Presales is fantastic, execution is 3rd grade
Before we started the project they called us 100 times, they showed us that they are the best company on the planet, but after paying off the reality hit us hard. It has been 12 months now and the project is not completed. The reason to join Homelane was simple, that I do not have to see small things as we need to do with local companies. But as I said, the reality hit us hard. My project manager left, even without intimation. I have to get behind them just to understand why the delay is happening. Today when I am writing this review, it has been more than 20 days, not a single work is executed even after multiple follow ups. I recommend to work with local contractors for better work, transparency, timely completion and budget friendly solutions.
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Good Interior company
I have taken services and have good experience with them.
Entirely fake advertising
I found the app on Instagram ads. The app doesn’t have option to upload a plan and generate a design
Poor experience
No attention to customer, they booked your slot and call you to visit, but when you visit them at their centers they simply dont attend you properly, nor they had any design ready for you. They simply take your requirement and tells you their team will connect and they never get back to you. Havent experienced such pathetic services anywhere else, once they hear your budget , they behave in that manner… i would not recommend to go with homelane.
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“Homelane Park Street Kolkata is a fraud.Waste of Money, Time, and Trust – Beware of Homelane Kolkat
I had a very disappointing experience with Homelane Interior Service Kolkata. They took an advance of 10% even before starting any actual work, but after that, my three months were completely wasted. Their designs never matched my requirements or budget, despite me repeatedly telling them that their plans were way beyond what I could afford.
The most frustrating part is that they keep working on unaffordable designs and don’t provide practical solutions within the given budget. Although they mention a refund policy, they very smartly delay the process until the refund period is over. This left me stuck with no way to get my money back.
What hurts the most is that I trusted them with my dream of having a good home, but instead, my dream was shattered after losing time, money, and peace of mind. I sincerely hope they improve their service, transparency, and customer respect so that no one else has to go through this experience.
I’m giving one star because there is no option to give zero star
The most frustrating part is that they keep working on unaffordable designs and don’t provide practical solutions within the given budget. Although they mention a refund policy, they very smartly delay the process until the refund period is over. This left me stuck with no way to get my money back.
What hurts the most is that I trusted them with my dream of having a good home, but instead, my dream was shattered after losing time, money, and peace of mind. I sincerely hope they improve their service, transparency, and customer respect so that no one else has to go through this experience.
I’m giving one star because there is no option to give zero star
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