GoFan User Reviews

What users say

Top reviews

No refunds. No customer service.

This app has zero customer service. They own me money for several issues where I was over charged. Called and mailed many many times. Zero response. Many other parents confirm the same issue.

This app is disappointing due to the no refund pot

I just hate that I wasted money and couldn’t get a refund

Extortion of personal information

No one should be forced to put in their email address in order to watch their child play a sport. They also should not be forced to sign a waiver to not sue in order to watch their child play a sport.

Robbery!

Ridiculous to charge a $1 a ticket. It is as bad a Ticketmaster!

Never works for me

Every time I use your app I have to make a new password. I just want to buy a ticket without going through a multi step process.

Tickets

Purchase tickets for high school game app was very easy to download and to use By

Who cares

Blah blah

lame

my family pack purchased never
show up on my app

Ticket loss

Insanely easy to accidentally lose tickets without thr ability to restore them.

Theft of funds

Ticket was removed and marked refunded over 30 days ago. Support confirms refunded status but no refund received and no response from support. This needs to be resolved immediately. 85.00 ticket

Tickets

I bought my ticket on their website, and they took my money and deleted my ticket

Easy

So much easier than going to school site !

Trouble

Wouldn’t allow me to buy a single game ticket. I had to buy an all day pass, and then it gave me trouble at the ticket booth in giving me a code to scan.

Be careful

If you have bought season passes and you transfer the entire season transfers and you cannot get it back so be very careful. Customer support is not helpful and send you to a bot. The whole set up is faulty- no one like it

They’ve been busted for selling data

I immediately deleted the app when I found out that they were recently busted for selling student data in California and paid a fine of over $1 million. If they’re selling the information of student athletes, you can bet they’re also selling your data. I would not trust this company.

Issues

I was able to get the tickets from the email. When I tried the app. A sign in and password was required. Seems a bit much.

App could be much more less complex and confusing

After I bought tickets, it was not clear at all what I was supposed to do next. There were 6 tabs that were not explained what they did if they were clicked. Why wasn’t I just allowed to print out the tickets to give at the entrance like other online tickets buying companies do? Seems like a much better way to do things.
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Easy Peasy

Easy check out, easy entrance, perfection.

Worst app ever

THIS IS THE WORST APP EVER.

Fees fees fees

Ridiculous fees