Hong Kong Airlines User Reviews

Customer Experience

Positive experience14.1% of reviews
Neutral1.5% of reviews
Negative experience84.4% of reviews

~ Based on 199 written reviews from the US App Store.

Is Hong Kong Airlines Safe?

Not enough ratings yet to assess Hong Kong Airlines.

Is Hong Kong Airlines Legit?

Hong Kong Airlines appears to be a legitimate app. AppsHunter Legitimacy Score for Hong Kong Airlines is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

差点意思

国际航班行李晚一天到是常事

垃圾 注册都注册不了

世界是个巨大的草台班子 注册流程直接阻塞 设置密码要求六位不连续的数字 不连续的校验一直不通过 软件开发都不测试的吗?

What a mess

How do I even change to English?

破航司配破App

系統執行錯誤,你們找哪家爛公司做的App?

管理行程不便

同一個行程訂單分兩次輸入之後不能合併,管理起來非常不方便

机票预订流程

用户体验上有所优化,提供了更多航旅服务,再接再厉!

Nice but not best

sleek, intuitive design
easy to use and runs smoothly, allowing to effortlessly the latest flight deals

Also can quickly book flights and complete online check-in

On9

註冊完做會員之後登入話尚未註冊,再註冊嗰陣又話已註冊,Dllm 玩撚完未呀,一星都比多

User friendly

Easy to purchase ticket and get the boarding pass, best app ever

Super Terrible App

it is really a shame that a so called a HK Airline representing
Hong Kong could allow such a horrible app. It always says my ticket number/ref no. is invalid and could never retrieve my flight. No QA/QC done on this app. Information required to be filled is not consistent across both app and website. Simply a mess!!!
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Booking Information

No booking information is given even the booking has been confirmed. The worst app of flight company I encountered.

Horrendously bad

In general, awful design, certain IMPORTANT parts are only in Chinese. And it doesn’t even show the full itinerary when you add a trip.

Absolute garbage (and so is their website)

Not available in English

Images in App Store shows app using English, but it opens in Chinese on my phone and no apparent way to change it

Worst Airline App ever produced

If I can give no star it is an absolutely zero. 1 star is overrated.
Nothing works, everything is like an App made by a primary school student.

日本語は使えません

このアプリでオンラインチェックインを行いました。日本語は使えませんでした

Chinese only?

Downloaded app hoping to support purchase of flight LAX to HK. Opened app - everything’s in Chinese (which I have no knowledge of) no obvious way to toggle to English, yet the download page climes the primary language to be EN. What am I missing?

Really bad!!!

The worse app I had used ever.

Worst airline app

The app is terrible and it doesn’t have my booking details even after I logged in. I recently purchased tickets for my entire family and I had to retrieve each booking by entering the full name of the passenger and the respective ticket number. This means I had to do this separately and individually during online check-in for everyone going on the trip. The website is pretty similar and I couldn’t find all the details of the tickets I purchased. This is especially painful during online check-in as I wasn’t able to complete the process via the app. Can I give it a zero star?
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worst of the worst

想钱想疯了,最后一排中间位选座还好意思加钱,垃圾航空怎么还没破产

Not useful

Poorly designed UI, unfriendly checkin and ticket purchasing, stuck on several screens for a long time. Wouldn’t recommend.