HI User Reviews

HI-MB
HI-MB
Himalayan Bank Limited

Top reviews

Wins the award for Worst Mobile Banking in Nepal. Possibly even the worst in this galaxy!

Pathetic mobile banking in Nepal. It is functional but terrible, I wouldn’t be supposed seeing people leaving this bank due to the terrible mobile banking app.

I feel soo bad and there’s just no excuse. HBL needs to step up.

HI-MB is just embarrassing.

Outdated app

Honestly, there is no face id function while the other bank has. QR scan doesn't work at all. I went to the shop and try to pay using QR code and didn't work out. I was so embarrassed. Had to return the item i was about to buy

Poor app

One of the poorest app of age never seen such disaster app hats off to poor developers

This app is 2006 model

I just had to be ashamed bcoz I couldn’t pay or read the QR code on my app amidst the crowd around bhatbhateni thuka I’m just withdrawing all my money leaving this bank now,my only option adios sucker tatti bank

Plz fix this..

I can’t download monthly statements ..from app 🙁☹️

Be practical

प्राय जसो सबै बैंकहरू ले Esewa र Khalti सित कारोबार गर्न मिल्ने व्यवस्था मिलाएको छ तर HI-MB को ध्यान कहिले हो यस्तो कूरामा जाने…..?

Aren’t you ashamed of this rating from 1 year?

Banks are going for digital and you are so backward in technology, no faceid or fingerprint which are considered more secure than password,Very bad user experience, i couldn’t scan phonepay qr and it doesn’t tell me why? Things are moving branchless banking and you want us to visit bank for nonsense work. What a waste of time and money.
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It’s a scam in the name of an application.

Poor App!

Old version

App is outdated

This app is 2006 model

I just had to be ashamed bcoz I couldn’t pay or read the QR code on my app amidst the crowd around bhatbhateni thuka I’m just withdrawing all my money and leave this bank now my only option adios sucker bank

Is this s joke?

Most of the banks now have such a good and easy to use interface. What the hell is wrong with HBL? I was a customer of civil bank and their app was so much easier to use. After it was acquired by HBL, the app usage has gone down significantly and I find myself using other banks app for easement.

worst app

Worst app need alot of upgrade

Poor app

One of the poorest app of age

Worst Banking app

I ve never came across this sort of app. It app asked me to update the app. After updating when I try log in shows unauthorized device.
Don’t know how to log on. Sent an email but no response.

SA

Customer service

Customer service is very badd. Big gap in responding the customers . Rude behaviors .

RM

Worst app of the history.

Aren’t you ashamed of this rating from 1 year?

Banks are going for digital and you are so backward in technology, no faceid or fingerprint which are considered more secure than password,Very bad user experience, i couldn’t scan phonepay qr and it doesn’t tell me why

Worst banking app ever

Log in problem…
Unauthorized device re… haha

Worst MB app

Worst mobile banking service ever. The app is too slow, it has no Face ID feature. It cannot recognize QR code from saved photos. Doesn’t even have a search function. If I was not forced to used this bank from my work I would’ve wouldve close my account. Other banks are million years ahead and HBL is still in Stone Age. SMH do better
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Outdated App

Apps is not updated and interface not properly working. In 2024 like this apps for banking really worst. Suggestion upgrade the apps with better function and features.