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My HKG (Official)

My HKG (Official)

Airport Authority Hong Kong

57 ratings
41 reviews
With Ads
🔧 Utilities
✈️ Travel
Free
With Ads

Details

  • Released
  • Updated
  • January 31, 2021
  • June 25, 2026

Features

Developer

Airport Authority
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About

This official airport app provides real-time flight updates, terminal navigation, and service bookings. It offers features like Wi-Fi connection, a helpful chatbot, and personalized profiles for a smoother airport experience.

✓Real-time flight information
✓Airport services booking
✓Food pre-ordering
✓Interactive terminal map
✓Auto Wi-Fi connection
✓Chatbot for inquiries
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What's New in My HKG (Official)

2.0.16

June 25, 2026

Regular updates on "My HKG" app for optimization and bug fixes to enhance passenger experience at HKIA.

User reviews

Most RecentHighest RatedLowest Rated

Good for flights

Useful for my layover and departure
_jab_jab

Genius

How am I supposed to sign up with my phone number if i’m travelling
Islam NIslam N

The map is useless

The map is useless
rmorbterrmorbter

Update Problems

Why hanged during the update download. Over 2 days waiting and problems not solved. It was not a good apps.
SamwongscSamwongsc

Bloated and basic features missing

I was just looking for a map of the airport and to find places around me. Perhaps the app does this, but I’ll never know. It’s far too bloated with useless features and far too frustrating to actually use
KCaiusKCaius
See 36 more reviews

Developer apps

HKG Community
HKG Community

by Airport Authority

🌟 Lifestyle
Free
See developer apps

FAQ

What does the My HKG app do?

The My HKG app is the official mobile application for Hong Kong International Airport (HKIA). It provides users with real-time flight information and notifications, allows for booking airport services and pre-ordering food, and offers interactive terminal navigation. It also includes an auto Wi-Fi connection function and a chatbot to answer user inquiries.

What are the key features of the My HKG app?

Key features include real-time flight information and notifications, the ability to book airport services and pre-order food, an interactive map with terminal navigation, an auto Wi-Fi connection function, and a chatbot for inquiries. It also supports a personal profile to store airport vouchers and MyTAG information.

Is the My HKG app free to download and use?

Yes, the My HKG app is free to download and use. However, users will be charged by their mobile network service provider for data usage, so it is recommended to disable Data Roaming in your mobile device's settings if you are not on a local plan.

What languages does the My HKG app support?

The My HKG app is available in multiple languages, including Chinese, English, Japanese, and Korean versions, catering to a diverse range of international travelers.

Who is the My HKG app intended for?

This app is designed for anyone traveling through or using Hong Kong International Airport. It aims to provide a more convenient and personalized airport experience for passengers, offering tools for flight tracking, service booking, and navigating the terminal.