2.5 Stars
All of this was bearable for the first few months, but the recent Mac OS update has made the program as unstable as FD, and even slower too. I’m sure it will get patched, the Highland support team is great, but this just didn’t work for me. Encourage everyone to try it for themselves, but I’m back to the devil I know.
When it works, it’s fab
This app broke my heart.
Game changer
Time for a painful breakup with what use to be a wonderful relationship.
The only reason this review isn’t a “one star” is that I use to love this app. I bought it on the ground floor and despite early bugs, one where I lost my entire screenplay ( luckily I had a saved backup), I stuck with it for a year. Until now.
Whatever update they did started becoming laggy. The real problem was that every time I tried to modify or put in a scene header it would crash and I would lose my work.
I did everything I could. I contacted the company three times through the “Priority Support” on the app. (Three weeks later still haven’t gotten so much as an automated reply), I tried emailing tech directly. Nothing. Discord? Nada.
I had planned to get a new laptop anyway so I got a MacBook Pro. The newest. I figured this might fix it. Yes. I loved this program enough to pull the trigger on a new computer.
This fixed the lag but BOOM. Crashing and losing work. Over and over again.
I figured I would reach out or “Priority Support “ through the app one more time. Clicked on the link in the menu… 404! no page found!
My subscription was to renew April 4. It’s March 20th. I’m done.
I broke up. Like moving out, I have a couple of weeks to transfer my files into a different format. The upside is I’m moving into a SUITE! Yes it’s a little more expensive than living with Highland but it’s stable, reliable, liked by most and most of all SUPPORTIVE! You won’t find it here but Final Draft has it on their site. Goodbye Highland. Good luck.
Could be great with bug fixes and more responsive support
I have a MacBook with plenty of processing power and memory. This shouldn’t be an issue. What makes it worse is that I have sent several emails to their “Priority” tech support and haven’t gotten so much as an automated response over several days. This is very upsetting and I considering just buying Final Draft rather than renewing in April
Everything I wanted on mobile and desktop
Great Desktop App, iPad version is buggy
Subscription Model is Intrinsically Flawed
With a subscription model, developers are expected to push new features regularly. If they don’t, users feel cheated. That pressure alone creates a lose-lose situation. Most of us don’t want a constant stream of new features—we just want a rock-solid program we can depend on. The inevitable result is bloat, and Highland Pro risks becoming just like its competitors.
I’ve seen this exact pattern play out with Adobe. From a monetary standpoint, subscriptions have been incredibly successful for them, but their software has grown clunky and bloated as they chase flashy new features instead of prioritizing stability and reliability for professionals.
I’m not saying Highland will ever become Final Draft—but it’s not going to stay Highland either.
I would much rather pay $50 once every few years for a stable, dependable program than $60 a year for features I don’t need being regularly pushed on me. It wouldn’t sting as much if Highland 2 were still supported, but users are essentially being forced into the subscription model.
It’s a shame. I will have to move to something else.
Response from developer
Although Highland 2 is no longer available for sale, existing users can still download it from the Mac App Store (it's listed under your purchased apps), and we're still committed to providing bug fixes for the foreseeable future. In moving to a subscription model, we hope to focus more on providing a rock-solid experience than on adding unnecessary features, unlike the apps you rightly call out. With subscriptions, our goal can be to serve our existing users, rather than chase new customers.
Phone app needs work
Fraudulent Practices
Response from developer
Highland 2 is still available to download for existing customers from the Mac App Store (it's under your purchased apps list), and we're committed to supporting it with bug fixes for the foreseeable future. However, if you'd like a refund, you can contact Apple to request a refund via https://reportaproblem.apple.com/
Crashes on launch
Slow and Glitching
I miss Highland 2
Scam
Great but Crashes
such a shame. This app’s potential is truly great.
Superior experience on the go
SCAM
The iCloud sync is just a joke!
Locked behind 30 trial
There is a pro version and then a regular version
It is good practice to limit some of the features in the free version and offer to upgrade to The pro version but no,
I get the version that is not pro and as soon as I want to write, it says I can only read. The only option I have to even use the app is to sign up for the 30 day free trial, which is very scummy.
