Home Check by Amica User Reviews

Name: Home Check by Amica
Rating: 4.64706 (34 reviews)

Home Check by Amica

Amica Mutual Insurance Company

🔧 Utilities

🌟 Lifestyle

Customer Experience

Positive experience26.1% of reviews

Neutral8.7% of reviews

Negative experience65.2% of reviews

~ Based on 23 written reviews from the US App Store.

Is Home Check by Amica Safe?

Home Check by Amica appears mostly safe based on user ratings. AppsHunter Safety Score for Home Check by Amica is 84/100.

This assessment is based on 34 user ratings, with an App Store average of 4.6/5.

Safety Analysis

94.1% of ratings point to a safe experience

0.0% of ratings suggest some concerns

5.9% of ratings point to a risky experience

~ Based on 34 App Store ratings for Home Check by Amica.

Is Home Check by Amica Legit?

Home Check by Amica is no longer available in the App Store. AppsHunter Legitimacy Score for Home Check by Amica is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Most Recent Highest Rated Lowest Rated

Nice Article

Nice narrative on maintaining outdoor decks and related surfaces. These can definitely become a challenge over time considering the elements.

RECLAR58

3 years ago

Response from developer

We’re glad to hear that these tips were helpful to you! Thank you for using the Home Check by Amica app and leaving this five-star review.

Simplifies home inventory

Homeowners know they’re supposed to do a home inventory for insurance purposes but it’s a real pain & where to start? How to keep & maintain the list? This app by Amica makes it so much easier! When new things are purchased, take a picture & upload it, including the sales receipt. One still has to go through already owned things but it doesn’t have to be done all at once. I really appreciate this app & love Amica insurance.

EAB in FL

3 years ago

Response from developer

Thank you for the five-star review of the Home Check by Amica app! We’re glad to hear that app is helpful to you, and we appreciate all of your kind feedback about its features. Thank you again!

Non-starter

I would love to use this app, but every time I hit the button to receive an email to confirm my email address, nothing happens. I don’t receive any email.

tada03

3 years ago

Response from developer

We’re sorry to hear that you’re experiencing an issue when trying to confirm your email address, and we’d like to look into this for you. Could you please send us an email at homecheck@amica.com so we can assist you with the confirmation process? Thank you.

Unable to even login

Cannot access app and reset password fails to work as well 🤷🏻‍♂️

bbs2022

4 years ago

Change background?

Anyway to change the background on tasks that have been created?

pangle1500

5 years ago

Response from developer

Thank you for the five-star review and question! At this time, the background images associated with custom tasks are not customizable.

Broken

I used this for a while. It was just ok. It had some nice pre loaded seasonal task and seemed to do a competent if not spectacular job of tracking new ones.

Recently the app has been undergoing a series of updates that seem to regularly be strictly required. Often forcing me to refresh several times to return to working order. Finally today it seems to just no longer load

Yes I could futz with it and maybe reinstall and what not but it’s not a good enough app to suffer this kind of upgrade hijinks. I recommend looking elsewhere for this functionality

Jjason3334

5 years ago

Response from developer

Thank you for your review, Jason. We are continuing to improve the app, and we apologize for the inconvenience that the updates have caused you. We’ll be sure to pass your feedback along and keep your comments in mind. Thank you again.

Apps should save passwords

This app does not so be prepared to remember and add your password every time. Also it will not find my address.

These things are fundamental and shouldn’t be flawed.

Kate V

5 years ago

Response from developer

Hi Kate. The problem you’re experiencing regarding addresses was fixed in the latest 2.4.0 update just made available on 10/27. Please try updating the app and trying again. If you continue to experience issues, please email us at appsupport@amica.com so we can investigate this further. We apologize for the inconvenience and we appreciate your feedback. Thank you.

Will not accept home address

Impossible to input home address. Not recognizing any standard address format including USPS format. Doesn’t provide acceptable format examples or any location selection options. Doesn’t instill confidence with rest of app. I’m deleting it.

LeVat

5 years ago

Response from developer

We’re sorry to hear that you’re experiencing an issue with our app. It appears a third-party partner of ours that verifies property addresses may be down. You can expect a new version to go live this week that should address the issue. If you continue to experience problems after the update, please email us at appsupport@amica.com so we can continue to look into this. Thank you.

Unable to use

I’m unable to get past the set up. It will not allow me to enter my address. It tells me to select the correct address but the selections are blank. I’ve tried different addresses to make sure it wasn’t just an issue with my address but the selection box never has any options, and it won’t let you move past this part without “selecting” the correct address

*Ro*Ab

5 years ago

Response from developer

Login Issue

Can’t login. Says email already in use. Attempt to reset password. Link sent to email fails to allow password reset.

KPH1949

5 years ago

Response from developer

We're sorry to hear you're experiencing challenges when trying to reset your password. If you wish to try again please make sure you have the latest version from the app store and open the 'password reset' email message on your device where the app is installed. If the issue persists please email us at homecheck@amica.com and we can remove the old user so you can recreate it.

Good app but some issues

-We should be able to create our own tag names. At least have one for outdoor.
-I can take a picture and upload it from the app. I can never take a picture from within the app to be uploaded. Get server error every time.

Auxiliary

5 years ago

Response from developer

Thank you for your review and feedback! The ability to add your own tags is a planned feature that we hope to add in the future. We are also having difficulty reproducing the server error that you're experiencing, and we'd like to get in touch with you for additional information. Could you please email us at appsupport@amica.com with any additional information about this so we can investigate this for you further? Thank you again.

Absolutely terrible

I am an Amica customer and was hoping to use this to keep a home inventory. Well, I added all details including photos and when I hit save, I get “request too long” or “JSON Parse error unexpected identifier”.

Z1701

5 years ago

Address

Haven’t used the app yes, but just registered. I don’t feel comfortable providing my address and not pleased there isn’t a skip function. There is no reason that should be relevant for tips. It does not have to be that accurate for helpful tips. Instead, it should say “all functions may not be available if you don’t provide..” change your filters, schedule regular maintenance, clean gutters, does not need an address to be helpful.

jjpjtjsa

5 years ago

Response from developer

Hello, and thank you for your review. The Home Check by Amica app is intended to provide personalized content, tips and tasks for our users’ homes, including information related to localized storms that may not be relevant to other areas. We’ll pass your feedback along. Thank you.

Broken. Won’t load

Initial start says need to updated. Then spins. .. forever. I’ve tried using cell data and from home WiFi running at 450mb. Nothing. I had Homesavvy that I lover but Home adviser took it over and shut it down. I just need reminders as to what to do and when.

TTLsS

5 years ago

Response from developer

Hello. We're aware of a rare issue that may cause this experience when using the app. Please try uninstalling Home Check by Amica and then reinstalling it to be able to continue using the app. Please know that you shouldn't worry about uninstalling since your information, including all tasks, inventory etc. will be preserved. If you are still experiencing the issue after this process, please email us at appsupport@amica.com if you have any additional details you can provide so that we can look into this further. Thank you.

Good concept but not there yet

The scheduling options are too limited (cannot schedule every 2 weeks or the last Saturday of the month). There are no category options (cleaning vs maintenance), there is no way to assign users (I need to do this vs husband vs hiring a professional). Also we have rental properties and there isn’t a way to separate them out (tags maybe?)

Since these things are super important I am deleting this app for now and will continue to use my iPhone calendars. Hoping they come out with these options one day so I can try to use the app again.

Andialeigh

6 years ago

Response from developer

Thank you for your review, Andialeigh. We’re always listening to the feedback we receive about our app, and we’d like to note that additional scheduling options are planned for a future release. The Home Check app does allow for the creation of custom categories as part of the current feature set. We’ll be sure to keep your other comments in mind as we continue improving Home Check by Amica. Thank you again!

Zero Support

Used the app for about a year and it was helpful. A decent app. But for some reason the app recently locked my account and none of the reset password or unlock account links work. Tried calling Amica tech support and they didn’t even know what app I was talking about. Even questioned whether it existed. So, I guess I’m done with it.

KRE1552

6 years ago

Response from developer

Hello. We’re sorry to hear you had this experience with our app, and we’d like to look into this issue with more detail. Could you please send us an email at appsupport@amica.com with the email you used to register for the Home Check app and any additional details you can provide about the issue? Thank you.

Great idea but needs some tweaks

I was excited to use this app as it appeared to fill a huge need - keeping track of all the maintenance that needs done around the house. However, after inputting a few tasks I noticed that the repeat frequency options were too narrow. Not everything needs to be done on a monthly, quarterly, or annual basis. What about filters that need changed every other month? Or tasks that get done biannually? The frequency options should be fully customizable.

Cheer4182

6 years ago

Response from developer

Thank you for your review and feedback. We’re aware of the limitations with frequency customization, and we’re hoping to update this in a new version of the app in the near future. If you’d like to share additional feedback with us directly, please email us at appsupport@amica.com. Thank you.

Lost my trust

I stopped setting it up as soon as it wouldn’t let me continue without entering my address. I probably should have stopped when it required a login. At least I used my junk email address in case I start getting spam.

TWHensley

6 years ago

Response from developer

Hello, and thank you for your review. We’re sorry to hear you feel this way about the app. We now require an address in order to better personalize the information we provide you. The new 2.0 features include relevant tips and other content that are based on the property location and characteristics. Thank you.

Does Not Work

Down loaded app to my IPad with most rev sw and cannot get passed the confirm email stage. Response is only for IPhone or tablet. I am using IPad with 13.3.1 IOS. Bummer

Book-guy

6 years ago

You don’t need my address to continue using the app.

You don’t need my address to continue using the app. Why is there no skip in providing address. Update your app or I’ll have to load a competitors (less invasive) app.

Dokare

6 years ago

Response from developer

Hello, and thank you for your review. We’re sorry to hear you feel this way. We require an address in order to better personalize the information we provide you in the app. The new, 2.0 features of relevant tips and other content are based on your home's location and characteristics. Thank you.