Hometown Fan Reviews: Is It Legit?

Customer Experience

Positive experience13.0% of reviews
Neutral9.5% of reviews
Negative experience77.5% of reviews

~ Based on 169 written reviews from the US App Store.

What users say about Hometown Fan

Is Hometown Fan Safe?

Hometown Fan appears safe based on user ratings. AppsHunter Safety Score for Hometown Fan is 95/100.

This assessment is based on 28,066 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.7% of ratings point to a safe experience
2.1% of ratings suggest some concerns
4.1% of ratings point to a risky experience

~ Based on 28,031 App Store ratings for Hometown Fan.

Is Hometown Fan Legit?

Hometown Fan appears to be a legitimate app. AppsHunter Legitimacy Score for Hometown Fan is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Blank screen

Always a blank screen after selecting the event. I wish schools would move to a more reliable platform.

Trash

Blank screen when select the game I need. Updated the app to no avail

Horrible website

This is beyond horrible

Click on the link to a game and it stays blank…can’t refresh. Too slow.

Too slow. Click on the link to get a ticket and it just stays blank.

Coin Flip if it works

I have an iPhone 16+ with the latest software, and this app is an absolute coin flip on whether it will populate once you open it or not. You might be able to get the team that you’re looking for to show up, but then if you need to choose reserve seats or make any additional choices. Good luck. When it works, it’s great but it’s absolutely as frustrating as it can get when you’re trying to access it and you get nothing but a blank screen.
Show more

You have one job

Constant blank screens when selecting games.

App Not Working

Had to uninstall and install it again, now it’s working fine

Not the Most Efficient

Seems that it’s a hit or miss accessing tickets on this app. I have checked the settings and everything is up to date. I can find the event BUT when I click on the event, all I get is a blank screen. I have tried shutting off my phone to reset everything but I waste so much time trying to buy a ticket. I use a fiber optic secure WIFI so it should not take long to load the page. I strongly feel it’s a broken app. When it works, it’s great but lately it is pure frustration. I tried creating a profile, and the same happened. Fix this app! I hate wasting my time.
Show more

Never works

Why do all the schools in our area use this app? I have to constantly delete it and redownload it to see my tickets. My sign-IN doesn’t show my info and will not keep it saved. It is the biggest pain in the butt. This time it didn’t send me an email and it timed out when I selected to send tickets to my Apple wallet. Delete and reinstall. Super annoying. SCHOOLS PLEASE FIND A NEW TICKETING SYSTEM.
Show more

Awful

There has to be a better way to purchase sporting tickets for schools. This app is constantly crashing or leaving a black screen and never loading game information. Absolutely garbage app to use.

Rarely works! I have to delete app and reinstall every time I buy tickets

Not sure why this app can’t work consistently. I don’t think anyone maintains it. It never works for me. I have to always delete app and reinstall.

Can’t purchase

The app has been great until this last week. Now I get a blank screen when I search for games. I also cannot update my profile information.

Great, when It works

Ever since I got my new iPhone 17 it has not worked when I click on the game I am wanting tickets for, screen just goes blank. Super annoying

Another glitchy App our school demands we use

Nothing like the sheer panic of knowing this App is the only way to see your child’s game, and it doesn’t work when you need to purchase tickets. It goes blank moving from the selection screen to the purchase screen ALL THE TIME! Yet Humble ISD has bought into this piece of junk.

Terrible experience.

Not a very user friendly app. Website is just as bad. Throw the whole thing away and start over.

No Support Whatsoever

So there is a glitch on our school’s website where reserved tickets don’t go on sale until 3pm the day of the game… only they never open up. This results in huge gaping holes on the reserved section. So if you try to use the app for service, it doesn’t let you type in a concern. It has three options for support and then it ends your conversation. Zero help. Lots of staff and parents are up in arms that this “company” has the local monopoly on football tickets.
Show more

Great when it works

I like the app when it works. It is convenient and you can easily store tickets in a mobile wallet. However, I consistently have issues with the app when moving from game to selection to purchase. When I select a game I only get a blank screen—for the past three weeks. It happened last year as well. I use the website instead. It’s much less convenient, but at least it works
Show more

Never works

I checked if there was an update, no. Every time I go through the app to get tickets the even dosent load. If I use the link on the school site I can get tickets. But never the easy way.

Terrible customer service

Like the title said terrible customer service terrible app.

Not loading correctly

Keep having same issues each week with the app not fully loading correctly App is updated on my end and used WiFi and cellular and still not loading