Worst Service Experience – Payment Demanded Without Completing the Work
The consultant amount was partially paid yesterday. The electrician/vendor visited my home to repair the fan. He asked me to arrange two items: an oil capacitor and a regulator. I checked with the nearby shops, but these items were not available. I explained the situation to him, but instead of taking the initiative to purchase the required items from a shop where they are available and complete the repair, he said he would leave without doing the work. Now he is asking me to pay the remaining consultant amount even though the repair work has not been completed. He is also saying that he will not leave my home unless I make the payment first. This is unfair and amounts to unnecessary pressure. I am willing to pay the remaining amount, along with the cost of the required items and any additional charges, once the repair work is completed. The electrician/vendor should take responsibility for arranging the required items from a shop where they are available and completing the repair. Since I have already made a partial payment yesterday, I do not agree to pay the remaining consultant amount before the work is completed. I request you to please look into this matter and instruct the electrician/vendor to complete the repair before asking for the remaining payment.
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Rogue app
I called a plumber to fix a leak in my kitchen sink the guy suggested that he could fix it by applying white cement which he said he was not carrying and said that I will have to provide it for which I agreed. Then he spoke with someone who asked him for photos and videos and what all, then they provided me an OTP and after all that 20 minutes drama the guy told me to check my WhatsApp for the work estimate. As I checked I was bewildered to see a work estimate for Rs468/ for applying white cement provided by me. I refused to get the job done so again the guy called up someone and told him that I was not willing to get the work done paying so much after which he again got back to me offering to do the work for Rs 300/. I refused and payed for the visiting charges of Rs 199/ and asked the person to leave without getting the work done. It’s a rogue app and I would never recommend this app to anyone
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Very disappointed service from HomeTriangle
I booked a bed bug treatment service that came with a claimed 45-day warranty. Unfortunately, I started seeing bed bugs again within just 2 days of the treatment. When I raised a complaint, instead of honoring the warranty, the customer support team tried to sell me another service costing around ₹8,000–₹10,000.
After I refused, they said they would speak with the vendor and get back to me, but nobody followed up.
I raised another complaint after 10 days. Once again, I received a call trying to sell the same additional service. After refusing, I was told someone would contact me shortly, but again there was no response.
After nearly 20 days, I raised a third complaint. This time, I was told to wait another 15–20 days before they could even look into the issue.
Throughout the entire process, I received excuses and sales pitches instead of a resolution. The problem remained unresolved, and after weeks of frustration, I eventually had to sell my bed.
Based on my experience, I would not recommend this service. The treatment was ineffective, the warranty was not honored, and the customer support was extremely disappointing. Use this service at your own risk.
After I refused, they said they would speak with the vendor and get back to me, but nobody followed up.
I raised another complaint after 10 days. Once again, I received a call trying to sell the same additional service. After refusing, I was told someone would contact me shortly, but again there was no response.
After nearly 20 days, I raised a third complaint. This time, I was told to wait another 15–20 days before they could even look into the issue.
Throughout the entire process, I received excuses and sales pitches instead of a resolution. The problem remained unresolved, and after weeks of frustration, I eventually had to sell my bed.
Based on my experience, I would not recommend this service. The treatment was ineffective, the warranty was not honored, and the customer support was extremely disappointing. Use this service at your own risk.
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Unreliable
Wrong address picked
Un happy
I have requested for a repair of kitchen under sink. The person came did his work but forgot to complete and as I am calling the person again he’s not picking up the phone.
