HomeServe - Home Repair

HomeServe - Home Repair

Access to My Account

153 ratings
76 reviews
Free
With Ads

Details

  • Released
  • Updated
  • April 3, 2019
  • June 10, 2026

Features

HomeServe - Home Repair screenshot #1 for iPhone
HomeServe - Home Repair screenshot #2 for iPhone
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About

Manage your home repair plans and services conveniently from your mobile device. Access account details, make payments, schedule service, and chat with representatives anytime.

Manage HomeServe plans
Make and update payments
Schedule service appointments
View service history
Chat with representatives
Go paperless
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What users say

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What's New in HomeServe

3.7.2

June 10, 2026

This release includes bug fixes and improvements Visit us at homeserve.com/app for more info. Have feedback or suggestions? Send us an email at support@homeserveapp.com.

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User reviews

No longer useful

When I first got this app many years ago, it was great to add appliances and other items. Years later, updating appliances, and I can no longer add new items. So tell me, what’s the point of this app? I’ve replaced most things on my list and I’m about to move. So, nothing will be the same. The way it was, I would have paid for that. Once I move I’ll be deleting my account since I can’t add anything at the new place.
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App is a waste of phone storage

This app is pointless. It never pulls up and then if by some miracle something does pop up, it’s just to say oh you have to do this online. This is ridiculous. It says in the App Store it was updated 3 weeks ago. Really? Because it’s still not working right. Apps like this should provide information not frustration. I do not recommend
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Never really worked

Now it’s doing an infinite Face ID login loop!

Why have an app that sends you to the web

This app is a complete waste of resources. You log into to app to do anything, especially a service request and it opens the web browser. And you will need to log in again. Once on the web site you think you would be able to request service there but it directs you to call. When you call, the operator directs you to the app.
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It doesn’t work

You cannot update your payment method on this thing then you call the customer service number and they don’t do it correctly.

Developer apps

User experience

🐞

Reported Bugs

14 issues

App crashes on launch (iOS 13+)

Bug

Login page doesn't load or times out

Bug

Password reset functionality broken

Bug

Account lockout after failed login attempts

Bug

Oops/logout error messages

Bug

App freezes when selecting plans or processing payments

Bug

404 errors on service request pages

Bug

Data loss after logout/login cycles

Bug

Sync issues with multiple properties

Bug

Chat unavailable on weekends

Bug

Double billing and refund processing failures

Bug

Account cancellation without notification

Bug

Missing plan information in app despite web account

Bug

Security question field displays without question text

Bug

Requested Features

11 requests

Merge multiple addresses under single account

Feature

Standalone app functionality without website redirects

Feature

DIY guidance and how-to videos integration

Feature

Ability to add new items to home inventory

Feature

Restore previous block/room-based interface

Feature

Native iPad app version

Feature

Service request scheduling directly in app

Feature

Plan document access within app

Feature

Automatic data population for common appliances

Feature

Typical maintenance parts listing (filters, spark plugs, etc.)

Feature

Dark mode option

Feature

FAQ

What can I do with the HomeServe app?

The HomeServe app allows you to manage your HomeServe plans, view plan details, make payments, update payment methods, and go paperless. You can also schedule service appointments, view your service history, and chat with a HomeServe representative directly through the app.

Is the HomeServe app free to use?

The app itself is free to download and use. However, it is an ad-supported application. Any services or plans managed through the app are subject to their respective HomeServe agreements and costs.

How do I access my HomeServe account?

You can access your HomeServe account by logging in with your HomeServe ID within the app. If you have forgotten your password, there is an option to reset your HomeServe ID password.

Can I schedule repairs through the app?

Yes, you can schedule service appointments directly through the HomeServe app. You can also view your past service history to keep track of any repairs or maintenance performed on your home.

What if I need help with my account or service?

The app provides a direct chat feature to connect you with a HomeServe representative. This allows for quick assistance with account inquiries, service scheduling, or any other issues you may have.