinstalling the app to no avail. Cannot reach support either. Since the app has sensitive information it’s extremely frustrating to say the least. Take some advice from the Walgreens Pharmacy App.
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RX Refill
Love the scan Rx label feature.
App not working
It has been almost a month and I have not been able to login on my app or the website. I deleted the app and redownloaded but it is still not working.
PLEASE FIX BUGS
Please fix bugs with logging in, prescriptions, etc. they’ve been going on for months. I can’t even use the app because it constantly crashes
JJ
Stop & Shop on South Road in in Poughkeepsie is a great pharmacy. Friendly and professional staff!Always on time, always ready.
RX
Trouble logging on to rx app
Stop and shop pharmacy ronkonkoma
Great staff. Always helpful and professional.
