Very unreliable !
Most times
it doesn’t log-on. If you use VPN (and you should) you get an error right away.
Getting it to load is insanely unreliable! Sometimes it does nothing and other times it just spins and spins and never loads.
If you Clink on the “Trouble Singing in?” Help Link you get this error. ‘The service provider that you are attempting to access is not configured with IdP’.
Meaning: Linking to their help system isn’t even configured correctly.
Occasionally and surprisingly it works - but nothing on my phone’s end changed.
It’s such a Bad Application !
it doesn’t log-on. If you use VPN (and you should) you get an error right away.
Getting it to load is insanely unreliable! Sometimes it does nothing and other times it just spins and spins and never loads.
If you Clink on the “Trouble Singing in?” Help Link you get this error. ‘The service provider that you are attempting to access is not configured with IdP’.
Meaning: Linking to their help system isn’t even configured correctly.
Occasionally and surprisingly it works - but nothing on my phone’s end changed.
It’s such a Bad Application !
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Shameful
It seems to accept login credentials but then just spins for a bit and nothing. Nothing absolutely nothing. FIX IT HILLTOP. Hope that your indifference to the quality of this app isn’t indicative of how you manage my money.
Why no order entry in the mobile app
This app is view only tool. If it provides order entry for trading stocks, it would be more useful
Watch list drop down defective
This app works well on my android phone but there is an issue with iPad version. The drop down arrow on the watch list feature does not work so I can only view the first watch list in the series. Would be nice if this can be fixed. Jon S
Latest Version is a Downgrade
With the latest release, Hilltop has apparently simultaneously disabled screenshotting (useful for local account management and daily comps), while allowing unlimited session login time— potentially allowing anyone to view sensitive live account data at a later time, if the app is left open as a background task. 2 big strikes against the security and usability of this app.
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Getting Worse
Having trouble getting connected to Hilltop!!!
Huge improvement but still requires work.
Big improvement from older versions. Most of the 1 star reviews are from login issues. They have corrected that with biometric login on my iPhone. The previous MFA a few years ago was a nightmare. They also need to improve the password reset/change process to include your celllphone number.
One thing they can improve is to separate the actual cash available in margin type account from the Buying power. As of now, you cannot figure out how much free cash balance to withdraw from margin without contacting your broker/adxisor.
They could also add a tab or link for the e-documents like confirms and statements instead of logging in from a browser.
Please continue the updates. Thank you!
One thing they can improve is to separate the actual cash available in margin type account from the Buying power. As of now, you cannot figure out how much free cash balance to withdraw from margin without contacting your broker/adxisor.
They could also add a tab or link for the e-documents like confirms and statements instead of logging in from a browser.
Please continue the updates. Thank you!
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Not able to login
Call them they said no changes but unable to login for two weeks now.
8.0 update bugs
Ever since Version 8.0 was released, I cannot login to the app. It accepts my login information but then just refreshes the login screen.
Can’t login!
I haven’t been able to login to the app for 4 days!!!! It usually runs great, but something has gone wrong. I have deleted and reinstalled several times. I can get into the website.
App just doesn’t work anymore
The app refuses to let me sign in, it just stopped working a week ago and nothing has been done about it
Broken app
App used to work fine until recently. Not sure what they did, but now I can’t log in through the app. Username and password are correct because I can log into the website, but when trying to log into the app, it just goes nowhere. Biometrics don’t work, entering username and password by hand doesn’t work, using iPhone Password stoppage doesn’t work. Please fix this app.
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Cannot Log in
Was able to login to this application with an iPhone 8 plus. Upgraded to an iPhone 11 Pro Max and it will not let me in or let my wife in on her iPhone 8 plus.
We can login via safari web browser.
An application is a shortcut of the web browser so same user ID and login should be able to get you in.
Fix it.
We can login via safari web browser.
An application is a shortcut of the web browser so same user ID and login should be able to get you in.
Fix it.
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App stopped working iOS 16.4
After updating iPhone 13 to 16.4 the Momentum app stopped logging in. Online portal is working.
Huge improvement
I love all the new features.
Horrible
You are supposed to be able to use your same log in as MOmentum Client. Nope it doesn’t work. I’ve tried on many occasions to log in. Useless….
App stinks
Just for starters, why no version for an IPad? I don’t want to turn the IPad every time I want to log in! And definitely not enough info when reading it up and down instead like on a big computer screen going left to right. The app really stinks.
And just a suggestion, I would love a button or screen to just see how I did previously. How my portfolio “totally’ did yesterday, previous 2 or 3 days, previous month, all at the touch of one button. Did I make $1,000, did I lose $1,000, etc.
And just a suggestion, I would love a button or screen to just see how I did previously. How my portfolio “totally’ did yesterday, previous 2 or 3 days, previous month, all at the touch of one button. Did I make $1,000, did I lose $1,000, etc.
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Finally got an app...and it doesn’t work
I waited years for Hilltop Securities to offer an app, like every other financial organization already had. Then one day they released this and I was excited. But when I tried to log in with my credentials, it said invalid. I called support. They said they’d look into it but I never heard from them again. Fast forward several months and I still can’t log in. Worthless.
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Never Worked
Not only did the app not work, it killed my access to my access to the web site on my computer. The only reason it is rated one star is because Apple would not allow a zero-star review.
Frustrating
This app is just awful. Logging in is a hassle, no Touch ID or Face Recognition instead of a password. It doesn’t show daily account changes in money. It’s the worst financial app possible. Hilltop needs to do better.
