Zero Stars
Never has worked.
Re. 2nd showing notation It is very troubling when the buyer is told this is a 2nd showing.
This 2nd showing is not what the seller understands….. it is not necessary the original client, rather a new client with the same agent. A 2nd showing should only mean the same original client that the agent brought. The seller is looking for the potential that a contract may result from a second showing. Your so so definition of this (second showing) terminalogy only boost the agent and is not of a seller’s interest looking for a contract to sell. Misleading for sure, you need to fix this asap.
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Sucks doesn’t work
Horrible product. It should be removed from App Store. It simply does not work
Cannot reset password
This looks like a problem that’s been around and hasn’t been fixed. I was randomly logged out of my account and now can’t reset my password to get back in. It would be good to know when people are coming around. NO GOOD.
Selling my data
App is selling out data to vendors and its non stop spam calls. Not disclosed or possible to opt out. Expected better!
Can’t even create account
This app has bots giving it 4.9 stars. This doesn’t work. Can’t even complete account creation.
worthless
this is so frustrating , setup for me by agent but never recognizes me yet they can call me.
Terrible App!
App only works if you are a real estate agent. Not for homeowners. If anything goes wrong, they just claim it’s a spam/text message issue. Their customer support will not help you. They will claim they cannot by law but refuse to cite any law.
Read this first
To create an account do not mess with this app. Start with a PC to create the account. Login must not have special characters. After account is successfully created, then install this app and set up your existing account. good luck, you’ll need it.
Hot trash
Never could get it to show my listing. Tried everything I could to try and get it to work. My realtor made several attempts to get it working. Absolutely terrible app.
Pretty useless
Pretty useless, from the moment that I opened it and marked, yes to showings that were requested. That worked, but looking at them and being able to see them as scheduled Tours or past scheduled so you could review them you could not see a thing.
When you are having multiple people request appointments and having multiple texts come in to confirm, it would be nice to be able to look at a calendar that actually worked.
When you are having multiple people request appointments and having multiple texts come in to confirm, it would be nice to be able to look at a calendar that actually worked.
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Bad UX
App does a poor job of showing the homeowner a schedule view, instead I am relegated to an activity log to figure out what showing are happening. Also logs out without any possible explanation.
Red dot
I can not stand red dots on my apps. I can not get rid of the notification dot even when there are zero notifications. Contacted support, they were no help.
Decades old interface
The UI for this app is terrible and half of the APIs are barely functional or don't work at all. It's obvious this app is just on life support since Zillow bought it and fired any/all devs so hey could just plug it in to their ecosystem. Sad. Hoping a competitor (hell, or even a vibed app — where my wantrepreneur vibe coders at??) shows its face one day and eats their lunch! 🤞🤞
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Who is writing these reviews?
Completely unusable for home sellers. Password reset is broken. No proper calendar integration. As a seller I can’t set times for showings, I have to have my agent do that. Then, IF it accepts the times, it proceeds to completely ignore them and allow buyers’ agents to request showings at times that are clearly within the prohibited blocks. I spend so much time declining and suggesting new times. Then it adds events to my calendar but then randomly removes them. No notifications in-app or by any other contact method for those removals. Did someone cancel a showing? You don’t get to know!
Did a team of monkeys write this?
Did a team of monkeys write this?
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Lousy interface
Wow - talk about doing the bare minimum. For an app directed at homeowners, this has an awful interface and ridiculously limited functionality. Seriously: coming from an internet-first company, this is embarrassing.
Calendar view for appointments? Nope. Direct link from the app to the Zillow listing? Not a chance. Ability to use a calendar interface to recommend better times for a showing, making it easier on users? Hah! How about making everyone’s lives easier by allowing homeowners to pre-block bad times so realtors can actively know when their requests might be turned down and plan around those times? I’m sorry, what do you think this is: an app built by people educated in post-2002 UX practices? Get real.
So, SO many ways to improve it to bring it up to even late-2010s standards - and none are in it. If I didn’t have to use it, I absolutely wouldn’t.
Calendar view for appointments? Nope. Direct link from the app to the Zillow listing? Not a chance. Ability to use a calendar interface to recommend better times for a showing, making it easier on users? Hah! How about making everyone’s lives easier by allowing homeowners to pre-block bad times so realtors can actively know when their requests might be turned down and plan around those times? I’m sorry, what do you think this is: an app built by people educated in post-2002 UX practices? Get real.
So, SO many ways to improve it to bring it up to even late-2010s standards - and none are in it. If I didn’t have to use it, I absolutely wouldn’t.
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Seller needs more options
As a seller, there should be more options for control over showings and times. I understand that each realtor’s company probably has their own preferences but the sellers should have more discretion and be able to adjust their preferences to suit their needs without having to constantly contact their agents. You should also be able to reconfirm showings and have transparency of the agents and companies that show your property. Reconfirming is key during bad weather. Especially for those people with pets and small children or those that work from home. I have had multiple people show up after their scheduled appointment because the agent scheduled incorrectly. It’s not a terrible app but it could be so much better.
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Basic functionality isn't working
We receive showing requests, confirmations and cancellations, but it doesn't notify us when agents open the lock box or relock it.
Now it has begun accruing badges despite clearing notifications but the app doesn't show under “notifications” in settings to turn badges off.
My agent contacted support several months ago about us not receiving notifications despite all of the options being checked to receive them.
I hope it is fixed soon. It would be amazing if it would just notify us about when people enter and leave.
Now it has begun accruing badges despite clearing notifications but the app doesn't show under “notifications” in settings to turn badges off.
My agent contacted support several months ago about us not receiving notifications despite all of the options being checked to receive them.
I hope it is fixed soon. It would be amazing if it would just notify us about when people enter and leave.
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Notifications won’t go away
Incredibly annoying that notifications stay regardless of what you do to get rid of them. Click on everything, mark all as read, doesn’t matter. Then randomly they will disappear
Does not work
SOOOOO frustrating. Allows you to select Face ID but then it tells you that they don’t have that it will not let me reset my password I cannot get into this app
