Not an option
We signed up for GoFan passes for our family. The first varsity volleyball game we went to they were not texted to us. I went in and looked at all the texts and all the emails I had and there was no information. I found out later by accident that I had it checked on our profile in the GoFan app to be sent to us by text and they never came. Thanks to the Crystal River volleyball family for allowing us in the event without a GoFan ticket. If these platforms are going to be offered to family and friends, they need to work as promised every time.
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Refund
I bought my tickets for me and my dad to watch the bell game this year VictorVille vs Apple Valley.It was held at Victor and when I got there at 7:02 the gates were closed. I want a refund for my money I didn’t even get inside to watch the game.I want my 17$ back 😡.
Expensive
No way to get refunds. Zero customer service. I hate that my niece’s school went cashless and only uses this garbage app for tickets!!! $1 charge on top of the ticket. Ridiculous! I’ve wasted so much money on cancelled games and quads. I would give 1 star, but I know the school could step in and request refunds, too. 😒
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Same issue every year
Every year I go to buy the fall family pass and every year it does not work and the school has to get in contact with GoFan and get things re-situated with this website. It is such a hassle and it is so annoying.
Password
I keep having to change my password and it is saved. Something i am not doing correctly.
