HomePay Time Tracker User Reviews

Top reviews

Great for timekeeping

Used for Nanny timekeeping simple and fast!

Nothing useful about it

The app is literally ONLY a link to the main website where you then sign in. As long as you are able to get to the website you truly don’t need the app.

Terrible would not recommend

I downloaded this app because this is where I was told to get my paystub’s. I’ve tried logging into this app multiple times many different ways from this app and on the website and I still cannot view my paystub. This has been going on for quite a while now and no one ever responds and there’s no way around it because I work for care. If I knew this, I would have never joined care or this company.
Show more

Loading…

Stuck on loading screen. The app won’t load.

Nowhere to put hours

I’ve been thru every tab on this app, there’s nowhere for me to put my hours. I worked m-f this week and have to submit the hours by 11:59 tonight. I’m getting nervous because I need this money asap and can’t wait until the next “pay period”. I was on the phone over an hour to get help with nothing .
Show more

Hello?

Wont even let me login. Won’t recognize my password, even though it directly says it’s same password as care.com.

Useless

Can’t see any info at all besides adding and submitting one weekly timesheet.

This app is a joke

Can’t say much about the app because I can’t even log into it

Won’t let me logon

This app Won’t let me logon.

Won’t let you put correct hours and now won’t let me log in

I worked from the hours of 6pm to 12am but the app won’t let me enter that, when I put that I started at 6pm it’s fine but as soon as I put the time I ended at 12am it says “start time should be before end time” but it is before my end time I start at 6 pm and end at 12am I can’t put my hours in correctly and now I tried to log in 3 hours later and it won’t let me, it says it’s only for beta users but it let me log in earlier today. They really need to work on this app, all I’m seeing are negative reviews about this app
Show more

Useless

Though HomePay is a great company to use for Nanny Payroll, their app is completely useless.

It would appear to have only purpose,
which is to redirect Users to their website log-in page.
(Why waste phone storage on a redirect?)

When a User attempts to do anything other than log-in on the webpage to which this app directs them, they are met with the following script: “

“ This app is currently only available for participants of our Beta program. Stay tuned as we work to make it available to all HomePay employees and employers. “

The app’s complete uselessness undermines confidence in the company (HomePay) by sending regular emails requesting those being paid via their services to:

Get Paid Using Time Tracker
in 3 easy steps


Add Hours
Here's how it works.

Download the App
Or login to access your timesheet.

Submit hours by Friday
Submit hours by
Friday at 11:59 p.m. CST.

Check out this video for tips!

Get paid
Receive a direct deposit on pay day for your hours.

If I believed the only way to be paid accurately by HomePay was through use of this app, I would terminate my association with them immediately.

HomePay would be wise to distance themselves from this failure and remove it from the App Store.

Yes, it *is* that bad.
Show more

Won’t let me log in

This app need some work always giving problems

Frustrated

The app stalls out regularly
Often stalls out when I’m trying to submit my hours, doesn’t submit them and then my pay ends up reduced. Would love for you guys to work out more of the kinks and bugs in this, so that it can actually be worth my time to track my hours as a nanny this way.

Horrible

What this App can do: track hours over a pay period.

What this app can’t do: add a break in the middle of hours, log in with Face ID, log in without having to open the browser and log into your account, view the timesheet after you’ve submitted it, access any documents, change any information, get reminder notifications to submit your timesheet, control anything post-submit time if your timesheet.

The app is useless and the website isn’t much better.
Show more

Not good….

The images displayed for the app preview show that you can see previously sumbit hours, etc. However, the app only lets you log hours. There is nowhere to view past timesheets, paystubs, etc. This is quite frustrating and inconvenient!
Logging hours into the homepay website doesn’t seem to be much better. I can’t view my paystubs anywhere even though I got an email stating it was available… my employer and I just started using homepay and I have a feeling we won’t be using it for long!
Show more

Worst app

I’m sorry if I work for someone else and they use this app I will not be accepting the job I have bills to pay to be fooling with this stupid app

NEEDS AN UPDATE

It keeps lagging when I enter my hours and freezes causing me to force close the app and it logs me off right after each time!!

Primitive

Doesn’t allow you to add more than one time slot per day, so if you worked 9-10 and then 3-4, you have to enter 9-11 to get 2 full hours. Doesn’t let you look back on past weeks. Doesn’t let you see if your submission went through when the paycheck doesn’t arrive the following week. Literally only lets you enter hours.
Show more

Terrible

Before I could log in without a problem but not anymore now I Can’t log in! Every time that i am trying to log in it tells me that is Beta and it’s not available for employees yet!

Zero stars should be an option

This app is such garbage that I won’t be excepting jobs from people who do their payroll through it anymore. I’ve spent more unpaid time on the phone with their tech support than I care to think about.