HomeWhiz appears to be a legitimate app. The AppsHunter Legitimacy Score for HomeWhiz is 95 out of 100 points across 7 verification signals from App Store and developer data.

HomeWhiz Reviews: Is It Legit?

Name: HomeWhiz
Rating: 4.33929 (336 reviews)

HomeWhiz

Arcelik A.S.

🔧 Utilities

🌟 Lifestyle

Customer Experience

Positive experience12.7% of reviews

Neutral5.9% of reviews

Negative experience81.4% of reviews

~ Based on 796 written reviews from the US App Store.

What users say about HomeWhiz

Reviews of HomeWhiz are mostly negative: the Lifestyle app is rated 4.3/5 from 336 App Store ratings. What users like most: easy to use, convenient for managing appliances. Top complaints: constant connection issues, unreliable Bluetooth connection. Summarized from real user reviews.

Positive things

🚀Easy to use
👍Convenient for managing appliances
👍Helpful for daily life

Negative things

🐛Constant connection issues
🐛Unreliable Bluetooth connection
🐛Slow and unstable app
🔒Excessive permission requests
🐛Frequent disconnections
🐛Inability to use program selection
🐛Doesn't find devices
🐛Randomly deletes registered appliances
🐛Constantly disconnects
🐛No notifications when cycle ends
🐛Impossible to connect
🐛Location required for app usage

Is HomeWhiz Safe?

HomeWhiz appears safe based on user ratings. AppsHunter Safety Score for HomeWhiz is 86/100.

This assessment is based on 336 user ratings, with an App Store average of 4.3/5.

Safety Analysis

84.2% of ratings point to a safe experience

2.7% of ratings suggest some concerns

13.1% of ratings point to a risky experience

~ Based on 335 App Store ratings for HomeWhiz.

Is HomeWhiz Legit?

HomeWhiz appears to be a legitimate app. AppsHunter Legitimacy Score for HomeWhiz is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Useless

This app used to be so helpful when my washing machine finished or the door was opened the app sent a notification, now absolutely nothing, what has happened to this app

MMoodie47

21 days ago

can't find my device

i was standing literally right next to my brand new washing machine and it would not find it on bluetooth. i exhausted the manual and nothing. useless.

Ggemofamara_

25 days ago

Не регистрирует

Не возможно зарегистрировать

Ааронрьдр

a month ago

Response from developer

Уважаемый клиент, мы хотели бы вам помочь. Чтобы мы могли разобраться в ситуации, пожалуйста, отправьте на адрес contact@homewhiz.com номер телефона и адрес электронной почты, используемые в приложении HomeWhiz, описание проблемы, а также номер заявки A04102026-12994. Спасибо.

Cannot connect

It won’t let me join our existing house. And I can’t delete my account. This app is utterly garbage

PPodfrey

a month ago

Device does not connect

When i try to connect device to enable remote. It opens a website which is just blank. It keep searching but doesnt work

SSamsid87

a month ago

Не подключается к стиральной машинке

Не подключается к стиральной машине WSPE7H616W! Не сканируется штрих-код и не находит устройство

Ddariator11

a month ago

Response from developer

Уважаемый клиент! Пожалуйста, перейдите по ссылке, чтобы подключить вашу стиральную машину с поддержкой Wi-Fi: https://www.homewhiz.com/help/faqs/#3667. Если это не поможет, отправьте, пожалуйста, свой номер телефона, адрес электронной почты и описание проблемы (указав ID A22092026-12989) на адрес contact@homewhiz.com. Спасибо.

Absolutely totally useless now after the recent updates.

It is trying to force me into putting in all the settings I put in many years ago when I first bought the washing machine a Bego Smart Washing machine that has now become dump. Due to these latest updates. I would now give the app 0 stars if it would let me. Such dodgy updates customers should stay well clear of this app until this is sorted out. Trying to find the full information it requests from many years a go is extremely difficult about the washer serial number, product code is practically no viable. Expecting customers to keep these details for many years is absolutely ridiculous. Once set up that should be the end of it. I look very forward to deleting this not fit for purpose app. I will never use the app again or buy another Beco smart washing machine. This app now lets the washer down so much. I will be deleting the app today off all my devices. I will go back to using the washing machine manually.

BSBernard Pipper Skywalker

a month ago

Плохое приложение

Приложение не запускается, пробовала раз 10, просто заставка и никаких подвижек, в чем проблема не понятна, ставлю 1 звезду, очень печально

ZZabotinasss

a month ago

Response from developer

Уважаемый клиент, возникшая у вас проблема решена. Пожалуйста, попробуйте еще раз. Если это не поможет, просим направить ваш номер телефона, адрес электронной почты и информацию о проблеме (с указанием ID A18092026-12986) на адрес contact@homewhiz.com.

Won't connect

Rubbish remote control option. Washing machine is set up on wifi. Ready to remote control. App cant negotiate or see the remote control is on. Restarts dont help

EEbstar999

2 months ago

Not working

The equipment does not connect

MMaxBoych

2 months ago

Response from developer

Dear Customer, To activate remote control please turn the knob to "Download Program" position and press the remote control button once.If your problem continues please contact us at contact@homewhiz.com with your unique comment ID A09092026-12984

Приложение Г…

При попытке войти зависает приложение

AAvoi1

2 months ago

Response from developer

Уважаемый клиент! Для улучшения пользовательского опыта минимальная поддерживаемая версия операционной системы обновлена до Android 10. Вы можете продолжать использовать версию, установленную на вашем телефоне. Если проблема сохраняется, пожалуйста, отправьте электронное письмо по адресу contact@homewhiz.com с вашим уникальным кодом A08092026-12983.

Rubbish

Had our washing machine 3 years and the app has never worked. Furthest we have got is the machine showing on the app but no control. Waste of time and effort

LLaurnc123

2 months ago

Accessibility is rubbish

I am blind and use a screen reader on my iPhone. The reason I wanted a smart washing machine is because I cannot see the dial and buttons on the physical display so an app sounded like a good idea however HomeWhiz is really bad when it comes to accessibility for people with site loss, lots of the buttons are un labelled and in responsive to VoiceOver gestures. This is not just HomeWhiz many apps are like this developers really need to lift their game.

BBobbooobbbbobbppyddy

2 months ago

Pretty rubbish

Never seems to connect via Bluetooth even when I’m stood right in front of my washing machine. Constantly having to remove device & reconnect as it can never find it.
Works fine when I am connected sure but it shouldn’t be so difficult just to connect it to the app.

MMiriG19

2 months ago

Service client en dessous de tout

4 mois que personne ne résout le bug qui m’empêche d’utiliser le matériel que j’ai acheté.
Service client d’une médiocrité sans fond qui répond uniquement avec des messages pré écrits et non personnalisés, incapables de donner une explication à ce délai inacceptable
À fuir

Edit : On vient de me répondre en me demandant de faire un ticket au support que j’avais déjà contacté et qui ne répond que par des messages automatiques inutiles et inadaptés, sans jamais résoudre le problème. Pour le fun, je vais le faire, je parie qu’il y a 99,9% de chance pour que je me retrouve dans la même boucle ou on me répondra à côté de la plaque. Je reviendrai updater le commentaire après confirmation que c’est bien le cas.

Edit 2 : sans aucune surprise, j’ai envoyé un mail à l’adresse indiquée, qui m’a répondu exactement la même chose que d’habitude, c’est a dire que mon message avait été transmis au service compétent, bla bla bla. En bref, j’ai maintenant 2 discussions inutiles ou je reçois des messages copiés-collés du service client au lieu d’1, et bien évidemment aucune solution. Quand on pense qu’ils ont touché le fond, ils continuent à creuser.

Si c’est pour proposer des « solutions » aussi nulles que celles ci, abstenez de vous de me répondre la prochaine fois.

SSunsetcrylor

2 months ago

Response from developer

Cher client, nous pouvons vous aider si vous nous envoyez le numéro de téléphone utilisé dans l'application HomeWhiz, votre adresse e-mail, une description de votre problème et votre numéro d'identification unique A24082026-12975 à contact@homewhiz.com. Cela nous permettra d'examiner votre situation. Merci.

Doesn't work

Tried to download it but you have to sign up with your name and email and it will send you a code, the code came and I copy paste it in but it says it's wrong, I tried again, still wrong, i typed it out, still wrong. I tried "resend the link" and it didn't send another code to my email. Then it timed out.

ABA Perfect Bean

2 months ago

Washing machine will not connect

I have tired multiple time to connect and it will not the app keeps saying device could not be found as am setting it up to help with my ADHD as I forget the washing machine and it not even working it is wasting my time

SSamantha-lawton

2 months ago

Проблемы после обновления

После обновления перестал подключаться прибор + долго загружается приложение или вообще не загружается (виснет на заставке)

KKoorqi

3 months ago

Response from developer

Уважаемый клиент! Мы хотели бы вам помочь, если вы отправите свой номер телефона (используемый в приложении HomeWhiz), адрес электронной почты и подробное описание вашей проблемы, а также уникальный номер A11082026-1020582868 на адрес contact@homewhiz.com. Это позволит нам разобраться в вашей ситуации. Спасибо.

Ничего не работает

Приложение грузится сто лет, потом если ему захочется, оно загрузится, но стиральная машина никак не подключается. Хотя год назад она уже подключалась и все было норм

AAnastasiia---

3 months ago

Response from developer

Уважаемый клиент, мы хотели бы вам помочь. Если вы отправите нам свой номер телефона, адрес электронной почты, используемый вами в приложении HomeWhiz, и подробное описание проблемы с номером A13082026-12970 на адрес электронной почты contact@homewhiz.com, мы сможем разобраться в вашей ситуации. Спасибо.

Absolutely appalling

This app needs some serious rework to get get to be user friendly otherwise it’s a complete waste of time . I do not understand how this has past any testing before it was released.

Ttrottser

3 months ago