GoFan User Reviews

Customer Experience

Positive experience34.6% of reviews
Neutral3.8% of reviews
Negative experience61.5% of reviews

~ Based on 234 written reviews from the US App Store.

What users say

Is GoFan Safe?

GoFan: Buy Tickets to Events appears safe based on user ratings. AppsHunter Safety Score for GoFan is 96/100.

This assessment is based on 116,555 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.0% of ratings point to a safe experience
1.6% of ratings suggest some concerns
3.5% of ratings point to a risky experience

~ Based on 116,555 App Store ratings for GoFan.

Is GoFan Legit?

GoFan: Buy Tickets to Events appears to be a legitimate app. AppsHunter Legitimacy Score for GoFan is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

T

Soo good for games

Worst Ticket app ever

I have used GoFan for a while ever since I started high school and it has just been such a headache there not helpful at all no customer support and if your saying otherwise it’s been a cool 48 hours and nothing back and this isn’t the first time this has happened a few times they just don’t even respond and they use a AI to figure out if your problem is drastic or not it’s crazy how horrible this app is really and you can lose tickets if your are not signed in. It’s ridiculous they need to do better ive lost so much to this terrible app please find a better alternative.
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Easy Button

App was easy to install and easy to use. Found tickets easily when needed at the venue. Every app should be this easy!!

Not user friendly

Extremely unpleasant app to use. Transfers are unnecessarily obtuse. For example, I transferred a ticket to my son. He accidentally logged in as me instead of him. The app counts that as a transfer even though I “sent” it to myself.

School Sports Tickets

Super easy to use!

How to transfer tickets to my wife?

I have no idea how to transfer tickets to my wife and the answer in the FAQ is no help. I do not have the options they say to click.

No refunds. No customer service.

This app has zero customer service. They own me money for several issues where I was over charged. Called and mailed many many times. Zero response. Many other parents confirm the same issue.

This app is disappointing due to the no refund pot

I just hate that I wasted money and couldn’t get a refund

Extortion of personal information

No one should be forced to put in their email address in order to watch their child play a sport. They also should not be forced to sign a waiver to not sue in order to watch their child play a sport.

Robbery!

Ridiculous to charge a $1 a ticket. It is as bad a Ticketmaster!

Never works for me

Every time I use your app I have to make a new password. I just want to buy a ticket without going through a multi step process.

Tickets

Purchase tickets for high school game app was very easy to download and to use By

Who cares

Blah blah

lame

my family pack purchased never
show up on my app

Ticket loss

Insanely easy to accidentally lose tickets without thr ability to restore them.

Theft of funds

Ticket was removed and marked refunded over 30 days ago. Support confirms refunded status but no refund received and no response from support. This needs to be resolved immediately. 85.00 ticket

Tickets

I bought my ticket on their website, and they took my money and deleted my ticket

Easy

So much easier than going to school site !

Trouble

Wouldn’t allow me to buy a single game ticket. I had to buy an all day pass, and then it gave me trouble at the ticket booth in giving me a code to scan.

Be careful

If you have bought season passes and you transfer the entire season transfers and you cannot get it back so be very careful. Customer support is not helpful and send you to a bot. The whole set up is faulty- no one like it