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Hik-Connect - for End user

Hik-Connect - for End user

by Hangzhou Hikvision Digital Technology Co., Ltd.

172K ratings
993 reviews
#117 in free Photo & Video
🌟 Lifestyle
📷 Photo & Video
Free

Details

  • Released
  • Updated
  • March 9, 2016
  • September 5, 2026

Features

Developer

Hangzhou Hikvision Digital Technology Co., Ltd.
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iphone
ipad
📉no. 117
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About

Access live video streams from your security cameras and DVRs remotely. Review recorded footage and receive instant alerts for motion detection events. Connect to your devices globally with ease.

✓Real-time monitoring
✓Video playback
✓Motion detection alarm notification
✓Remote camera access
✓Device management
Show original description

What users say

Summarized from real user reviews of Hik. Based on 172K reviews and a 4.7/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Photo & Video app.

Positive things

  • 🚀Fast and responsive
  • 🔒Secure and reliable
  • 👍User-friendly interface
  • 🤖Excellent camera quality
  • 💡Useful notification features

Negative things

  • 🐛Frequent app crashes
  • 🔍Difficult to navigate and find cameras
  • 🕰️Slow playback and video loading
  • 🔌Unstable network connectivity
  • 🤯Confusing and unintuitive updates
See all reviews
+1

What's New in Hik

6.13.890

September 5, 2026

solved some bugs

Charts

Top Free

📉 117-13

Photo & Video

This app dropped -13 positions in Photo & Video chart.

Last updated on September 8, 2026.

User reviews

Most RecentHighest RatedLowest Rated

BAD APP UPDATE

Most recent update I’m no longer able get my nvrs to show up on the app I refresh they show up but then when I open app again they r gone again
sitman76sitman76

App is flawless

The hik-connect app works as expected with every feature I could hope for. Hats off to Hikvision for providing best in class cameras, NVRs and the software to support it. Thank you!!
Bham guy9Bham guy9

Update

Since today’s update when I open the app it says I’m not connected, it’s a wired connection so it’s not working properly
Patriot1000Patriot1000

Slow notifications

The notifications to my phone used to work perfectly now they become so slow and takes about 45 minutes to get to my phone. It’s all locked on the NVR but not sent to my phone. Very annoying.
WillpalmerWillpalmer

Needs to be improved

App does not have much options to modify and manage security and alarms
Topdoggie86Topdoggie86
See 988 more reviews

Developer apps

HikCentral Connect
HikCentral Connect

Unified Security on the Go!

💼 Business
See developer apps

User experience

🐞

Reported Bugs

5 issues

Cameras randomly show as offline

Bug

Playback function often fails to load

Bug

Notifications disappear from the app

Bug

App fails to open after recent updates

Bug

Camera settings reset after app updates

Bug
✨

Requested Features

5 requests

Add support for portrait mode on tablets

Feature

Improve playback controls with fast forward/rewind

Feature

Allow custom naming and organization of cameras

Feature

Provide better notification customization options

Feature

Integrate with smart home automation platforms

Feature

FAQ

What does the Hik-Connect app do?

The Hik-Connect app allows you to remotely view live video from compatible Hikvision DVRs, NVRs, and IP cameras. You can also play back recorded video and receive instant notifications for motion detection alerts.

What are the key features of Hik-Connect?

Key features include real-time monitoring of your cameras, video playback to review past events, and motion detection alarm notifications. It enables global access to your devices after account creation and device addition.

Is Hik-Connect free to use?

Yes, the application is free to download and use. There are no in-app purchases or advertisements mentioned in the provided information.

What devices are compatible with Hik-Connect?

The app is designed to work with Hikvision series DVRs, NVRs, and IP cameras that support the Cloud P2P function. Ensure your devices have this capability for remote access.

How do I set up remote viewing with Hik-Connect?

To set up remote viewing, you need to create an account within the Hik-Connect app and then add your compatible Hikvision devices to that account. Once added, you can access real-time video from anywhere globally.